diff --git a/backend/cmd/clerk/sync.go b/backend/cmd/cli/users.go
similarity index 52%
rename from backend/cmd/clerk/sync.go
rename to backend/cmd/cli/users.go
index fecefbcad..4d57fcf7b 100644
--- a/backend/cmd/clerk/sync.go
+++ b/backend/cmd/cli/users.go
@@ -6,6 +6,7 @@ import (
 	"log"
 
 	"github.com/generate/selfserve/config"
+	"github.com/generate/selfserve/internal/models"
 	"github.com/generate/selfserve/internal/repository"
 	"github.com/generate/selfserve/internal/service/clerk"
 	storage "github.com/generate/selfserve/internal/service/storage/postgres"
@@ -26,8 +27,7 @@ func main() {
 	defer repo.Close()
 	usersRepo := repository.NewUsersRepository(repo.DB)
 
-	path := "/users"
-	err = syncUsers(ctx, cfg.BaseURL+path, cfg.SecretKey, usersRepo)
+	err = syncUsers(ctx, cfg.BaseURL, cfg.SecretKey, usersRepo)
 	if err != nil {
 		log.Fatal(err)
 	}
@@ -37,19 +37,34 @@ func main() {
 func syncUsers(ctx context.Context, clerkBaseURL string, clerkSecret string,
 	usersRepo storage.UsersRepository) error {
 
-	users, err := clerk.FetchUsersFromClerk(clerkBaseURL, clerkSecret)
+	users, err := clerk.FetchUsersFromClerk(clerkBaseURL+"/users", clerkSecret);
 	if err != nil {
-		return err
+		return fmt.Errorf("failed to fetch users: %w", err);
 	}
 
-	transformed, err := clerk.ValidateAndReformatUserData(users)
-	if err != nil {
-		return err
-	}
+	for _, u := range users {
+		if len(u.OrganizationMemberships) == 0 {
+			log.Printf("skipping user %s: no org membership found", u.ID);
+			continue;
+		}
+
+		orgID := u.OrganizationMemberships[0].Organization.ID
 
-	if err := usersRepo.BulkInsertUsers(ctx, transformed); err != nil {
-		return fmt.Errorf("failed to insert users: %w", err)
+		createUser := &models.CreateUser{
+			ID:             u.ID,
+			FirstName:      u.FirstName,
+			LastName:       u.LastName,
+			HotelID:        orgID,
+			ProfilePicture: u.ImageUrl,
+		}
+
+		if _, err := usersRepo.InsertUser(ctx, createUser); err != nil {
+			log.Printf("failed to insert user %s: %v", u.ID, err);
+			continue;
+		}
+
+		log.Printf("inserted user %s", u.ID);
 	}
 
