From 6084d323baa549ca9a56484561897669de261a53 Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 11:52:17 +0200 Subject: [PATCH 01/15] Update guide.fr-fr.md --- .../guide.fr-fr.md | 49 +++++++++++-------- 1 file changed, 29 insertions(+), 20 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md index ff5a2962895..890bd8a7648 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md @@ -1,47 +1,53 @@ --- -title: Politique de réversibilité d'un hébergement Web -updated: 2021-05-05 +title: Politique de réversibilité du produit Managed Web Hosting +updated: 2025-08-20 --- ## Objectif -Ce document est la politique de réversibilité appliquée sur un **hébergement Web** avec un [nom de domaine](/links/web/domains). +Ce document est la politique de réversibilité du produit Managed Web Hosting couvrant l’offre commerciale d’OVHcloud Hébergement Web. + +Cette politique vise à mettre en œuvre les principes généraux de réversibilité et notre conformité avec le Code de conduite SWIPO IaaS pour les fournisseurs de cloud. -Cette politique vise à mettre en oeuvre les principes de réversibilité mondiale et les prérequis du [Code de conduite IaaS de l'OMPI pour les fournisseurs de Cloud](https://swipo.eu/download-section/copyrighted-downloads/). ## Liste des fonctionnalités -Les fonctionnalités des hébergements web OVHcloud sont divisées en trois catégories: +Les fonctionnalités du produit sont réparties en trois catégories : -- Les [fonctionnalités principales](#fonctionnalites-principales) pour lesquelles nous garantissons la capacité de migrer. -- L'[implémentation OVHcloud](#implementation-ovhcloud), dont la migration nécessitera des adaptations à un nouvel environnement. -- Les [fonctionnalités spécifiques](#fonctionnalites-specifiques), dont la migration en tant que telle est impossible à garantir car elle est liée à l'environnement OVHcloud ou à des développements spécifiques. +1. Les **fonctionnalités principales** pour lesquelles nous garantissons la capacité de migration. +2. Les **implémentation OVHcloud** qui nécessitent une adaptation à un nouvel environnement de migration. +3. Les **fonctionnalités spécifiques** qui ne peuvent pas être garanties pour la migration car elles sont liées à l'environnement OVHcloud ou impliquent des développements personnalisés. -### Fonctionnalités principales +### 1. Fonctionnalités principales -|Fonction|Description|Formats disponibles|Modèle de migration|Documentation disponible| -|----|-----|---|-----|-----| +| **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | +| --- | --- | --- | --- | --- | +| --- | --- | --- | **Entrante** :
**Sortante** : | --- | +| --- | --- | --- | **Entrante** :
**Sortante** : | --- | |Enregistrer et gérer les noms de domaine|Réservation et enregistrement d'un nom de domaine avec bureau d'enregistrement.

Paramètre DNS d'un nom de domaine.|N/A|**Migration entrante**: Transférez la demande du bureau d'enregistrement d'origine, puis gérez-la via votre [espace client OVHcloud](/links/manager)

**Migration sortante**: Demande de transfert entièrement gérée dans votre [espace client OVHcloud](/links/manager).|**Migration entrante**: [Transfert d'un nom de domaine vers OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transfert d'un nom de domaine .co.uk vers OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Migration sortante**: [Transfert d'un nom de domaine vers un autre bureau d'enregistrement](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transfert sortant d’un nom de domaine .co.uk](/pages/web_cloud/domains/transfer_outgoing_couk)| |Hébergement Web - Serveurs HTTP|Mise à disposition d'un serveur Web front-end et d'un environnement d'exécution|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Migration entrante**: Commandez un nouvel hébergement OVHcloud.

