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@Valentin Mendoza and I looked into the issue together and here is the summary
Intially, on HOME APP we see 65 submissions for a client however hslynk has only 5 submissions. However, while we are on the session we started seeing correct number of submissions as expected. We need to check if this issue / inconsistency is due to any cache on HOME or if its an UI issue.
We tried to reproduce the actual issue with submitting responses but we didn't see any issue. @Valentin Mendoza will work with the case worker on next week to upload the responses again and provide us either with the time or pull me in the meeting, if the issue persists.
We see that the HOME page load times are significantly high. It takes minutes to load. We are not sure of the reasons but I was able to verify that responses from HSLynk API are faster enough. We need to work with HOME to figure out where the bottleneck is.
I will be happy to check things to check any bottlenecks on hslynk end, if HOME identifies any specific APIs to be slow or not performing well .
The text was updated successfully, but these errors were encountered:
Intially, on HOME APP we see 65 submissions for a client however hslynk has only 5 submissions
It's possible - all submissions (uploaded to hmis, not completed and yet not uploaded, not uploaded due to an error) are stored in mongo but only some of them can be actually uploaded to HSLYNK. What do you mean by while we are on the session we started seeing correct number of submissions as expected. Also there is no caching here.
for which site? we have different code deployed on different sites. Please head to the main page, the app version is displayed in the center section of the footer, i.e. for home.ctagroup.org its currently v1.5-373-gc7d8d375 (c7d8/feature/manual-matcher):
@Valentin Mendoza and I looked into the issue together and here is the summary
Intially, on HOME APP we see 65 submissions for a client however hslynk has only 5 submissions. However, while we are on the session we started seeing correct number of submissions as expected. We need to check if this issue / inconsistency is due to any cache on HOME or if its an UI issue.
We tried to reproduce the actual issue with submitting responses but we didn't see any issue. @Valentin Mendoza will work with the case worker on next week to upload the responses again and provide us either with the time or pull me in the meeting, if the issue persists.
We see that the HOME page load times are significantly high. It takes minutes to load. We are not sure of the reasons but I was able to verify that responses from HSLynk API are faster enough. We need to work with HOME to figure out where the bottleneck is.
I will be happy to check things to check any bottlenecks on hslynk end, if HOME identifies any specific APIs to be slow or not performing well .
The text was updated successfully, but these errors were encountered: