Connection failed: The server requested authentication method unknown to the client

[haykelbensalha]

Hello,

I have BBB prod server , so I installed bbb-usage in other server but I have this error :
root@bbb-stats:/var/www/html/bbb-usage# /usr/bin/php /var/www/html/bbb-usage/collect.php
PHP Warning: mysqli::__construct(): The server requested authentication method unknown to the client [caching_sha2_password] in /var/www/html/bbb-usage/collect.php on line 30
PHP Warning: mysqli::__construct(): (HY000/2054): The server requested authentication method unknown to the client in /var/www/html/bbb-usage/collect.php on line 30
Connection failed: The server requested authentication method unknown to the client
and i have this msg in web interface :
Connection failed: The server requested authentication method unknown to the client

any help ?

Thanks!