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When trying to unlock a vault with FaceID, I got an error message saying "unlock cancelled" when the app was really unable to renew the session with the cloud storage provider.
System Setup
iOS: 15.5 (19F77)
Cryptomator: 2.3.0 (967)
Cloud Type
OneDrive
Steps to Reproduce
Add a vault on OneDrive (other services may behave the same and have even shorter living sessions?)
Don't access the vault for several weeks (according to my logs, > 4-6 weeks?)
Try to access the vault after the session timed out
Expected Behavior
Ideally, Cryptomator can refresh the session itself
Alternatively, it should show a meaningful error AND allow to manually re-login to existing accounts (as you probably don't want to logout and remove corresponding vaults)
Actual Behavior
Unlock fails with generic error message (can't recall the exact text).
Furthermore, there is no obvious way to renew the session. Even in the main app under cloud services, the account doesn't show up as expired.
Workaround: No need to log out and in again on OneDrive. Instead, just add the same account a second time. The app is able to merge this. This way, you can keep the vaults.
The text was updated successfully, but these errors were encountered:
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.
Confusing error message fixed in 2.6.3. However, we're still not quite done yet, see #387. Even though this issue is not fully fixed, I'll close this in favor of #387.
Please agree to the following
Summary
When trying to unlock a vault with FaceID, I got an error message saying "unlock cancelled" when the app was really unable to renew the session with the cloud storage provider.
System Setup
Cloud Type
OneDrive
Steps to Reproduce
Expected Behavior
Actual Behavior
Unlock fails with generic error message (can't recall the exact text).
Furthermore, there is no obvious way to renew the session. Even in the main app under cloud services, the account doesn't show up as expired.
Reproducibility
Intermittent
Relevant Log Output
Anything else?
Workaround: No need to log out and in again on OneDrive. Instead, just add the same account a second time. The app is able to merge this. This way, you can keep the vaults.
The text was updated successfully, but these errors were encountered: