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Issue #13: Business Etiquette Basics Course (Cultural Insights Area)
📝 Task Description
Essential professional communication course for English-speaking workplace basics.
🎨 Deliverable
- 4 lessons covering workplace fundamentals
- Professional greetings and interactions
- Basic email etiquette
- Meeting participation basics
📋 Requirements
Lesson 1: Professional Greetings & Introductions
- Content: "Good morning", handshakes, "Nice to meet you", business card exchange, first impressions
- Exercises: 4 professional vs casual greetings, 3 introduction scenarios, 4 cultural appropriateness
- Example: "In a business meeting, you say: a) Hey! b) Hi there! c) Good morning d) What's up?"
Lesson 2: Basic Email Etiquette
- Content: subject lines, "Dear Mr./Ms.", "Best regards", "Thank you for your time", professional tone
- Exercises: 4 email component identification, 3 formality level selection, 4 closing phrase matching
- Example: "Professional email closing: a) See ya! b) Best regards c) Bye d) Talk later"
Lesson 3: Simple Meeting Participation
- Content: "I agree", "I think...", "Could you repeat that?", "Thank you for the opportunity", listening skills
- Exercises: 4 meeting phrase selection, 3 polite disagreement, 4 clarification requests
- Example: "Polite way to disagree: a) You're wrong b) That's not right c) I see it differently d) No way"
Lesson 4: Cultural Workplace Norms
- Content: punctuality, personal space, small talk appropriateness, dress codes, hierarchy respect
- Exercises: 4 cultural scenario analysis, 3 appropriate behavior selection, 3 workplace etiquette
- Example: "You're 5 minutes late to a meeting. You should: a) Enter quietly and sit b) Apologize briefly and sit c) Explain why you're late d) Wait outside"
💡 Additional Notes
Reference: Business English basics, Workplace etiquette
✅ Definition of Done
- Professional tone established
- Cultural norms explained
- Practical scenarios covered
- Appropriate language modeled
- Workplace context clear
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