**Migration sortante**: Commandez un nouvel hébergement Web auprès d'un nouvel hébergeur. Répliquez la configuration de l'environnement d'exécution à partir de votre espace client ou du fichier .ovhconfig.|**Migration entrante**:
[Débuter avec votre l'hébergement Web - Définir votre projet](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#etape-1-delimiter-votre-projet)

[Débuter avec votre Cloud Web - Définir votre projet](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#etape-1-delimiter-votre-projet)
[Configuration du fichier .ovhconfig sur votre hébergement Web](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Migration sortante**: [Configuration du fichier .ovhconfig sur votre hébergement Web](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Modifier la version de PHP à partir de votre espace client](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Remarque: ces documents vous permettent de récupérer des informations pertinentes sur le fichier .ovhconfig et la version PHP.| |Hébergement Web - Serveurs de fichiers (FTP).|Mise à disposition d'un serveur de fichiers pour héberger les fichiers composants du site Web (pages, scripts, ressources...)|**Tout type de format** - les clients peuvent téléverser n'importe quel fichier sur le serveur.|**Migration entrante**: Connexion FTP au serveur de fichiers et importation.

**Migration sortante**: Connexion FTP et récupération de fichiers.|**Migration entrante**: [Migration de votre site Web vers OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Migration sortante**: [Exporter un site Web - récupérer des fichiers de votre espace de stockage FTP](/pages/web_cloud/web_hosting/exporter-son-site-web#etape-1-recuperation-des-fichiers-de-votre-espace-de-stockage-ftp)| |Hébergement Web: bases de données|Bases de données pouvant être connectées au site Web|**Offres SQL partagées**:

**MySQL** 5.6
**Offres SQL privées**:

**MySQL** 5.6 / 5.7
**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Migration entrante**: Créez une base de données, puis importez les données selon l'une des méthodes disponibles (restauration de sauvegarde, interface phpMyAdmin, script, connexion SSH)

**Migration sortante**: Exporter les données par l'une des méthodes disponibles (exportation de sauvegarde, interface phpMyAdmin, script, connexion SSH)|**Migration entrante**: [Importation d'une sauvegarde dans une base de données sur votre hébergement Web](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[SQL privé - Importation d'une base de données](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importation-dune-base-de-donnees-facultatif)

**Migration sortante**: [Récupération de la sauvegarde de la base de données sur votre hébergement Web](/pages/web_cloud/web_hosting/sql_database_export)| -### Implémentation OVHcloud +### 2. Implémentations OVHcloud -|Fonction|Description|Formats disponibles|Modèle de migration|Documentation disponible| -|---|---|---|---|---| +| **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | +| --- | --- | --- | --- | --- | +| --- | --- | --- | **Entrante** :
**Sortante** : | --- | +| --- | --- | --- | **Entrante** :
**Sortante** : | --- | |Modules en un clic|Installation automatisée de CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Migration entrante**: Non applicable

**Migration sortante**: Une fois le module en un clic installé, suivez la procédure de migration standard du site Web (y compris la migration de la base de données)|**Migration sortante**: Voir "Hébergement Web" ci-dessus.| |Sauvegardes automatiques|Sauvegardes automatisées des sites Web et des bases de données|N/A, restaurez une sauvegarde pour exporter son contenu|**Migration entrante**: Les sauvegardes sont automatiquement activées.

**Migration sortante**: Activez un plan de sauvegarde avec le nouvel hébergeur après la migration du site.

Il n'est pas possible d'exporter une sauvegarde en tant que telle : les sauvegardes sont internes et ne sont pas présentées comme un fichier ou une archive. Pour importer le contenu d'un serveur de fichiers (FTP) et d'une base de données, **restaurez la sauvegarde, puis exportez le site Web** comme indiqué ci-dessus.|**Migration entrante**: Voir « Hébergement Web » ci-dessus.

**Migration sortante**: Voir « Hébergement Web » ci-dessus.| |Journalisation|Conservation et consultation des logs du site Web. Analyse et représentation graphique de ces logs avec l'application Urchin WebAnalytics.|Texte brut avec un format de logs Apache standard|**Migration entrante**: Non applicable - les logs de l'infrastructure précédente ne sont pas pertinents pour un autre.

**Migration sortante**: Téléchargez les fichiers de logs à partir de votre [esapce client OVHcloud](/links/manager)|**Migration entrante**: N/A

**Migration sortante**: [Exportation d'un site Web - récupération des logs](/pages/web_cloud/web_hosting/exporter-son-site-web#etape-3-recuperer-les-logs-de-votre-hebergement-ovhcloud)| |Planification des tâches |Exécution de tâches automatisées périodiques (cron)|N/A|**Migration entrante**: Les scripts ne sont pas importés tels quels. Récupérez les anciens scripts ou leur structure et réimplémentez-les sur l'hébergement OVHcloud via votre [espace client OVHcloud](/links/manager).

**Migration sortante**: Les scripts ne sont pas exportés tels quels. Récupérez la structure des scripts dans votre [espace client OVHcloud](/links/manager) et réimplémentez-les dans l'environnement cible.|**Migration entrante et sortante**: [Utilisation de tâches automatisées sur un hébergement Web](/pages/web_cloud/web_hosting/cron_tasks)| -### Fonctionnalités spécifiques +### 3. Fonctionnalités spécifiques -|Fonction|Description|Formats disponibles|Modèle de migration|Documentation disponible| -|---|-----|---|-----|---| +| **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | +| --- | --- | --- | --- | --- | +| --- | --- | --- | **Entrante** :
**Sortante** : | --- | +| --- | --- | --- | **Entrante** :
**Sortante** : | --- | |Pare-feu applicatif|Module serveur HTTP pour le filtrage du contenu Web entrant et sortant|N/A|**Migration entrante**: Activation du pare-feu à partir de votre [espace client OVHcloud](/links/manager).

**Migration sortante**: Commandez et configurez un pare-feu avec le nouvel hébergeur|**Migration entrante**: [Activation du pare-feu applicatif](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Migration sortante**: N/A| -|Anti-DDoS|L'anti-DDoS est un ensemble d'équipements et de moyens mis en place pour absorber les attaques par déni de service. Il comprend une analyse du trafic, « l’aspiration » vers un réseau spécialisé et la mitigation, assurée par la technologie VAC développée par OVHcloud.|N/A|**Migration entrante**: Le système anti-DDoS est un composant de notre infrastructure, activé par défaut. Aucune action n'est requise.

**Migration sortante**: Commandez et configurez un anti-DDoS avec le nouveau fournisseur.|[Protection anti-DDoS OVHcloud](/links/security/antiddos)

**Migration sortante**: N/A| -|Load Balancing|Les Load Balancers sont des périphériques réseau qui distribuent les demandes entre les services et les datacenters pour s'assurer qu'il n'y a pas de surcharge.|N/A|**Migration entrante**: Commande et activation via l'[espace client OVHcloud](/links/manager).

**Migration sortante**: Commandez et configurez un équilibrage de charge avec le nouveau fournisseur.|**Migration entrante**: [Load Balancer OVHcloud](/links/network/load-balancer)

