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Error page view should include SupportID and retry link button #7446

@pcrespov

Description

@pcrespov

When a user clicks a link (e.g., to open a study) and it fails to load, the frontend should display a dedicated error view with the following elements:

  • Original Link (sourceLink) – clearly show the URL the user attempted to access.
  • Support ID (supportID) – display a reference ID (e.g., OEC) for troubleshooting and support.

The error view should mirror the experience of existing error dialogs by providing:

  • A “Copy Details” button that copies a JSON object containing all relevant error info, including the supportID and sourceLink.
  • A “Retry” button that attempts to reload the original request via GET $(sourceLink).

This helps users quickly retry their action or share error details with support, without friction.

Currently this is what we get

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a:frontendissue affecting the front-end (area group)a:webserverwebserver's codebase. Assigning the area is particularly useful for bugs

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