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[Feature]: Add AI Chatbot to Website #548

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skanarul8002 opened this issue Oct 31, 2024 · 1 comment
Open

[Feature]: Add AI Chatbot to Website #548

skanarul8002 opened this issue Oct 31, 2024 · 1 comment
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enhancement New feature or request

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@skanarul8002
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🚀 Feature Request:

📋 Feature Description

Implement an AI-powered chatbot on the website that can provide instant, 24/7 support to users, answer frequently asked questions, guide new users through the website’s features, and gather feedback.

🔧 How Will This Enhance the App?

Adding an AI chatbot will significantly improve user engagement and satisfaction by providing quick responses, reducing response times, and allowing users to find information effortlessly. It can also collect user feedback in real-time, helping us improve the website further.

🎯 Use Cases

  1. New User Guidance: Guide new users through the onboarding process, highlighting essential features.
  2. FAQ Automation: Provide answers to common questions about services, pricing, and troubleshooting.
  3. Support During Off-Hours: Assist users outside business hours, ensuring they get help 24/7.
  4. Feedback Collection: Prompt users to provide feedback after interactions, which can be used to improve services.

📦 Suggested Implementation

  • Framework: Use Dialogflow or Microsoft Bot Framework for natural language processing (NLP).
  • Deployment: Embed the chatbot in the website's UI using JavaScript/HTML. Host on Firebase or a similar platform for real-time interaction.
  • Integration: Configure the chatbot to connect with customer support systems to escalate complex queries when necessary.
  • Testing: Conduct a deployment test to ensure the chatbot is responsive, user-friendly, and able to handle multiple queries simultaneously.

📸 Additional Context

A deployed version should be thoroughly tested for alignment, design consistency, and responsiveness across different devices. Deployment success indicators include:

  • Accurate responses to user queries
  • Smooth interaction flow
  • Error-free alignment with website design

before:
Screenshot 2024-10-31 125007

i want to make good design like:
image

@skanarul8002 skanarul8002 added the enhancement New feature or request label Oct 31, 2024
@skanarul8002
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@Vin205 , please assign me in this issue.

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