diff --git a/README.md b/README.md
index de4c085..a50c615 100644
--- a/README.md
+++ b/README.md
@@ -25,4 +25,4 @@ Feel free to send us feedback on [Twitter](https://twitter.com/chatwootapp) or [
 
 If there's anything you'd like to chat about, please feel free to join our [Discord](https://discord.gg/cJXdrwS) chat!
 
-_Chatwoot_ © 2017-2021, Chatwoot Inc - Released under the MIT License.
+_Chatwoot_ © 2017-2025, Chatwoot Inc - Released under the MIT License.
diff --git a/package.json b/package.json
index 6e23a28..2089379 100644
--- a/package.json
+++ b/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@chatwoot/utils",
-  "version": "0.0.47",
+  "version": "0.0.48",
   "description": "Chatwoot utils",
   "private": false,
   "license": "MIT",
diff --git a/src/canned.ts b/src/canned.ts
index 0507267..34b3cff 100644
--- a/src/canned.ts
+++ b/src/canned.ts
@@ -4,6 +4,7 @@ import {
   Variables,
   CustomAttributes,
   Contact,
+  Inbox,
 } from './types/conversation';
 const MESSAGE_VARIABLES_REGEX = /{{(.*?)}}/g;
 
@@ -41,9 +42,11 @@ export const getLastName = ({ user }: { user: Sender }) => {
 export const getMessageVariables = ({
   conversation,
   contact,
+  inbox,
 }: {
   conversation: Conversation;
   contact?: Contact;
+  inbox?: Inbox;
 }) => {
   const {
     meta: { assignee, sender },
@@ -60,6 +63,8 @@ export const getMessageVariables = ({
     'contact.phone': sender?.phone_number,
     'contact.id': sender?.id,
     'conversation.id': id,
+    'inbox.id': inbox?.id,
+    'inbox.name': inbox?.name,
     'agent.name': capitalizeName(assignee?.name || ''),
     'agent.first_name': getFirstName({ user: assignee }),
     'agent.last_name': getLastName({ user: assignee }),
diff --git a/src/types/conversation.ts b/src/types/conversation.ts
index 75a5da9..50fdeee 100644
--- a/src/types/conversation.ts
+++ b/src/types/conversation.ts
@@ -1,6 +1,7 @@
 export interface Conversation {
   meta: Meta;
   id: number;
+  code: string;
   custom_attributes: CustomAttributes;
   first_reply_created_at: number;
   waiting_since: number;
@@ -28,6 +29,11 @@ export interface Contact {
   custom_attributes?: CustomAttributes;
 }
 
+export interface Inbox {
+  id: number;
+  name: string;
+}
+
 export interface Assignee {
   id: number;
   email?: string;
diff --git a/test/canned.test.ts b/test/canned.test.ts
index 2cbdd56..64c745f 100644
--- a/test/canned.test.ts
+++ b/test/canned.test.ts
@@ -14,6 +14,9 @@ const variables = {
   'contact.email': 'john.p@example.com',
   'contact.phone': '1234567890',
   'conversation.id': 1,
+  'conversation.code': 'CW123',
+  'inbox.id': 1,
+  'inbox.name': 'Inbox 1',
   'agent.first_name': 'Samuel',
   'agent.last_name': 'Smith',
   'agent.email': 'samuel@gmail.com',
@@ -52,6 +55,13 @@ describe('#replaceVariablesInMessage', () => {
     );
   });
 
+  it('returns the message with inbox name', () => {
+    const message = 'Welcome to {{inbox.name}}';
+    expect(replaceVariablesInMessage({ message, variables })).toBe(
+      'Welcome to Inbox 1'
+    );
+  });
+
   it('returns the message if the variable is not present in variables', () => {
     const message = 'Please dm me at {{contact.twitter}}';
     expect(replaceVariablesInMessage({ message, variables })).toBe(
@@ -102,6 +112,7 @@ describe('#getMessageVariables', () => {
         },
       },
       id: 1,
+      code: 'CW123',
       custom_attributes: {
         car_model: 'Tesla Model S',
         car_year: '2022',
@@ -117,8 +128,12 @@ describe('#getMessageVariables', () => {
       phone_number: '1234567890',
       custom_attributes: { priority: 'high' },
     };
+    const inbox = {
+      id: 1,
+      name: 'Inbox 1',
+    };
 
-    expect(getMessageVariables({ conversation, contact })).toEqual({
+    expect(getMessageVariables({ conversation, contact, inbox })).toEqual({
       'contact.name': 'John Doe',
       'contact.first_name': 'John',
       'contact.id': 3,
@@ -126,6 +141,8 @@ describe('#getMessageVariables', () => {
       'contact.email': 'john.doe@gmail.com',
       'contact.phone': '1234567890',
       'conversation.id': 1,
+      'inbox.id': 1,
+      'inbox.name': 'Inbox 1',
       'agent.name': 'Samuel Smith',
       'agent.first_name': 'Samuel',
       'agent.last_name': 'Smith',
diff --git a/test/sla.spec.ts b/test/sla.spec.ts
index f8aece5..a5b78f6 100644
--- a/test/sla.spec.ts
+++ b/test/sla.spec.ts
@@ -34,6 +34,7 @@ describe('SLAHelper', () => {
           },
         },
         id: 1,
+        code: 'CW123',
         custom_attributes: {},
         first_reply_created_at: 0,
         waiting_since: 0,
@@ -74,6 +75,7 @@ describe('SLAHelper', () => {
           },
         },
         id: 1,
+        code: 'CW123',
         custom_attributes: {},
         first_reply_created_at: 0,
         waiting_since: 0,
@@ -110,6 +112,7 @@ describe('SLAHelper', () => {
           },
         },
         id: 1,
+        code: 'CW124',
         custom_attributes: {},
         first_reply_created_at: 1704066200,
         waiting_since: 1704065940,
@@ -145,6 +148,7 @@ describe('SLAHelper', () => {
           },
         },
         id: 1,
+        code: 'CW125',
         custom_attributes: {},
         first_reply_created_at: 1704066200,
         waiting_since: 1704066060,
@@ -180,6 +184,7 @@ describe('SLAHelper', () => {
           },
         },
         id: 1,
+        code: 'CW126',
         custom_attributes: {},
         first_reply_created_at: 1704066200,
         waiting_since: 0,
@@ -215,6 +220,7 @@ describe('SLAHelper', () => {
           },
         },
         id: 1,
+        code: 'CW127',
         custom_attributes: {},
         first_reply_created_at: 1704066200,
         waiting_since: 0,