No E-mails sent out

[AlexEKoren]

I have had Boarding working, but since the last updates (when iTunes Connect updated), users will sign up and it will show success, but the e-mail won't be sent to the user asking them to sign up or install TestFlight.

It adds them to the external testers, but no e-mail is sent out.

Any ideas?

Thanks!

[AlexEKoren]

Updating this issue with the fix that worked for me and a second issue based on this:

FIX: I added External Testers to my build and then when people used Boarding, they got the e-mail. Problem solved.

NEW ISSUE: If a user had been added to a previous build and then that build expired, if they signed up again to get access to the new build, their "e-mail was already in use" so I had to manually add them back in. I'd love to have a feature that would allow the user to sign up again which adds them to the most recent build.

@KrauseFx

[KrauseFx]

@AlexEKoren In theory, boarding could automatically add the group to the most recent build, however it should be part of your build process. When you upload a new binary to iTunes Connect, you can then distribute the binary to your testers, by adding the External Testers group to the newly uploaded build.

If you use fastlane, you can update your testflight call to look like this:

testflight(distribute_external: true,
                     changelog: "Automatically generated build by fastlane")

By setting the distribute_external flag, fastlane automatically adds the group to the build as soon as it's available.

If you upload builds manually, you'll have to manually promote a build to be used for external testing using iTunes Connect after uploading it 👍

[jfield44]

@AlexEKoren are you still having issues? Im running the latest Boarding with both internal and external testers active but new signups are not receiving emails.

[AlexEKoren]

Hey Jonathan,
I resolved the issue a few months ago, but I can't remember exactly how. It had to do with iTunes Connect and making sure that the correct testing group was associated with the Testflight app version I was currently testing. Have a look at that and if not, I'll double check.

[mpirri]

@jfield44 Let us know if you are still having difficulty distributing after @AlexEKoren 's advice, and we'd be happy to dig into your problem further! 🚀

[jfield44]

Thanks @AlexEKoren @mpirri , heres a screenshot of what happens when the user gets added, the email address shows but no status appears where it would normally say 'invited'. Its certainly strange behaviour as when I add them directly vs through fast lane I have the same issue.

[garethleonard]

Experiencing the same issue as @jfield44, except when I add a user manually the email gets sent just fine.