v1.4.0

[ldyrmishiritech]

v1.4.0

This release introduces analytics & reporting, multi-language translation support, configurable agent disclaimers, LLM analyst context enrichments, and various stability improvements.

Analytics & Reporting

Added a full Analytics & Reporting module with Agent Performance and Node Analytics pages, including pre-aggregated daily stats with real-time incremental updates and a Celery batch fallback.

Added CSV, Excel, and PDF export for Agent Performance and Node Analytics reports.

Moved AI conversation metrics from /recordings/metrics to /analytics/metrics with added agent and date filtering.

Translations & Languages

Added multi-language translation support with full CRUD for languages and translation keys.

Conversation start now resolves translations (welcome message, title, disclaimer, possible queries, thinking phrases) based on the Accept-Language header.

Added agent info endpoint to retrieve available languages before starting a conversation.

Agent Disclaimers

Added configurable HTML disclaimer field (input_disclaimer_html) to agents, rendered below the chat input. Disclaimer is now server-driven, replacing the previous static frontend prop.

LLM Analyst Enrichments

Added configurable dynamic context enrichments for LLM analysts, allowing selection of data sources (Zendesk tickets, knowledge base content) and workflow node types to include in analysis context.

Conversations & Filtering

Enhanced conversation filters with agent, KPI score ranges (customer satisfaction, quality of service, resolution rate, efficiency), and empty conversation exclusion.

Added 4 new sort fields: customer satisfaction, quality of service, resolution rate, efficiency.

Stability & Fixes

• Reduced schema fetch calls with 5-minute global cache.
• Added localhost:8022 to CORS allowed origins.
• Conversation Redis cache now cleared after finalization.
• Configurable subset of messages used for hostility analysis to reduce token usage.
• Updated subdomain handling in connection tester.
• Import cleanup and formatting improvements in ML model files.

Tooling & Packaging

• Added ruff for Python linting and prettier for frontend formatting.
• Frontend project renamed to genassist-frontend.
• Chat plugin version bumped to 1.0.32.

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New API Endpoints

Method	Endpoint	Query Params	Description
GET	/analytics/agents	agent_id, from_date, to_date	Daily agent execution stats
GET	/analytics/agents/summary	agent_id, from_date, to_date, compare	Aggregated agent stats with optional period comparison
GET	/analytics/agents/export	format (csv/xlsx/pdf), agent_id, from_date, to_date	Export agent performance report
GET	/analytics/agents/{agent_id}/nodes/breakdown	from_date, to_date	Node type breakdown for a specific agent
GET	/analytics/nodes	agent_id, node_type, from_date, to_date	Daily node execution stats
GET	/analytics/nodes/export	format (csv/xlsx/pdf), agent_id, node_type, from_date, to_date	Export node analytics report
GET	/analytics/metrics	from_date, to_date, agent_id, compare	Aggregated conversation KPI metrics (replaces /recordings/metrics)
GET	/analytics/metrics/daily	from_date, to_date, agent_id	Daily KPI metric averages
GET	/translations/languages/all	—	List all languages (including inactive)
GET	/translations/languages	—	List active languages
POST	/translations/languages	—	Create a language (code, name)
PATCH	/translations/languages/{language_id}	—	Update a language (name, is_active)
DELETE	/translations/languages/{language_id}	—	Delete a language
GET	/translations	—	List all translations
GET	/translations/{key}	—	Get a translation by key
POST	/translations	—	Create a translation (key, default, translations)
PATCH	/translations/{key}	—	Update a translation (default, translations)
DELETE	/translations/{key}	—	Delete a translation
GET	/conversations/in-progress/agent-info	—	Get agent metadata and available languages
GET	/llm-analysts/available-enrichments	—	Available context enrichments (filtered by tenant config)
GET	/llm-analysts/available-node-types	—	Available workflow node types with labels

Modified API Endpoints

Method	Endpoint	Change
GET	/conversations/filter	10 new query params: agent_id, customer_satisfaction_min/max, quality_of_service_min/max, resolution_rate_min/max, efficiency_min/max, exclude_empty. 4 new order_by values.
GET	/conversations/filter/count	Same new filter params as above.

Removed API Endpoints

Method	Endpoint	Replacement
GET	/recordings/metrics	GET /analytics/metrics (with additional agent_id, from_date, to_date, compare params)

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This discussion was created from the release v1.4.0.