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Sometimes, it happens that a user uploads a file that the sidecar doesn't have permission to access. As a result, the closing process hangs because the upload to S3 fails. This also means that the user can no longer open the service.
Example of issue:
log_source=simcore_sdk.node_ports_common.filemanager:_upload_path(426) | log_uid=None | log_oec=None| log_msg=The upload failed with an unexpected error:
Traceback (most recent call last):
File ""/home/scu/.venv/lib/python3.11/site-packages/simcore_sdk/node_ports_common/filemanager.py"", line 410, in _upload_path
e_tag, upload_links = await _upload_to_s3(
^^^^^^^^^^^^^^^^^^^^
File ""/home/scu/.venv/lib/python3.11/site-packages/simcore_sdk/node_ports_common/filemanager.py"", line 468, in _upload_to_s3
await r_clone.sync_local_to_s3(
File ""/home/scu/.venv/lib/python3.11/site-packages/simcore_sdk/node_ports_common/r_clone.py"", line 264, in sync_local_to_s3
await _sync_sources(
File ""/home/scu/.venv/lib/python3.11/site-packages/simcore_sdk/node_ports_common/r_clone.py"", line 188, in _sync_sources
folder_size = await _get_folder_size(
^^^^^^^^^^^^^^^^^^^^^^^
File ""/home/scu/.venv/lib/python3.11/site-packages/simcore_sdk/node_ports_common/r_clone.py"", line 164, in _get_folder_size
result = await _async_r_clone_command(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File ""/home/scu/.venv/lib/python3.11/site-packages/simcore_sdk/node_ports_common/r_clone.py"", line 102, in _async_r_clone_command
raise RCloneFailedError(
simcore_sdk.node_ports_common.r_clone.RCloneFailedError: Command rclone --config /tmp/tmprezhzs0_ size /dy-volumes/home/smu/work/workspace --json --links finished with exit code=6:
2025/02/03 10:21:14 ERROR : .Trash-8005: failed to open directory "".Trash-8005"": open /dy-volumes/home/smu/work/workspace/.Trash-8005: permission denied
{""count"":37,""bytes"":16934799989,""sizeless"":0}
Potential solutions:
Ask the user whether it is okay to "delete" these files. If they say YES, these files can be ignored during upload to S3 via RClone.
The sidecar can have more privileges to access files that it previously couldn't. Therefore, the sidecar would be able to change the permissions so it can upload them via RClone.
The text was updated successfully, but these errors were encountered:
Current Behavior
Sometimes, it happens that a user uploads a file that the sidecar doesn't have permission to access. As a result, the closing process hangs because the upload to S3 fails. This also means that the user can no longer open the service.
Example of issue:
Potential solutions:
The text was updated successfully, but these errors were encountered: