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Screens remain blank on Mint 21 Acer Aspire R5 Intel graphics card #979

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tonyscardina opened this issue Jan 24, 2025 · 1 comment
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@tonyscardina
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I installed the debian installer from this repo.

lsusb shows the adapter and xrandr --listproviders shows multiple displays (see below) but the displays do not show up when I open the "Displays" app that comes wth Mint. The one used to configure multiple displays.

The screens do display the "Universal Graphics Adapter" message, but then stay blank and go into power saving mode.

When I remove the adapter and plug the screen into an HDMI port, it works. (I only have one HDMI port and plan on having two external screens)

When I tried the solution at #228 (comment) there was no change

When I tied the solution at #236 (comment) I lost my GUI (thankfully command line still worked so I could restore the backed up config file)

Host info:
OS: Linux Mint 21.2 x86_64
Host: Aspire R5-571T V1.06
Kernel: 5.15.0-130-generic
Uptime: 13 mins
Packages: 2951 (dpkg), 2 (flatpak)
Shell: bash 5.1.16
Resolution: 1920x1080
DE: Cinnamon 5.8.4
WM: Mutter (Muffin)
WM Theme: Mint-Y-Dark (Mint-Y-Dark)
Theme: Mint-Y-Dark [GTK2/3]
Icons: Mint-Y [GTK2/3]
Terminal: gnome-terminal
CPU: Intel i5-7200U (4) @ 3.100GHz
GPU: Intel HD Graphics 620
Memory: 3651MiB / 7806MiB

xrandr info
xrandr --listproviders
Providers: number : 5
Provider 0: id: 0x43 cap: 0x9, Source Output, Sink Offload crtcs: 3 outputs: 2 associated providers: 4 name:modesetting
Provider 1: id: 0xfd cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting
Provider 2: id: 0xdc cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting
Provider 3: id: 0xbb cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting
Provider 4: id: 0x9a cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting

Debug info:

Starting Debug ...
Did you read Post Installation Guide? https://github.com/AdnanHodzic/displaylink-debian/blob/master/docs/post-install-guide.md [y/N] y
Did you read Troubleshooting most common issues? https://github.com/AdnanHodzic/displaylink-debian/blob/master/docs/common-issues.md [y/N] y
--------------- Linux system info ----------------
Distro: Linuxmint
Release: victoria
Kernel: 5.15.0-130-generic
---------------- DisplayLink info ----------------
Driver version: 1.14.7
DisplayLink service status: up and running
EVDI service version: 1.14.7
------------------ Graphics card -----------------
Vendor: i915
Subsystem: HD
VGA: Intel Corporation HD Graphics 620 (rev 02)
VGA (3D):
X11 version: 21.1.4-2ubuntu1.7~22.04.12
X11 configs: /etc/X11/xorg.conf.d/90-xpra-virtual.conf /etc/X11/xorg.conf.d/20-displaylink.conf
-------------- DisplayLink xorg.conf -------------
File: /etc/X11/xorg.conf.d/20-displaylink.conf
Contents:
Section "OutputClass"
Identifier "DisplayLink"
MatchDriver "evdi"
Driver "modesetting"
Option "AccelMethod" "none"
EndSection
-------------------- Monitors --------------------
Providers: number : 5
Provider 0: id: 0x43 cap: 0x9, Source Output, Sink Offload crtcs: 3 outputs: 2 associated providers: 4 name:modesetting
Provider 1: id: 0xfd cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting
Provider 2: id: 0xdc cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting
Provider 3: id: 0xbb cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting
Provider 4: id: 0x9a cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting
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@tonyscardina
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Success! This ticket can be closed.

I ended up trying the fork of this project with no luck, and then forgot to unintall before installing this driver: https://www.siliconmotion.com/downloads/SMI-USB-Display-for-Linux-v2.22.1.0.zip and now it works.

Whether or not I needed to install one over the other I don't know, but it is working now.

ENORMOUS THANKS! To ALL the people working on this project and the forks

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