**Migration sortante**: N/A| +| Anti-DDoS | L’anti-DDoS est un ensemble d’outils et de mécanismes conçus pour absorber les attaques par déni de service. Il comprend l'analyse du trafic, le « nettoyage » via un réseau spécialisé et la mitigation grâce à la technologie VAC développée par OVHcloud. | N/A | **Entrant** : le système anti-DDoS fait partie de notre infrastructure et est activé par défaut. Aucune action n'est requise.
**Sortant** : commande et configuration un anti-DDoS chez le nouveau fournisseur. | [OVHcloud DDoS Protection](/links/security/antiddos) | ### Liste des architectures @@ -49,7 +55,10 @@ Tous les composants d'un produit Web OVHcloud sont accessibles via votre [espace ### Services Partenaires -Les partenaires OVHcloud sont répertoriés avec le mot clé "Cloud Migration" dans le [répertoire dédié](/links/partner). +Les partenaires OVHcloud concernés figurent dans l'annuaire des [partenaires OVHcloud](/links/partner) sous les mots-clés « **Data center expansion and Migration** ». + +OVHcloud dispose également d’un service dédié : [OVHcloud Professional Services](/links/professional-services). + ### Coût et frais From 5289a2c83cfabdded23aa5e3e03c9bc0c3a23055 Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 11:57:42 +0200 Subject: [PATCH 02/15] Update guide.en-gb.md --- .../guide.en-gb.md | 51 +++++++++++-------- 1 file changed, 29 insertions(+), 22 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md index 625fa65d9c3..7dde8ea1d57 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md @@ -1,55 +1,62 @@ --- -title: Web Hosting Reversibility Policy -updated: 2021-05-05 +title: Reversibility Policy for the Managed Web Hosting product +updated: 2025-08-20 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| + +## 1. Core features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| --- | --- | --- | **Inbound** :
**Oubound** : | []() | +| --- | --- | --- | **Inbound** :
**Oubound** : | []() | |Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| |Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| |Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| |Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| --- | --- | --- | **Inbound** :
**Oubound** : | []() | +| --- | --- | --- | **Inbound** :
**Oubound** : | []() | |1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| |Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| |Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| |Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| -### Specific functionalities +## 3. Specific features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | |Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | -### Architecture listing +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees From ef02c9ea5e594cf351fb98cfecaabfbabc5cda0a Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 12:16:28 +0200 Subject: [PATCH 03/15] Update guide.fr-fr.md --- .../04-web-hosting-reversibility-policy/guide.fr-fr.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md index 890bd8a7648..887a797dcda 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md @@ -22,9 +22,9 @@ Les fonctionnalités du produit sont réparties en trois catégories : | **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | | --- | --- | --- | --- | --- | +| Package hébergement web standard | Utilisation de composants open source standards : Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Entrante** : copie des fichiers applicatifs, import des bases de données via dump SQL
**Sortante** : export des fichiers de données client/dumps de base de données, réutilisables sur tout environnement compatible | [Comment créer un serveur webb Debian ou Ubuntu](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import et export de fichiers applicatifs | Transfert des fichiers web (PHP, HTML, assets) via FTP/SFTP et rsync pour les offres pro et performance | Tous formats de fichiers | **Entrante** : chargement direct des fichiers
**Sortante** : export direct des fichiers pour migration vers tout autre hébergeur | [Exporter son site web](/pages/web_cloud/web_hosting/exporter-son-site-web) | | --- | --- | --- | **Entrante** :
**Sortante** : | --- | -| --- | --- | --- | **Entrante** :
**Sortante** : | --- | -|Enregistrer et gérer les noms de domaine|Réservation et enregistrement d'un nom de domaine avec bureau d'enregistrement.

Paramètre DNS d'un nom de domaine.|N/A|**Migration entrante**: Transférez la demande du bureau d'enregistrement d'origine, puis gérez-la via votre [espace client OVHcloud](/links/manager)

**Migration sortante**: Demande de transfert entièrement gérée dans votre [espace client OVHcloud](/links/manager).|**Migration entrante**: [Transfert d'un nom de domaine vers OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transfert d'un nom de domaine .co.uk vers OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Migration sortante**: [Transfert d'un nom de domaine vers un autre bureau d'enregistrement](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transfert sortant d’un nom de domaine .co.uk](/pages/web_cloud/domains/transfer_outgoing_couk)| |Hébergement Web - Serveurs HTTP|Mise à disposition d'un serveur Web front-end et d'un environnement d'exécution|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Migration entrante**: Commandez un nouvel hébergement OVHcloud.

**Migration sortante**: Commandez un nouvel hébergement Web auprès d'un nouvel hébergeur. Répliquez la configuration de l'environnement d'exécution à partir de votre espace client ou du fichier .ovhconfig.|**Migration entrante**:
[Débuter avec votre l'hébergement Web - Définir votre projet](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#etape-1-delimiter-votre-projet)

[Débuter avec votre Cloud Web - Définir votre projet](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#etape-1-delimiter-votre-projet)
[Configuration du fichier .ovhconfig sur votre hébergement Web](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Migration sortante**: [Configuration du fichier .ovhconfig sur votre hébergement Web](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Modifier la version de PHP à partir de votre espace client](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Remarque: ces documents vous permettent de récupérer des informations pertinentes sur le fichier .ovhconfig et la version PHP.| |Hébergement Web - Serveurs de fichiers (FTP).|Mise à disposition d'un serveur de fichiers pour héberger les fichiers composants du site Web (pages, scripts, ressources...)|**Tout type de format** - les clients peuvent téléverser n'importe quel fichier sur le serveur.|**Migration entrante**: Connexion FTP au serveur de fichiers et importation.

