Calculate age of incident #1157
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This script will help to get an idea of the size of tables present in ServiceNow instance and accordingly plan to reduce the instance database footprint.
This script calculates the age of all incidents in the ServiceNow incident table. It retrieves each incident's creation date, compares it with the current date, and calculates the age in days.
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Hi @SrijanPatwa, Thank you for your contribution. As we reviewed, I see an extra file
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This script calculates and logs the age of all incidents in the ServiceNow incident table. It retrieves each incident's creation date, compares it with the current date, and calculates the age in days. This approach is useful for monitoring how long incidents have been open, helping teams prioritize older issues and ensuring timely resolution.