new account but just 0 credits?

[edge7]

I was recommended to use this service to reduce the size of my deep learning models. However, after creating a new account using my email e.dursolive.com, I noticed that I have no credits to use the service. Is this normal? I was under the impression that I would receive some credits to test the service.

Thank you.

[NetsPresso-admin]

Hi, sorry for the late reply. It looks like an error occurred while creating your account.
You should get free credits after signing up.
Personal information may be included in the discussion, so can you contact netspresso@nota.ai to further investigate the issue?

Thank you for your interest in NetsPresso!