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Unable to pair device #26755

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Hjord opened this issue Mar 16, 2025 · 1 comment
Open

Unable to pair device #26755

Hjord opened this issue Mar 16, 2025 · 1 comment
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problem Something isn't working

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@Hjord
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Hjord commented Mar 16, 2025

What happened?

Trying to pair this one:
https://www.zigbee2mqtt.io/devices/TS011F_plug_3.html
It says PLUG-001SPB2 on the bottom of the plug.

It just says Failed to interview '0xa4c138ebd380f27f', device has not successfully been paired

What did you expect to happen?

I expected it to be paried.

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

2.1.1

Adapter firmware version

20201026

Adapter

CC2652RB

Setup

Home Assistant Add-On

Debug log

info 2025-03-16 15:12:19z2m: Device '0xa4c138ebd380f27f' joined
info 2025-03-16 15:12:19z2m: Starting interview of '0xa4c138ebd380f27f'
info 2025-03-16 15:12:19z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0xa4c138ebd380f27f","ieee_address":"0xa4c138ebd380f27f"},"type":"device_joined"}'
info 2025-03-16 15:12:19z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0xa4c138ebd380f27f","ieee_address":"0xa4c138ebd380f27f","status":"started"},"type":"device_interview"}'
info 2025-03-16 15:12:19z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0xa4c138ebd380f27f","ieee_address":"0xa4c138ebd380f27f"},"type":"device_announce"}'
error 2025-03-16 15:12:32zh:controller: Interview failed for '0xa4c138ebd380f27f with error 'Error: Interview failed because can not get node descriptor ('0xa4c138ebd380f27f')'
error 2025-03-16 15:12:32z2m: Failed to interview '0xa4c138ebd380f27f', device has not successfully been paired
info 2025-03-16 15:12:33z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0xa4c138ebd380f27f","ieee_address":"0xa4c138ebd380f27f","status":"failed"},"type":"device_interview"}'
warning 2025-03-16 15:12:40z2m: Device '0xa4c138ebd380f27f' left the network
@Hjord Hjord added the problem Something isn't working label Mar 16, 2025
@lux73
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lux73 commented Mar 16, 2025

Update your Coordinator to latest Firmware 20240710

My Slaesh Coordinator works like a charme with it

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