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# Developer Guidelines
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(Please talk to people on the mailing list before you change this page, see our section on [how to get in touch](https://github.com/ether/etherpad-lite#get-in-touch))
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## How to write a bug report
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* Please be polite, we all are humans and problems can occur.
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* Please add as much information as possible, for example
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* client os(s) and version(s)
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* browser(s) and version(s), is the problem reproduceable on different clients
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* special environments like firewalls or antivirus
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* host os and version
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* npm and nodejs version
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* Logfiles if available
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* steps to reproduce
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* what you expected to happen
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* what actually happened
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* Please format logfiles and code examples with markdown see github Markdown help below the issue textarea for more information.
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If you send logfiles, please set the loglevel switch DEBUG in your settings.json file:
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```
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/* The log level we are using, can be: DEBUG, INFO, WARN, ERROR */
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"loglevel": "DEBUG",
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```
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The logfile location is defined in startup script or the log is directly shown in the commandline after you have started etherpad.
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## Important note for pull requests
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**Pull requests should be issued against the develop branch**. We never pull directly into master.
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