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+# How to Conduct a Successful Interview
+
+When writing a blog post or article, sometimes it’s useful to include an expert opinion or personal quote to boost your credibility and to improve engagement with your content. If you’ve been assigned to conduct an interview or if you think it could benefit your writing task, follow these guidelines to successfully conduct a professional interview.
+
+- **Ask, don’t expect.**
+
+Generally, it’s best to never assume someone is free. In an email or a Slack message, ask the person politely if they would be interested in answering some questions. When sending the first message, outline what you’re working on and the topic you would like to interview them about so they know what they’re agreeing to from the beginning.
+
+You also want to figure out how you’d like to conduct the interview. If you only have a few questions that can be answered via email or Slack, stick to that (this also saves everyone time). If you have several questionsn or want to have an engaging conversation to spur new ideas, have an in-person or Zoom call meeting. Determine what medium you want to conduct the interview on before asking, so you can let them know what type of interview they’re agreeing to.
+
+- **Come prepared.**
+
+Once you’ve arranged a time to meet with your interviewee, be sure to prepare for it. Outline all the questions you need answered before the interview, and even memorize some of them so you can work them into the conversation naturally. If you’re only emailing them, be sure to order the questions naturally, so they can write their answers in a coherent way.
+
+The way to figure out what to ask is by doing research first. Look up the person’s job title, work they’ve done, papers they’ve written, etc. Use this information to come up with creative and in-depth questions on their profession or area of expertise. If you can find the answers to your questions on Google, make new ones, otherwise it’s a waste of both of you and the interviewee’s time.
+
+This might look different for different professionals. If it’s a professor, look into their research or lab. Figure out what they’re interested in so you can be as specific as possible with your questions. It looks good to them when you know what you’re talking about. If you are interviewing a young web developer, they might not have publications or websites like professors do. If you can’t find out about their personal career, read up on their job in general so you still have knowledge on what type of work they likely do.
+
+- **Ask the right questions.**
+
+Make sure you know exactly who you’re talking to and what their area and level of knowledge is — avoid asking them something they don’t know the answer to. Don’t assume they know anything unless you have confirmed thorugh your research that they have information on it. If you aren’t sure about their level of expertise, ask a general question to gauge what they know before diving into the subject. Of course, if they don’t seem knowledgable, avoid further questioning.
+
+Ask open-ended questions rather than yes/no questions, so they have the opportunity to elaborate on their ideas. Try not to ask only what, but also why, so later on you can explain their ideas well in your written work.
+
+Here’s a few example questions that apply to different types of interviews.
+
+1. What experience do you have with []?
+2. Can you explain how [] works? How do you use it in your company/job/research?
+3. What works about [], and what doesn’t?
+4. Why do you use [] over other products/ideas/platforms on the market?
+5. Would you recommend []? Which groups would it be helpful to?
+
+Obviously, every interview is different. Re-work these questions to apply to your interview topic, or come up with your own if these wouldn’t make sense in your case.
+
+- **Record the interview and take notes.**
+
+You will need to document the answers to your questions. It’s possible to write everything down in real-time, but it’s easy to miss things, and it can be rude to constantly ask someone to repeat themselves. Ask them at the beginning of the interview if they are comfortable being recorded, so you can go back after the interview and transcribe it. During the interview, take notes on the main ideas for you to reference later.
+
+- **Let them speak.**
+
+Remember why you’re interviewing them: they have information you want. Let them do most of the talking, only interjecting for clarification or elaboration on a concept you want to know more about. Once the questions you prepared have been answered, give them the chance to bring up other topics by asking, “Is there anything else you’d like to add?” This tells them that you value their opinion and want to hear it.
+
+You should also get comfortable pausing, or not responding right away when they finish talking. If you remain silent for a few seconds after they finish a sentence, they might continue on to share more information that you didn’t deliberatly ask for. Again, they have answers you want, so give them the space and time to talk as much as they want. If they don’t keep talking, continue with your line of questioning.
