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add fw detection
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docs/.vitepress/theme/components/lab-access/LinuxJourney.vue

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@@ -469,13 +469,28 @@ onMounted(() => {
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</pre></div>
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</div>
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<br />
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<h3 id="test-firewall"><a href="#test-firewall" class="header-anchor">#</a> Detect firewall blocks</h3>
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<p>
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If you want to check whether your VPN connection is blocked by the firewall, install nmap using: <code>sudo apt install nmap</code> and then run:
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</p>
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<CopyTextField
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:model-value="`sudo nmap -sU -Pn --traceroute -p U:1194 129.241.176.121`"
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label=""
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prefix=""
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placeholder=""
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/>
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<div class="mt-2">
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If traceroute ends with <code>129.241.176.121</code> no blocking was detected. Although if tracing seems stuck send us a screenshot in service desk.
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</div>
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<v-alert
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border-color="info"
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border="start"
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border-color="info"
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class="mt-6"
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elevation="2"
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>
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<b>TIP</b>
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<hr class="mt-1 mb-2" />
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<template v-slot:title><b>TIP</b></template>
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If nothing works, please head over to our main <a href="/do-science/troubleshooting/connection/#vpn" target="_blank">troubleshooting section</a> for more information on how to troubleshoot connections.
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</v-alert>
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</v-card>

docs/.vitepress/theme/components/lab-access/MacJourney.vue

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@@ -489,14 +489,28 @@ onMounted(() => {
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<img alt="VPN config removal - step 2" src="/img/vpn/VPNconfigremove1.png" style="height: 250px;"/>
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</p>
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<br />
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<h3 id="test-firewall"><a href="#test-firewall" class="header-anchor">#</a> Detect firewall blocks</h3>
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<p>
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If you want to check whether your VPN connection is blocked by the firewall, install nmap using: <code>brew install nmap</code> and then run:
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</p>
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<CopyTextField
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:model-value="`sudo nmap -sU -Pn --traceroute -p U:1194 129.241.176.121`"
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label=""
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prefix=""
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placeholder=""
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/>
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<div class="mt-2">
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If traceroute ends with <code>129.241.176.121</code> no blocking was detected. Although if tracing seems stuck send us a screenshot in service desk.
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</div>
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<v-alert
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border="start"
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border-color="info"
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elevation="2"
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class="mt-6"
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>
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<b>TIP</b>
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<hr class="mt-1 mb-2" />
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<template v-slot:title><b>TIP</b></template>
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If nothing works, please head over to our main <a href="/do-science/troubleshooting/connection/#vpn" target="_blank">troubleshooting section</a> for more information on how to troubleshoot connections.
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</v-alert>
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</v-card-text>

docs/.vitepress/theme/components/lab-access/WindowsJourney.vue

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@@ -655,10 +655,25 @@ onMounted(() => {
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</ul>
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</div>
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<br />
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<h3 id="test-firewall"><a href="#test-firewall" class="header-anchor">#</a> Detect firewall blocks</h3>
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<p>
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If you want to check whether your VPN connection is blocked by the firewall, download and install [NMAP](https://nmap.org/download.html), and then run:
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</p>
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<CopyTextField
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:model-value="`nmap -sU -Pn --traceroute -p U:1194 129.241.176.121`"
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label=""
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prefix=""
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placeholder=""
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/>
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<div class="mt-2">
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If traceroute ends with <code>129.241.176.121</code> no blocking was detected. If tracing seems stuck send us a screenshot in service desk.
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</div>
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<v-alert
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border="start"
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border-color="info"
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class="mt-4"
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class="mt-6"
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elevation="2"
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>
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<template v-slot:title><b>TIP</b></template>

docs/do-science/troubleshooting/connection.md

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@@ -34,7 +34,7 @@ Some organizations and companies have local firewalls which prohibit your comput
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**Network requirements for HUNT Cloud**
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```
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```txt
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IP: 129.241.176.121
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Port: 1194
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Protocol: UDP
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You should reinstall your OpenVPN with administrative rights if you already installed OpenVPN and are getting errors below:
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```
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```txt
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ERROR: route addition failed using CreateIpForwardEntry: Ingen tilgang.
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ERROR: Windows route add command failed [adaptive]: returned error code 1
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ERROR: Some routes were not successfully added. The connection may not function correctly

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