The library registry can grab a library's patron support email and DMCA Designated Agent email from the library's public Authentication For OPDS document. But the point of contact for problems with the SimplyE ecosystem itself doesn't need to be public. This person is probably some random library or contractor employee and the only party that needs to know their email address is the library registry itself.
Upon registration, the library should provide this information either directly to the library registry, or by encrypting it with its temporary secret key and sticking the encrypted value in the temporary A4OPDS document retrieved by the registry.