+
+- **Be polite and appreciative.**
+
+Whoever you are interviewing took the time to talk to you, and they didn’t have to. Maintain a friendly, polite demeanor throughout the interview, and don’t forget to say thank you! If you’re speaking with a professional, you want them to think highly of you and the organization you represent so you can establish a connection with them or their company. No matter who you’re interviewing, it’s good practice to show that you respect their time and appreciate the favor they’re doing you.
+
+Following these guidelines, you can take your interviewing skills to the next level. Preparation, respect and appreciation will improve both your and the interviewee’s experience, ensuring the most positive, informative interview for your blog!
diff --git a/Zoom Efficiency Blog f6bc820bd1094533a62f9a138d2c6cf9.md b/Zoom Efficiency Blog f6bc820bd1094533a62f9a138d2c6cf9.md
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+# Zoom Efficiency Blog
+
+Author: vshastry@ucdavis.edu
+Editor: Allie Bailey, Victoria Xu
+Status: Submitted
+Team: Writing
+
+## Zooming Online: Solutions to Optimize Zoom Meetings
+
+Remote working has been redefined through Zoom, a platform for video conferencing. Zoom enables individuals to collaborate remotely on a large scale, encouraging discussion and participation. Victoria Xu, the Technical Writing Lead at Bit Project, appreciates the organization remote meetings bring. “I think they've been helpful in clearing up confusion with the number of tasks we've assigned,” she says. At Bit Project, collaboration with team members to create workshops, articles, and tutorials is essential to provide our open-source platform for STEM topics. In these times of isolation, Zoom has been particularly useful in recreating the social dynamics of the workplace online. However, members agree that the efficiency of Zoom meetings has room for improvement. “Sometimes, we get off-topic [during meetings], even if it's for another task we need to do,” Victoria notes. Below are some solutions to the challenges that remote organizations face during meetings.
+
+[https://lh6.googleusercontent.com/gAvsmQAdoOVwdx-DqQhF6ASJr975VuuosF5E3PMG1LMAFsH01s8OiQudHeGNM-qwlqUxcK-b9XyX3zoew-cLvY579supRXoozgelMM0zzw0tMJ0BqbmBwesEcTNB9c_qZAlvfVOv](https://lh6.googleusercontent.com/gAvsmQAdoOVwdx-DqQhF6ASJr975VuuosF5E3PMG1LMAFsH01s8OiQudHeGNM-qwlqUxcK-b9XyX3zoew-cLvY579supRXoozgelMM0zzw0tMJ0BqbmBwesEcTNB9c_qZAlvfVOv)
+
+- **Prepare Meeting Goals and Assignments**
+
+Getting organized prior to meetings allows for clearer communication between members. A lack of a plan often results in distracted meetings, leading to less productivity. Notifying members of their assignments prior to a meeting informs them of what needs attention, giving them the opportunity to bring up stronger clarifying questions or concerns. You can also prepare an outline of discussion points, updates, and estimated due dates for the meeting. This gives meeting attendees a picture of the goals they must achieve within a certain timeframe.
+
+- **Team Building Activities**
+
+Working together as a team is an essential part of Bit Project’s goal to democratize STEM education. Meetings should be more collaborative and fun to stimulate productivity, motivation, and transparency between the attendees. Adding a team-building exercise at the beginning of Zoom meetings can make them more engaging. This can be a game or any brainstorming exercise, such as “Two Truths and a Lie” or themed trivia. Adding an ice-breaker boosts team morale and encourages older members to connect and cooperate with new members.
