eQSL - Username and password issues.

[tgreaves]

Hi,

I have set-up eQSL so that my Account details (Username and Password) match. This is straightforward as I only have one eQSL account, which is my callsign (M7TGZ).

I've verified that the username and password are correct by logging out of eQSL and in again.

However, attempts to sync with Cloudlog always return:

No such Username/Password found This could mean the wrong callsign or the wrong password, or the user does not exist.

I've confirmed that my station QTH (I just have one Logbook) matches the QTH Nickname on eQSL as well.

What are my next steps in debugging this?

Thanks!

[magicbug]

Enable full debugging similar to what was suggested to you for LoTW issues from within /application/config.php then check the log files outputted in /application/logs but sounds like you have some server configuration issues.

[tgreaves]

Here's the full log output (level 4) when clicking 'Upload QSOs' on index.php/eqsl/export

INFO - 2022-04-10 18:08:14 --> Config Class Initialized
INFO - 2022-04-10 18:08:14 --> Hooks Class Initialized
DEBUG - 2022-04-10 18:08:14 --> UTF-8 Support Enabled
INFO - 2022-04-10 18:08:14 --> Utf8 Class Initialized
INFO - 2022-04-10 18:08:14 --> URI Class Initialized
INFO - 2022-04-10 18:08:14 --> Router Class Initialized
INFO - 2022-04-10 18:08:14 --> Output Class Initialized
INFO - 2022-04-10 18:08:14 --> Security Class Initialized
DEBUG - 2022-04-10 18:08:14 --> Global POST, GET and COOKIE data sanitized
INFO - 2022-04-10 18:08:14 --> Input Class Initialized
INFO - 2022-04-10 18:08:14 --> Language Class Initialized
INFO - 2022-04-10 18:08:14 --> Loader Class Initialized
DEBUG - 2022-04-10 18:08:14 --> Config file loaded: /var/www/html/application/config/cloudlog.php
DEBUG - 2022-04-10 18:08:14 --> Config file loaded: /var/www/html/application/config/bands.php
DEBUG - 2022-04-10 18:08:14 --> Config file loaded: /var/www/html/application/config/lotw.php
INFO - 2022-04-10 18:08:14 --> Helper loaded: url_helper
INFO - 2022-04-10 18:08:14 --> Helper loaded: security_helper
INFO - 2022-04-10 18:08:14 --> Language file loaded: language/english/general_words_lang.php
INFO - 2022-04-10 18:08:14 --> Database Driver Class Initialized
INFO - 2022-04-10 18:08:14 --> Session: Class initialized using 'files' driver.
DEBUG - 2022-04-10 18:08:14 --> cURL Class Initialized
INFO - 2022-04-10 18:08:14 --> Migrations Class Initialized
INFO - 2022-04-10 18:08:14 --> Language file loaded: language/english/migration_lang.php
INFO - 2022-04-10 18:08:14 --> Database Forge Class Initialized
INFO - 2022-04-10 18:08:14 --> Model Class Initialized
INFO - 2022-04-10 18:08:14 --> Controller Class Initialized
INFO - 2022-04-10 18:08:14 --> Helper loaded: form_helper
INFO - 2022-04-10 18:08:14 --> Model Class Initialized
INFO - 2022-04-10 18:08:14 --> Model Class Initialized
INFO - 2022-04-10 18:08:14 --> Model Class Initialized
INFO - 2022-04-10 18:08:15 --> Config Class Initialized
INFO - 2022-04-10 18:08:15 --> Hooks Class Initialized
DEBUG - 2022-04-10 18:08:15 --> UTF-8 Support Enabled
INFO - 2022-04-10 18:08:15 --> Utf8 Class Initialized
INFO - 2022-04-10 18:08:15 --> URI Class Initialized
INFO - 2022-04-10 18:08:15 --> Router Class Initialized
INFO - 2022-04-10 18:08:15 --> Output Class Initialized
INFO - 2022-04-10 18:08:15 --> Security Class Initialized
DEBUG - 2022-04-10 18:08:15 --> Global POST, GET and COOKIE data sanitized
INFO - 2022-04-10 18:08:15 --> Input Class Initialized
INFO - 2022-04-10 18:08:15 --> Language Class Initialized
INFO - 2022-04-10 18:08:15 --> Loader Class Initialized
DEBUG - 2022-04-10 18:08:15 --> Config file loaded: /var/www/html/application/config/cloudlog.php
DEBUG - 2022-04-10 18:08:15 --> Config file loaded: /var/www/html/application/config/bands.php
DEBUG - 2022-04-10 18:08:15 --> Config file loaded: /var/www/html/application/config/lotw.php
INFO - 2022-04-10 18:08:15 --> Helper loaded: url_helper
INFO - 2022-04-10 18:08:15 --> Helper loaded: security_helper
INFO - 2022-04-10 18:08:15 --> Language file loaded: language/english/general_words_lang.php
INFO - 2022-04-10 18:08:15 --> Database Driver Class Initialized
INFO - 2022-04-10 18:08:15 --> Session: Class initialized using 'files' driver.
DEBUG - 2022-04-10 18:08:15 --> cURL Class Initialized
INFO - 2022-04-10 18:08:15 --> Migrations Class Initialized
INFO - 2022-04-10 18:08:15 --> Language file loaded: language/english/migration_lang.php
INFO - 2022-04-10 18:08:15 --> Database Forge Class Initialized
INFO - 2022-04-10 18:08:15 --> Model Class Initialized
INFO - 2022-04-10 18:08:15 --> Controller Class Initialized
INFO - 2022-04-10 18:08:15 --> Helper loaded: form_helper
INFO - 2022-04-10 18:08:15 --> Model Class Initialized
INFO - 2022-04-10 18:08:15 --> Model Class Initialized
INFO - 2022-04-10 18:08:15 --> Model Class Initialized
INFO - 2022-04-10 18:08:15 --> File loaded: /var/www/html/application/views/interface_assets/header.php
INFO - 2022-04-10 18:08:15 --> File loaded: /var/www/html/application/views/layout/messages.php
INFO - 2022-04-10 18:08:15 --> File loaded: /var/www/html/application/views/eqsl/export.php
INFO - 2022-04-10 18:08:15 --> File loaded: /var/www/html/application/views/interface_assets/footer.php
INFO - 2022-04-10 18:08:15 --> Final output sent to browser
DEBUG - 2022-04-10 18:08:15 --> Total execution time: 0.1199

If there's anything else which will help track this down, then please let me know.

[tgreaves]

OK, I got this to work.

I added some extra logging to CloudLog to track what was being constructed in the URL, and some Googling revealed that there can be problems with their API with passwords over a certain size.

I reduced the size of my eQSL password, and the API is now functioning again from their side. Bit dodgy, tbh, but not CloudLog's fault.

Thanks for pointing me in the right direction!