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Issue #13: Business Etiquette Basics Course (Cultural Insights Area) #256

@ManuelJG1999

Description

@ManuelJG1999

Issue #13: Business Etiquette Basics Course (Cultural Insights Area)

📝 Task Description

Essential professional communication course for English-speaking workplace basics.

🎨 Deliverable

  • 4 lessons covering workplace fundamentals
  • Professional greetings and interactions
  • Basic email etiquette
  • Meeting participation basics

📋 Requirements

Lesson 1: Professional Greetings & Introductions

  • Content: "Good morning", handshakes, "Nice to meet you", business card exchange, first impressions
  • Exercises: 4 professional vs casual greetings, 3 introduction scenarios, 4 cultural appropriateness
  • Example: "In a business meeting, you say: a) Hey! b) Hi there! c) Good morning d) What's up?"

Lesson 2: Basic Email Etiquette

  • Content: subject lines, "Dear Mr./Ms.", "Best regards", "Thank you for your time", professional tone
  • Exercises: 4 email component identification, 3 formality level selection, 4 closing phrase matching
  • Example: "Professional email closing: a) See ya! b) Best regards c) Bye d) Talk later"

Lesson 3: Simple Meeting Participation

  • Content: "I agree", "I think...", "Could you repeat that?", "Thank you for the opportunity", listening skills
  • Exercises: 4 meeting phrase selection, 3 polite disagreement, 4 clarification requests
  • Example: "Polite way to disagree: a) You're wrong b) That's not right c) I see it differently d) No way"

Lesson 4: Cultural Workplace Norms

  • Content: punctuality, personal space, small talk appropriateness, dress codes, hierarchy respect
  • Exercises: 4 cultural scenario analysis, 3 appropriate behavior selection, 3 workplace etiquette
  • Example: "You're 5 minutes late to a meeting. You should: a) Enter quietly and sit b) Apologize briefly and sit c) Explain why you're late d) Wait outside"

💡 Additional Notes

Reference: Business English basics, Workplace etiquette

✅ Definition of Done

  • Professional tone established
  • Cultural norms explained
  • Practical scenarios covered
  • Appropriate language modeled
  • Workplace context clear

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