Create Update RITM Variable.js

Author: bkb68

Fix scripts/Mass Update RITM Variable/Update RITM Variable.js

@@ -0,0 +1,19 @@
+//use this script to update a variable value on one or more RITM records
+var ritm = new GlideRecord('sc_req_item');
+//ritm.addQuery... to return one or a subset of records
+ritm.query();
+while(ritm.next()){
+	var mtom = new GlideRecord('sc_item_option_mtom');
+	mtom.addQuery('request_item', ritm.sys_id.toString());
+	mtom.addQuery('sc_item_option.item_option_new', '92bdf4be97857d189d0372e11153af08'); //sys_id of a specific variable to update
+	mtom.query();
+	if(mtom.next()){
+		var item = new GlideRecord('sc_item_option');
+		item.addQuery('sys_id', mtom.sc_item_option.toString());
+		item.query();
+		if(item.next()){		
+			item.value = '83d36f44974d71909d0372e11153af5f'; //new value to be assigned, depending on variable type (reference type used here)
+			item.update();	
+		}
+	}
+}