<Net::OpenTimeout: execution expired> mailer Error

[venkateshsys]

here I am getting this error while sending an email.
{"level":"ERROR","time":"2020-12-18 05:30:49 +0000","message":"#<Net::OpenTimeout: execution expired>"}

how to solve this?

[chumaknadya]

Hello @venkateshsys
Can you specify barong version?

[venkateshsys]

version is 2.3

[venkateshsys]

I have previously tried on Ubuntu-based Hetzner server, on this server, the email functionality is working fine. Now I have updated it to AWS machine (Ubuntu). The problem exists on this AWS machine. I don't know why this happens

[chumaknadya]

Barong version in 2.3 doesn't support mailer from barong
In 2.3 you can use postmaster component
@venkateshsys

[venkateshsys]

Sorry, my bad it's 2.4.0

[chumaknadya]

Do you this log every time when mailer tries to send a message?

If yes, can you enable env DEBUG_MODE: true, and send full message error with backtrace
@venkateshsys

[venkateshsys]

where can I have to add this? @chumaknadya

[chumaknadya]

In barong mailer @venkateshsys