**Migration sortante**: Connexion FTP et récupération de fichiers.|**Migration entrante**: [Migration de votre site Web vers OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Migration sortante**: [Exporter un site Web - récupérer des fichiers de votre espace de stockage FTP](/pages/web_cloud/web_hosting/exporter-son-site-web#etape-1-recuperation-des-fichiers-de-votre-espace-de-stockage-ftp)| |Hébergement Web: bases de données|Bases de données pouvant être connectées au site Web|**Offres SQL partagées**:

**MySQL** 5.6
**Offres SQL privées**:

**MySQL** 5.6 / 5.7
**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Migration entrante**: Créez une base de données, puis importez les données selon l'une des méthodes disponibles (restauration de sauvegarde, interface phpMyAdmin, script, connexion SSH)

**Migration sortante**: Exporter les données par l'une des méthodes disponibles (exportation de sauvegarde, interface phpMyAdmin, script, connexion SSH)|**Migration entrante**: [Importation d'une sauvegarde dans une base de données sur votre hébergement Web](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[SQL privé - Importation d'une base de données](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importation-dune-base-de-donnees-facultatif)

**Migration sortante**: [Récupération de la sauvegarde de la base de données sur votre hébergement Web](/pages/web_cloud/web_hosting/sql_database_export)| From d8aef1c133ee3ebd9b30742d4672c23fd22575c8 Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 12:21:30 +0200 Subject: [PATCH 04/15] Update guide.en-gb.md --- .../04-web-hosting-reversibility-policy/guide.en-gb.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md index 7dde8ea1d57..97cc3924c40 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md @@ -23,9 +23,9 @@ Features of the product line fall into three categories: | **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | | --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | | --- | --- | --- | **Inbound** :
**Oubound** : | []() | -| --- | --- | --- | **Inbound** :
**Oubound** : | []() | -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| |Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| |Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| |Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| From 965604f49829b936ca57f68a294023231f0c6e6c Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 12:27:25 +0200 Subject: [PATCH 05/15] Update guide.fr-fr.md --- .../04-web-hosting-reversibility-policy/guide.fr-fr.md | 6 ++---- 1 file changed, 2 insertions(+), 4 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md index 887a797dcda..ab2763c5f5b 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md @@ -24,10 +24,8 @@ Les fonctionnalités du produit sont réparties en trois catégories : | --- | --- | --- | --- | --- | | Package hébergement web standard | Utilisation de composants open source standards : Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Entrante** : copie des fichiers applicatifs, import des bases de données via dump SQL
**Sortante** : export des fichiers de données client/dumps de base de données, réutilisables sur tout environnement compatible | [Comment créer un serveur webb Debian ou Ubuntu](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | | Import et export de fichiers applicatifs | Transfert des fichiers web (PHP, HTML, assets) via FTP/SFTP et rsync pour les offres pro et performance | Tous formats de fichiers | **Entrante** : chargement direct des fichiers
**Sortante** : export direct des fichiers pour migration vers tout autre hébergeur | [Exporter son site web](/pages/web_cloud/web_hosting/exporter-son-site-web) | -| --- | --- | --- | **Entrante** :
**Sortante** : | --- | -|Hébergement Web - Serveurs HTTP|Mise à disposition d'un serveur Web front-end et d'un environnement d'exécution|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Migration entrante**: Commandez un nouvel hébergement OVHcloud.