 	return nil
-}
+}
\ No newline at end of file
diff --git a/backend/internal/models/users.go b/backend/internal/models/users.go
index 6cfc94aa6..7ac4e6fbd 100644
--- a/backend/internal/models/users.go
+++ b/backend/internal/models/users.go
@@ -6,7 +6,7 @@ type CreateUser struct {
 	ID             string  `json:"id" validate:"notblank" example:"user_123"`
 	FirstName      string  `json:"first_name" validate:"notblank" example:"John"`
 	LastName       string  `json:"last_name" validate:"notblank" example:"Doe"`
-	HotelID        string  `json:"hotel_id" validate:"notblank" example:"org_550e8400-e29b-41d4-a716-446655440000"`
+	HotelID        string  `json:"hotel_id" validate:"notblank" example:"550e8400-e29b-41d4-a716-446655440000"`
 	EmployeeID     *string `json:"employee_id,omitempty" validate:"omitempty" example:"EMP-1234"`
 	ProfilePicture *string `json:"profile_picture,omitempty" validate:"omitempty,url" example:"https://example.com/john.jpg"`
 	Role           *string `json:"role,omitempty" validate:"omitempty" example:"Receptionist"`
diff --git a/clients/mobile/app/_layout.tsx b/clients/mobile/app/_layout.tsx
index 46fe72175..3df158fde 100644
--- a/clients/mobile/app/_layout.tsx
+++ b/clients/mobile/app/_layout.tsx
@@ -1,4 +1,4 @@
-import { Stack } from "expo-router";
+import { Stack, Redirect } from "expo-router";
 import { StatusBar } from "expo-status-bar";
 import { SafeAreaProvider } from "react-native-safe-area-context";
 import { QueryClient, QueryClientProvider } from "@tanstack/react-query";
diff --git a/clients/mobile/app/no-org.tsx b/clients/mobile/app/no-org.tsx
new file mode 100644
index 000000000..137b7b7ac
--- /dev/null
+++ b/clients/mobile/app/no-org.tsx
@@ -0,0 +1,11 @@
+import { View, Text } from "react-native";
+
+export default function NoOrg() {
+  return (
+    <View className="flex-1 items-center justify-center px-[8vw] bg-white">
+      <Text className="text-[5vw] font-semibold text-black text-center mb-[2vh]">
+        No Organization Found
+      </Text>
+    </View>
+  );
+}
diff --git a/clients/shared/src/api/client.ts b/clients/shared/src/api/client.ts
index 648ae378f..4da8b4fbf 100644
--- a/clients/shared/src/api/client.ts
+++ b/clients/shared/src/api/client.ts
@@ -7,8 +7,8 @@ import { getConfig } from "./config";
 export const createRequest = (
   getToken: () => Promise<string | null>,
   baseUrl: string,
+  hotelId: string,
 ) => {
-  const hardCodedHotelId = "a0eebc99-9c0b-4ef8-bb6d-6bb9bd380a11"
   return async <T>(config: RequestConfig): Promise<T> => {
     let fullUrl = `${baseUrl}${config.url}`;
     if (config.params && Object.keys(config.params).length > 0) {
@@ -24,7 +24,7 @@ export const createRequest = (
         headers: {
           "Content-Type": "application/json",
           ...(token && { Authorization: `Bearer ${token}` }),
-          "X-Hotel-ID": hardCodedHotelId,
+          "X-Hotel-ID": hotelId,
           ...config.headers,
         },
         body: config.data ? JSON.stringify(config.data) : undefined,
@@ -74,9 +74,9 @@ export const useAPIClient = (): HttpClient => {
   // can be called during app startup (e.g. in a useEffect)
   // before any API calls are executed.
   const request = async <T>(config: RequestConfig): Promise<T> => {
-    const { getToken } = getConfig();
+    const { getToken, hotelId } = getConfig();
     const baseUrl = getBaseUrl();
-    const doRequest = createRequest(getToken, baseUrl);
+    const doRequest = createRequest(getToken, baseUrl, hotelId);
     return doRequest<T>(config);
   };
 
diff --git a/clients/shared/src/api/orval-mutator.ts b/clients/shared/src/api/orval-mutator.ts
index 927ca8e5e..ad0d90a55 100755
--- a/clients/shared/src/api/orval-mutator.ts
+++ b/clients/shared/src/api/orval-mutator.ts
@@ -10,8 +10,8 @@ import { RequestConfig } from "../types/api.types";
 export const useCustomInstance = <T>(): ((
   config: RequestConfig,
 ) => Promise<T>) => {
-  const { getToken } = getConfig();
-  const request = createRequest(getToken, getBaseUrl());
+  const { getToken, hotelId } = getConfig();
+  const request = createRequest(getToken, getBaseUrl(), hotelId);
 
   return async (config: RequestConfig): Promise<T> => {
     const response = await request<T>(config);
diff --git a/clients/web/src/routeTree.gen.ts b/clients/web/src/routeTree.gen.ts
index 385331118..d03f3cd37 100644
--- a/clients/web/src/routeTree.gen.ts
+++ b/clients/web/src/routeTree.gen.ts
@@ -11,6 +11,7 @@
 import { Route as rootRouteImport } from './routes/__root'
 import { Route as SignUpRouteImport } from './routes/sign-up'
 import { Route as SignInRouteImport } from './routes/sign-in'
+import { Route as NoOrgRouteImport } from './routes/no-org'
 import { Route as ProtectedRouteImport } from './routes/_protected'
 import { Route as IndexRouteImport } from './routes/index'
 import { Route as ProtectedTestApiRouteImport } from './routes/_protected/test-api'
@@ -32,6 +33,11 @@ const SignInRoute = SignInRouteImport.update({
   path: '/sign-in',
   getParentRoute: () => rootRouteImport,
 } as any)
+const NoOrgRoute = NoOrgRouteImport.update({
+  id: '/no-org',
+  path: '/no-org',
+  getParentRoute: () => rootRouteImport,
+} as any)
 const ProtectedRoute = ProtectedRouteImport.update({
   id: '/_protected',
   getParentRoute: () => rootRouteImport,
@@ -84,6 +90,7 @@ const ProtectedGuestsGuestIdRoute = ProtectedGuestsGuestIdRouteImport.update({
 
