Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

KalturaClient.Plugins.Core.KalturaReportGraph object at 0x00000 #7

Open
DMOanalytics opened this issue Feb 18, 2021 · 1 comment
Open

Comments

@DMOanalytics
Copy link

DMOanalytics commented Feb 18, 2021

Trying to use the report.getGraphs and getting output of only object IDs. Same goes for report.getTable.
Using python v3.6 and v2.7

Error:
KalturaClient.Plugins.Core.KalturaReportGraph object at 0x00000

Code:

report_type = KalturaReportType.USER_TOP_CONTENT
report_input_filter = KalturaReportInputFilter()
report_input_filter.fromDate = 1609481460
report_input_filter.toDate = 1613628660
dimension = ""
object_ids = ""
response_options = KalturaReportResponseOptions()

result = client.report.getGraphs(report_type, report_input_filter, dimension, object_ids, response_options)
print(result)
@kaltura-hooks
Copy link

Hi @DMOanalytics,

Thank for you reporting an issue and helping improve Kaltura!

To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):

  • Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions?
    please provide as much details as possible.
  • Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted?
    If self hosted, are you using the RPM or deb install?
  • Packages installed.
    When using RPM, paste the output for:
	# rpm -qa \"kaltura*\"
For deb based systems:
	# dpkg -l \"kaltura-*\"
  • If running a self hosted ENV - provide the MySQL server version used
  • If running a self hosted ENV - is this a single all in 1 server or a cluster?
  • If running a self hosted ENV, while making the problematic request, run:
	# tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color \"ERR:\|PHP\|trace\|CRIT\|\[error\]\"

and paste the output.

  • When relevant, provide any screenshots or screen recordings showing the issue you're experiencing.

For general troubleshooting see:
https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help

If you only have a general question rather than a bug report, please close this issue and post at:
http://forum.kaltura.org

Thank you in advance,

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Development

No branches or pull requests

2 participants