**Migration sortante**: Commandez un nouvel hébergement Web auprès d'un nouvel hébergeur. Répliquez la configuration de l'environnement d'exécution à partir de votre espace client ou du fichier .ovhconfig.|**Migration entrante**:
[Débuter avec votre l'hébergement Web - Définir votre projet](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#etape-1-delimiter-votre-projet)

[Débuter avec votre Cloud Web - Définir votre projet](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#etape-1-delimiter-votre-projet)
[Configuration du fichier .ovhconfig sur votre hébergement Web](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Migration sortante**: [Configuration du fichier .ovhconfig sur votre hébergement Web](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Modifier la version de PHP à partir de votre espace client](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Remarque: ces documents vous permettent de récupérer des informations pertinentes sur le fichier .ovhconfig et la version PHP.| -|Hébergement Web - Serveurs de fichiers (FTP).|Mise à disposition d'un serveur de fichiers pour héberger les fichiers composants du site Web (pages, scripts, ressources...)|**Tout type de format** - les clients peuvent téléverser n'importe quel fichier sur le serveur.|**Migration entrante**: Connexion FTP au serveur de fichiers et importation.

**Migration sortante**: Connexion FTP et récupération de fichiers.|**Migration entrante**: [Migration de votre site Web vers OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Migration sortante**: [Exporter un site Web - récupérer des fichiers de votre espace de stockage FTP](/pages/web_cloud/web_hosting/exporter-son-site-web#etape-1-recuperation-des-fichiers-de-votre-espace-de-stockage-ftp)| -|Hébergement Web: bases de données|Bases de données pouvant être connectées au site Web|**Offres SQL partagées**:

**MySQL** 5.6
**Offres SQL privées**:

**MySQL** 5.6 / 5.7
**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Migration entrante**: Créez une base de données, puis importez les données selon l'une des méthodes disponibles (restauration de sauvegarde, interface phpMyAdmin, script, connexion SSH)

**Migration sortante**: Exporter les données par l'une des méthodes disponibles (exportation de sauvegarde, interface phpMyAdmin, script, connexion SSH)|**Migration entrante**: [Importation d'une sauvegarde dans une base de données sur votre hébergement Web](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[SQL privé - Importation d'une base de données](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importation-dune-base-de-donnees-facultatif)