 export interface FileRoutesByFullPath {
   '/': typeof IndexRoute
+  '/no-org': typeof NoOrgRoute
   '/sign-in': typeof SignInRoute
   '/sign-up': typeof SignUpRoute
   '/home': typeof ProtectedHomeRoute
@@ -97,6 +104,7 @@ export interface FileRoutesByFullPath {
 }
 export interface FileRoutesByTo {
   '/': typeof IndexRoute
+  '/no-org': typeof NoOrgRoute
   '/sign-in': typeof SignInRoute
   '/sign-up': typeof SignUpRoute
   '/home': typeof ProtectedHomeRoute
@@ -111,6 +119,7 @@ export interface FileRoutesById {
   __root__: typeof rootRouteImport
   '/': typeof IndexRoute
   '/_protected': typeof ProtectedRouteWithChildren
+  '/no-org': typeof NoOrgRoute
   '/sign-in': typeof SignInRoute
   '/sign-up': typeof SignUpRoute
   '/_protected/home': typeof ProtectedHomeRoute
@@ -126,6 +135,7 @@ export interface FileRouteTypes {
   fileRoutesByFullPath: FileRoutesByFullPath
   fullPaths:
     | '/'
+    | '/no-org'
     | '/sign-in'
     | '/sign-up'
     | '/home'
@@ -139,6 +149,7 @@ export interface FileRouteTypes {
   fileRoutesByTo: FileRoutesByTo
   to:
     | '/'
+    | '/no-org'
     | '/sign-in'
     | '/sign-up'
     | '/home'
@@ -152,6 +163,7 @@ export interface FileRouteTypes {
     | '__root__'
     | '/'
     | '/_protected'
+    | '/no-org'
     | '/sign-in'
     | '/sign-up'
     | '/_protected/home'
@@ -167,6 +179,7 @@ export interface FileRouteTypes {
 export interface RootRouteChildren {
   IndexRoute: typeof IndexRoute
   ProtectedRoute: typeof ProtectedRouteWithChildren
+  NoOrgRoute: typeof NoOrgRoute
   SignInRoute: typeof SignInRoute
   SignUpRoute: typeof SignUpRoute
 }
@@ -187,6 +200,13 @@ declare module '@tanstack/react-router' {
       preLoaderRoute: typeof SignInRouteImport
       parentRoute: typeof rootRouteImport
     }
+    '/no-org': {
+      id: '/no-org'
+      path: '/no-org'
+      fullPath: '/no-org'
+      preLoaderRoute: typeof NoOrgRouteImport
+      parentRoute: typeof rootRouteImport
+    }
     '/_protected': {
       id: '/_protected'
       path: ''
@@ -299,6 +319,7 @@ const ProtectedRouteWithChildren = ProtectedRoute._addFileChildren(
 const rootRouteChildren: RootRouteChildren = {
   IndexRoute: IndexRoute,
   ProtectedRoute: ProtectedRouteWithChildren,
+  NoOrgRoute: NoOrgRoute,
   SignInRoute: SignInRoute,
   SignUpRoute: SignUpRoute,
 }
diff --git a/clients/web/src/routes/__root.tsx b/clients/web/src/routes/__root.tsx
index 502af6834..0d22603db 100644
--- a/clients/web/src/routes/__root.tsx
+++ b/clients/web/src/routes/__root.tsx
@@ -1,4 +1,8 @@
-import { HeadContent, Scripts, createRootRoute } from "@tanstack/react-router";
+import {
+  HeadContent,
+  Scripts,
+  createRootRoute
+} from "@tanstack/react-router";
 import { TanStackRouterDevtoolsPanel } from "@tanstack/react-router-devtools";
 import { TanStackDevtools } from "@tanstack/react-devtools";
 import { ClerkProvider } from "@clerk/clerk-react";
diff --git a/clients/web/src/routes/no-org.tsx b/clients/web/src/routes/no-org.tsx
new file mode 100644
index 000000000..6b91bdc58
--- /dev/null
+++ b/clients/web/src/routes/no-org.tsx
@@ -0,0 +1,17 @@
+import { createFileRoute } from "@tanstack/react-router";
+
+export const Route = createFileRoute("/no-org")({
+  component: NoOrgPage,
+});
+
+function NoOrgPage() {
+  return (
+    <div className="flex flex-col items-center justify-center min-h-screen px-8 text-center">
+      <h1 className="text-2xl font-semibold mb-4">No Organization Found</h1>
+      <p className="text-gray-500 max-w-md">
+        You're not part of a hotel organization yet. Please contact your manager
+        for an invitation.
+      </p>
+    </div>
+  );
+}