+
+[https://lh5.googleusercontent.com/_HkWQc3t-RlibFwKY0uI4Y5boG8KhbwNJ9fMenmGWMN20Bsii2fenerxggu_wP6LGqspeor5qRDNG0BcY21NJgv0WkSnGIIcQxPJtbWjPmLliINIm2tHp9xv0awFQhjjDUhcsXTr](https://lh5.googleusercontent.com/_HkWQc3t-RlibFwKY0uI4Y5boG8KhbwNJ9fMenmGWMN20Bsii2fenerxggu_wP6LGqspeor5qRDNG0BcY21NJgv0WkSnGIIcQxPJtbWjPmLliINIm2tHp9xv0awFQhjjDUhcsXTr)
+
+- **Structured Note-taking**
+
+The meeting notes keep track of information discussed during meetings, providing context when members need to revisit them to perform their tasks. We have a template for note-taking and we record our Zoom meetings, making it easier to find where certain points were covered. To create a template and subsequent meeting notes, you can use the Markdown feature on Github. Markdown lets you create different types of lists, add images and tables, and tag any issues relevant to a specific task. Make sure to add interesting points made during the meeting to keep track of new information. The moderator or note-taker can share meeting notes with other members either during or after the meeting to clarify and summarize the meeting’s key points.
+
+[PICTURE INSERT]
+
+- **Adding Video to Liven Up the Meeting**
+
+A key part of Bit Project is interpersonal collaboration. Seeing each other face-to-face stimulates more participation from members. In addition, [55%](https://www.psychologytoday.com/us/blog/beyond-words/201109/is-nonverbal-communication-numbers-game) of communication depends on body language, so using the Zoom video feature can improve cooperation and understanding among members. Add informational aids, such as pictures or videos, to help members visualize information during the meeting. Encourage use of the video feature, but limit one-sided conversations to make the meeting productive. Use breakout groups on Zoom to allow members of different teams to interact and ask questions regarding meeting topics.
+
+[https://lh6.googleusercontent.com/Wx6Ff1wRDOmFQZj-iI4fBF5767T-pk3qNAmW6gfSPnRlvMjMdXe30fPNVbvReXOPDAsBSw4fZLMifhJ6QqfuLWdKHpkTlcWGumI5FKohNwDByVsEAAi-ZBOhFKU14iIqBxZdWAUN](https://lh6.googleusercontent.com/Wx6Ff1wRDOmFQZj-iI4fBF5767T-pk3qNAmW6gfSPnRlvMjMdXe30fPNVbvReXOPDAsBSw4fZLMifhJ6QqfuLWdKHpkTlcWGumI5FKohNwDByVsEAAi-ZBOhFKU14iIqBxZdWAUN)
+
+- **Retrospection At the End of the Meeting**
+
+Recapping the meeting towards the end efficiently summarizes the goals and agenda of the meeting, emphasizing the purpose of the meeting to all members. Use the last five minutes to review topics and goals discussed during the meeting. The note-taker can also revise notes during this time. Recaps should be brief and concise, yet clear enough that the details on the meeting agenda and notes are included. Members can provide feedback on how the meeting went, offering suggestions for the future. The note-taker can also share meeting notes with members to address any questions and concerns. This is best done either on a chat-based work platform like Slack or on an open-source platform like a Github repository.
+
+[PICTURE INSERT]
+
+- **Assigning Action Items**
+
+A part of the Github meeting template is assigning action items which list the activities members are responsible for completing. Referencing Airtable for due dates also helps to map deadlines for such activities. Airtable should display updated due dates for assignments in order to be reliable. Reviewing any assigned issues on Github is also another way to be on track — new members involved with the onboarding process should complete issues in a timely manner. Be sure to post any questions or concerns in the appropriate Slack channels! Everyone at Bit Project works together as a community, and receiving input from other members eliminates potential confusion.
+
+In times of isolation, remote collaboration allows Bit Project to fulfill its goals to support STEM education. “Zoom meetings have allowed our organization to grow into a community of students who are passionate about contributing to open source education,” Shreya Gupta, the Director of Marketing notes. Zoom meetings enable Bit Project to work together to continue creating and innovating.
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