Fix - Automated Email

[thuyvyng]

Email debug after commenting on a ticket. After you comment on the tickets, you see a message that no email is sent to the assignee. Even though the email was actually sent to the assignee. [May be intermittent]

{"success":false,"message":"Could not send email.","data":{"code":"EENVELOPE","command":"API"}}

[thuyvyng]

I believe that in order to test out email functionality, i need to create a credentials file. In the readme i found comment that states.

Setting up email service

To enable email functionality, please create a credentials file in

api/controllers/config

that looks like the following:

{
  email: {
    user: 'account@domain.com',
    password: 'account_password',
    host: 'my_smtp_host.com',
    port: 'xxx'
  }
}

[RickHagenaars]

Credentials for SMTP server have been provided to you by email.

[thuyvyng]

I didn't run into this problem

[thuyvyng]

Just realized when we sent out the deployment I didnt change all the code associated with VCAP during the zoom call, however, this should've prevented all emails from sending. was this what happened?

[thuyvyng]

I found an error where sometimes receiver)s) (the person the email is sent to) are not defined and it tries to send emails with an undefined email which caused an error but I don't think that's the error that is mentioned for this issue