**Migration sortante**: [Récupération de la sauvegarde de la base de données sur votre hébergement Web](/pages/web_cloud/web_hosting/sql_database_export)| +| Accès SSH/SFTP à l’environnement client | Accès simple utilisateur à son l’environnement pour transfert de fichiers et automatisation | Fichiers, scripts, dumps | **Entrante** : transfert des fichiers applicatifs, dumps SQL, scripts via FTP/SFTP et rsync/scp/SSH pour les offres pros et performance
**Sortante** : Export des fichiers, dumps, scripts via FTP/SFTP et rsync/scp/SSH pour les offres pros et performance vers tout autre hébergeur| [Exporter son site web](/pages/web_cloud/web_hosting/exporter-son-site-web) | + ### 2. Implémentations OVHcloud From 6cb4922acad5766c00cf2a0d96f5683cafde919d Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 12:28:55 +0200 Subject: [PATCH 06/15] Update guide.en-gb.md --- .../04-web-hosting-reversibility-policy/guide.en-gb.md | 5 +---- 1 file changed, 1 insertion(+), 4 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md index 97cc3924c40..b1c3162bee0 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md @@ -25,10 +25,7 @@ Features of the product line fall into three categories: | --- | --- | --- | --- | --- | | Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | | Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -| --- | --- | --- | **Inbound** :
**Oubound** : | []() | -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | ## 2. OVHcloud Implementations From a7924c9f46e428175ddfae83caf2d2bb4bf02fff Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 12:34:41 +0200 Subject: [PATCH 07/15] Update guide.fr-fr.md --- .../04-web-hosting-reversibility-policy/guide.fr-fr.md | 8 +++++--- 1 file changed, 5 insertions(+), 3 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md index ab2763c5f5b..4e3a0dacfd8 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md @@ -49,7 +49,9 @@ Les fonctionnalités du produit sont réparties en trois catégories : ### Liste des architectures -Tous les composants d'un produit Web OVHcloud sont accessibles via votre [espace client OVHcloud](/links/manager). Cela permet de visualiser et de gérer les serveurs Web front-end, les serveurs de fichiers (FTP), les bases de données, les noms de domaine, les e-mails, ... ainsi que les fonctions associées à ces composants. +Ce produit est une plateforme managée mutualisée non personnalisable par le client et nécessitant une adaptation des applications à l’environnement d’hébergement. +La base technique repose sur Linux Apache, MySQL/MariaDB et PHP. L’architecture permet une personnalisation partielle : gestion multi-sites, tâches planifiées et permet de bénéficier de services managés tels que sauvegardes automatisées, intégration réseau (IPv4/IPv6). Les ressources (CPU, RAM, stockage) sont évolutives selon l’offre choisie. + ### Services Partenaires @@ -60,8 +62,8 @@ OVHcloud dispose également d’un service dédié : [OVHcloud Professional Serv ### Coût et frais -Aucune facturation supplémentaire n'est prévue à partir d'OVHcloud pour les fonctionnalités de migration répertoriées ici. +La facturation est à l’année. Aucun frais de résiliation spécifique n’est appliqué : la suppression du service arrête la facturation à la date anniversaire. Il incombe au client d’exporter ses fichiers, bases et configurations avant suppression, car leur effacement est irréversible. ### Conservation des données après la résiliation du contrat -Les données sont conservées 45 jours après la fin du service, puis supprimées définitivement. +Après suppression du service ou résiliation du contrat, OVHcloud supprime définitivement toutes les données stockées (fichiers, bases de données, snapshots). Une période de rétention de 45 jours suivant la date d’échéance du service s’applique. From 708d06a0ee5c6e037fb018bcaab50edd293efacd Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 12:39:48 +0200 Subject: [PATCH 08/15] Update guide.en-gb.md --- .../04-web-hosting-reversibility-policy/guide.en-gb.md | 5 ++--- 1 file changed, 2 insertions(+), 3 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md index b1c3162bee0..1e6084cf3ac 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md @@ -57,8 +57,7 @@ OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/p ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. From b743b1683902dd9b4552a35ec2434527e0aba844 Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 13:58:40 +0200 Subject: [PATCH 09/15] Update guide.fr-fr.md --- .../guide.fr-fr.md | 11 ++++++----- 1 file changed, 6 insertions(+), 5 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md index 4e3a0dacfd8..983618c7ce9 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md @@ -31,10 +31,11 @@ Les fonctionnalités du produit sont réparties en trois catégories : | **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | | --- | --- | --- | --- | --- | -| --- | --- | --- | **Entrante** :
**Sortante** : | --- | -| --- | --- | --- | **Entrante** :
**Sortante** : | --- | -|Modules en un clic|Installation automatisée de CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Migration entrante**: Non applicable

**Migration sortante**: Une fois le module en un clic installé, suivez la procédure de migration standard du site Web (y compris la migration de la base de données)|**Migration sortante**: Voir "Hébergement Web" ci-dessus.| -|Sauvegardes automatiques|Sauvegardes automatisées des sites Web et des bases de données|N/A, restaurez une sauvegarde pour exporter son contenu|**Migration entrante**: Les sauvegardes sont automatiquement activées.

**Migration sortante**: Activez un plan de sauvegarde avec le nouvel hébergeur après la migration du site.

Il n'est pas possible d'exporter une sauvegarde en tant que telle : les sauvegardes sont internes et ne sont pas présentées comme un fichier ou une archive. Pour importer le contenu d'un serveur de fichiers (FTP) et d'une base de données, **restaurez la sauvegarde, puis exportez le site Web** comme indiqué ci-dessus.|**Migration entrante**: Voir « Hébergement Web » ci-dessus.

