+
+ Do I need a bank account to become a merchant?
+
+ No — you can accept Bitcoin and Lightning payments without a bank account. For cashout to a local bank account (JMD), you'll need to complete Merchant tier verification inside the app.
+
+
+
+ How do I upgrade my account tier?
+
+ Open the Flash app and go to Settings → Account. From there you can complete phone verification (Personal), identity verification (Pro), or business & banking details (Merchant). All done in-app — no web form needed.
+
+
+
+ Are there transaction fees?
+
+ Flash charges 0% on Lightning payments between Flash users. Small network fees may apply for on-chain Bitcoin transactions. Full fee schedule at getflash.io.
+
+
+
+ How does my business appear on the merchant map?
+
+ Once you've completed verification, your business is listed on getflash.io/map and on the global BTCMap network (12,000+ merchants worldwide). Customers can find you and know you accept Flash.
+
+
+
+ What countries is Flash available in?
+
+ Flash is focused on the Caribbean, with primary support in Jamaica, El Salvador, and surrounding regions. Check getflash.io for the latest availability.
+
+
+
+ I need help with my existing application. Who do I contact?
+
+
+ Do I need a bank account to become a merchant?
+
+ No — you can accept Bitcoin and Lightning payments without a bank account. For cashout to a local bank account (JMD), you'll need to complete Merchant tier verification inside the app.
+
+
+
+ How do I upgrade my account tier?
+
+ Open the Flash app and go to Settings → Account. From there you can complete phone verification (Personal), identity verification (Pro), or business & banking details (Merchant). All done in-app — no web form needed.
+
+
+
+ Are there transaction fees?
+
+ Flash charges 0% on Lightning payments between Flash users. Small network fees may apply for on-chain Bitcoin transactions. Full fee schedule at getflash.io.
+
+
+
+ How does my business appear on the merchant map?
+
+ Once you've completed verification, your business is listed on getflash.io/map and on the global BTCMap network (12,000+ merchants worldwide). Customers can find you and know you accept Flash.
+
+
+
+ What countries is Flash available in?
+
+ Flash is focused on the Caribbean, with primary support in Jamaica, El Salvador, and surrounding regions. Check getflash.io for the latest availability.
+
+
+
+ I need help with my existing application. Who do I contact?
+