Potential UseCase: Manger/Admin are facing the issue from a customer (by phone, email or customer feedback form). They need to know whether this person is a customer (by searching the name or phone number) or not. It also might be useful to know date time of his last order and total amount of them.
AS AN Admin I WANT TO have a list with all customers SO THAT I can view the customer information.
AC:
UX:
Tasks:
Potential UseCase: Manger/Admin are facing the issue from a customer (by phone, email or customer feedback form). They need to know whether this person is a customer (by searching the name or phone number) or not. It also might be useful to know date time of his last order and total amount of them.
AS AN Admin I WANT TO have a list with all customers SO THAT I can view the customer information.
AC:
UX:
Tasks: