diff --git a/source/_images/learners/Notification_daily_email_screenshot_learner.png b/source/_images/learners/Notification_daily_email_screenshot_learner.png new file mode 100644 index 000000000..455c5bc99 Binary files /dev/null and b/source/_images/learners/Notification_daily_email_screenshot_learner.png differ diff --git a/source/_images/learners/Notification_tray_forum_notifications_learner.png b/source/_images/learners/Notification_tray_forum_notifications_learner.png new file mode 100644 index 000000000..13815d4ee Binary files /dev/null and b/source/_images/learners/Notification_tray_forum_notifications_learner.png differ diff --git a/source/_images/learners/Notifications_tray_grading_screenshot_learner.png b/source/_images/learners/Notifications_tray_grading_screenshot_learner.png new file mode 100644 index 000000000..ec1d2df70 Binary files /dev/null and b/source/_images/learners/Notifications_tray_grading_screenshot_learner.png differ diff --git a/source/_images/learners/Notifications_tray_screenshot.png b/source/_images/learners/Notifications_tray_screenshot.png new file mode 100644 index 000000000..5bea22ac6 Binary files /dev/null and b/source/_images/learners/Notifications_tray_screenshot.png differ diff --git a/source/_images/learners/Notifications_tray_updates_screenshot.png b/source/_images/learners/Notifications_tray_updates_screenshot.png new file mode 100644 index 000000000..486eb7565 Binary files /dev/null and b/source/_images/learners/Notifications_tray_updates_screenshot.png differ diff --git a/source/_images/learners/Preference_center_learner.png b/source/_images/learners/Preference_center_learner.png new file mode 100644 index 000000000..f905ab013 Binary files /dev/null and b/source/_images/learners/Preference_center_learner.png differ diff --git a/source/learners/sfd_notifications/index.rst b/source/learners/sfd_notifications/index.rst index deca693ea..894e4ec7c 100644 --- a/source/learners/sfd_notifications/index.rst +++ b/source/learners/sfd_notifications/index.rst @@ -2,121 +2,152 @@ Notifications & Preferences ########################### -Notifications help you stay updated on important activity in your courses. -You can receive notifications via the notification tray in real time, or through -email summaries delivered periodically. +Notifications keep you informed about activity in your courses. -.. _Notification Tray: +.. _notification-types: -Notification Tray -################# +Notification Types +================== -You can access the notification tray by clicking the bell icon at the top right of your -screen. Notifications are sorted into tabs by course activities, such as “Discussions”, -“Grading”, “Updates” etc. Clicking a notification will open the relevant content in a -new tab. Notifications older than three months will be automatically removed to minimize -clutter in your tray. +Discussion Notifications +------------------------ +#. Activity notifications: New responses or comments on your posts and on posts you follow, and endorsements **of** your responses and of responses on your posts. +#. New discussion posts: When a new discussion post is created. +#. New question posts: When a new question post is created. +#. New posts from instructors: When the instructor creates a post and chooses to notify learners. -.. image:: /_images/learners/bell_and_tray.png - :width: 700 - :height: 300 - :align: center - :alt: Bell icon at the top right corner opens the notification tray. +.. image:: /_images/learners/Notification_tray_forum_notifications_learner.png + :width: 400 + :align: center + :alt: Clicking the bell on the top right opens the notifications tray. -.. _Email Summaries: +Updates +------- -Email Summaries -############### +#. Course updates: When the instructor creates a new course update. -By default, you will receive a daily email summarizing notifications from -the past 24 hours. You can adjust the email frequency to daily or weekly -for each activity type in your notification preferences. +.. image:: /_images/learners/Notifications_tray_updates_screenshot.png + :width: 400 + :align: center + :alt: Screenshot of a course update notification in the tray. -You will receive a daily email summary at 10 PM UTC and a weekly email -summary every Saturday at 10 PM UTC (if selected in preferences). +Grading +------- -.. _Customizing Notification Preferences: +#. ORA grade received: When your submission for an open response assessment (ORA) receives a grade. -Customizing Notification Preferences -#################################### +.. image:: /_images/learners/Notifications_tray_grading_screenshot_learner.png + :width: 400 + :align: center + :alt: Screenshot of grading notifications in the tray. -You can manage your notification preferences for each course and activity type. -To access these settings: +.. _delivery-channels: -#. Click the gear icon in the notification tray. +Delivery Channels +================= -#. Alternatively, go to “Account Settings” and select “Notification Preferences.” +Tray +---- -.. image:: /_images/learners/gear_icon.png - :width: 550 - :height: 250 - :align: center - :alt: Click on gear icon on top of notification tray to navigate to preferences center. +- The notification tray is intended to keep users informed while they are on the web platform. +- A bell icon in the top-right corner displays the count of unread notifications. +- When clicked, it opens a tray that organizes notifications into tabs based on platform area (Discussions, Grading, Updates). +- Each notification includes the relevant course name, an indicator showing it is unread, and a timestamp of when it was generated. +- A gear icon in the tray’s top-right corner links to the preferences center, where users can adjust notification settings. -Notification Types -################## +.. image:: /_images/learners/Notifications_tray_screenshot.png + :width: 700 + :align: center + :alt: Clicking the bell on the top right opens the notifications tray. -Discussions Notifications -************************* +Email Notifications +------------------- -For discussion-related notifications, you can manage the following settings: +- Notification emails keep users informed even when they are away from the platform. +- Users can choose to get notified immediately or receive a daily or weekly summary of notifications. -#. **Activity Notifications:** Notifications for new responses or comments on your posts, posts you're - following, and when a moderator endorses your response or a response on your post. + - **Immediately:** Receive the email notification as soon as the activity happens. + - **Daily:** Receive a summary of notifications from the past 24 hours, every day at 22:00 UTC. + - **Weekly:** Receive a summary of notifications from the past 7 days, every Saturday at 22:00 UTC. -#. **New Discussion Posts:** Notification for when a new discussion post is created. +- Emails include a one-click unsubscribe option to turn off email notifications for all activity types. -#. **New Question Posts:** Notification for when a new question post is created. +.. image:: /_images/learners/Notification_daily_email_screenshot_learner.png + :width: 400 + :align: center + :alt: Screenshot of an email with the daily summary of notifications. -#. **Reported Content:** Notification for when content is reported. This is only visible to users with - a moderator role. +.. _managing-preferences: -Course Updates -************** +Managing Preferences +==================== -#. **Course Updates:** Notification for when the instructor creates a new course update. +The preferences center allows users to control which notifications they receive, how often, and through which channel. Users can get to the preferences page via: -Grading -******* +- The **Notifications** tab on the **Account Settings** page. +- The gear icon in the top-right corner of the notification tray. +- The **Notification Settings** link in email. + +For each preference: + +- Users can toggle tray and email preferences ON or OFF. +- Users can set the cadence for email notifications: Immediately, Daily, or Weekly. + +.. image:: /_images/learners/Preference_center_learner.png + :width: 700 + :align: center + :alt: Screenshot of the preferences center on Account Settings. -#. **ORA Grade Received:** Notification for when your Open Response Assessment (ORA) - submission receives the final grade. +Default Settings +---------------- -#. **ORA New Submissions:** Notification for when a new Open Response Assessment submission - has been made that requires instructor grading. This is only visible to users with admin - and staff roles. +- High-value notifications have tray and email ON by default. -Default Preferences -################### + - “New posts from instructors” and “Course updates” are exceptions where email is OFF by default to prevent high email volume/cost for courses with large enrollments. -The table below summarizes the default settings for both tray and email notifications: +- High-volume notifications (e.g., new discussion posts) are OFF by default to prevent clutter. +- The default email cadence is set to **Daily** for all preferences where email is ON by default. + +The table below shows defaults for each notification type. .. list-table:: - :widths: 25 25 25 + :widths: 25 25 25 25 + :align: center :header-rows: 1 * - Preference - Default Tray Preference - Default Email Preference - * - Activity Notifications + - Visibility + * - Activity notifications - ON - ON / Daily - * - New Discussion Posts + - All + * - New discussion posts - OFF - OFF - * - New Question Posts + - All + * - New question qosts - OFF - OFF - * - Reported Content + - All + * - New posts from instructors - ON - - ON / Daily + - ON + - All * - Course updates - ON - OFF - * - ORA grade received + - All + * - Essay assignment grade received - ON - ON / Daily - * - ORA new submissions - - OFF - - OFF \ No newline at end of file + - All + +.. _notifications-expiry: + +Notifications Expiry +==================== + +Every day, notifications older than 60 days are deleted from the database. \ No newline at end of file