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Feature: Add subscription trial tracking with automatic expiry alerts #166
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BackendStellar WaveIssues in the Stellar wave programIssues in the Stellar wave programenhancementNew feature or requestNew feature or requestfrontendClient/frontend relatedClient/frontend related
Description
Description
Many subscriptions start as free trials that auto-convert to paid plans. SYNCRO shows a "trial" badge on subscription cards but has no dedicated trial tracking system — no separate reminder flow, no trial-specific alerts, and no easy way to cancel before being charged.
Feature Scope
Trial-Specific Fields
Add to subscriptions table:
ALTER TABLE subscriptions
ADD COLUMN is_trial BOOLEAN DEFAULT FALSE,
ADD COLUMN trial_ends_at TIMESTAMPTZ,
ADD COLUMN trial_converts_to_price DECIMAL(10,2),
ADD COLUMN credit_card_required BOOLEAN DEFAULT FALSE;Trial Reminder Logic
Trials need more aggressive reminders than regular renewals:
const TRIAL_REMINDER_WINDOWS = [7, 3, 1, 0]; // days before trial ends
// Day 0 reminder: "Your trial ends TODAY at midnight"For credit-card-required trials (where they'll auto-charge):
- Additional early warning at 14 days
- Cancellation guide linked in every reminder
- Final reminder morning of trial end
Trial Dashboard Section
Separate card section: "Active Trials"
- Sorted by days remaining (most urgent first)
- Red countdown timer: "Expires in 2 days"
- "Cancel Trial" button (with guide)
- "Convert to Paid" button (confirms they want to keep it)
Trial Conversion Tracking
When a trial converts to paid, log the event:
- Was the conversion intentional (user clicked "Keep") or automatic?
- Did the user receive and act on reminders?
- Track "saved by SYNCRO" metric (trials cancelled before auto-charge)
Email Template
Specific trial reminder email template:
Subject: ⚠️ Your Adobe trial ends in 3 days — don't get charged!
Your FREE trial is ending soon.
Adobe Creative Cloud trial expires: March 15, 2025 (3 days)
If you don't cancel: You'll be charged $54.99/month starting March 16.
[Cancel Trial Now →] [Keep My Subscription →]
Acceptance Criteria
- Trial fields added to subscriptions table
- Trial reminder schedule more aggressive than regular renewals (14, 7, 3, 1, 0 days)
- Trial section on dashboard sorted by urgency
- Trial-specific email template with cancellation CTA
- "Convert to paid" flow marks trial as active subscription
- "Saved by SYNCRO" metric tracked and shown in analytics
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BackendStellar WaveIssues in the Stellar wave programIssues in the Stellar wave programenhancementNew feature or requestNew feature or requestfrontendClient/frontend relatedClient/frontend related