**Migration sortante**: Voir « Hébergement Web » ci-dessus.| +| Cron jobs et tâches planifiées | Tâches automatisées via crontab | NA | **Entrante** : recréation des tâches planifiées sur la cible via l’espace client ou API
**Sortante** : export via API. Adaptation manuelle à faire dans l’environnement cible pour les tâches à planifier | [Créer des tâches automatisées](/pages/web_cloud/web_hosting/cron_tasks) | +| Modules Apache/PHP non standards | Modules ou extensions non présents par défaut sur la cible | Modules, extensions | **Entrante** : adaptation des applicatifs hébergés à l’environnement d’hébergement fourni. Configuration Apache, PHP disponible en ligne
**Sortante** : vérification de la disponibilité des modules sur la cible, adaptation possible | [Hébergement mutualisés](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configurer son environnement d'hébergement](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronisation avec des repository git | Synchronisation des données avec des repository git | Tous types de fichiers | **Entrante** : import de données via configuration d’un repository git
**Sortante** : export de données via configuration d’un repository git | [Configurer et utiliser git](/pages/web_cloud/web_hosting/git_integration_webhosting) | + + |Journalisation|Conservation et consultation des logs du site Web. Analyse et représentation graphique de ces logs avec l'application Urchin WebAnalytics.|Texte brut avec un format de logs Apache standard|**Migration entrante**: Non applicable - les logs de l'infrastructure précédente ne sont pas pertinents pour un autre.

**Migration sortante**: Téléchargez les fichiers de logs à partir de votre [esapce client OVHcloud](/links/manager)|**Migration entrante**: N/A

**Migration sortante**: [Exportation d'un site Web - récupération des logs](/pages/web_cloud/web_hosting/exporter-son-site-web#etape-3-recuperer-les-logs-de-votre-hebergement-ovhcloud)| |Planification des tâches |Exécution de tâches automatisées périodiques (cron)|N/A|**Migration entrante**: Les scripts ne sont pas importés tels quels. Récupérez les anciens scripts ou leur structure et réimplémentez-les sur l'hébergement OVHcloud via votre [espace client OVHcloud](/links/manager).

**Migration sortante**: Les scripts ne sont pas exportés tels quels. Récupérez la structure des scripts dans votre [espace client OVHcloud](/links/manager) et réimplémentez-les dans l'environnement cible.|**Migration entrante et sortante**: [Utilisation de tâches automatisées sur un hébergement Web](/pages/web_cloud/web_hosting/cron_tasks)| @@ -44,7 +45,7 @@ Les fonctionnalités du produit sont réparties en trois catégories : | --- | --- | --- | --- | --- | | --- | --- | --- | **Entrante** :
**Sortante** : | --- | | --- | --- | --- | **Entrante** :
**Sortante** : | --- | -|Pare-feu applicatif|Module serveur HTTP pour le filtrage du contenu Web entrant et sortant|N/A|**Migration entrante**: Activation du pare-feu à partir de votre [espace client OVHcloud](/links/manager).

**Migration sortante**: Commandez et configurez un pare-feu avec le nouvel hébergeur|**Migration entrante**: [Activation du pare-feu applicatif](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Migration sortante**: N/A| + | Anti-DDoS | L’anti-DDoS est un ensemble d’outils et de mécanismes conçus pour absorber les attaques par déni de service. Il comprend l'analyse du trafic, le « nettoyage » via un réseau spécialisé et la mitigation grâce à la technologie VAC développée par OVHcloud. | N/A | **Entrant** : le système anti-DDoS fait partie de notre infrastructure et est activé par défaut. Aucune action n'est requise.
**Sortant** : commande et configuration un anti-DDoS chez le nouveau fournisseur. | [OVHcloud DDoS Protection](/links/security/antiddos) | ### Liste des architectures From 861d3beb775e6b2ab06bd6aa6943dae5a1ff0a97 Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 14:12:57 +0200 Subject: [PATCH 10/15] Update guide.en-gb.md --- .../guide.en-gb.md | 12 +++++------- 1 file changed, 5 insertions(+), 7 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md index 1e6084cf3ac..b0f718a0e37 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md @@ -31,18 +31,16 @@ Features of the product line fall into three categories: | **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | | --- | --- | --- | --- | --- | -| --- | --- | --- | **Inbound** :
**Oubound** : | []() | -| --- | --- | --- | **Inbound** :
**Oubound** : | []() | -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: apdtation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with git repositories | Synchronize data with git repositories | All file types | **Inbound**: import data via configuration of a git repository
**Outbound**: export data via configuration of a git repository | [Configure and use git](/pages/web_cloud/web_hosting/git_integration_webhosting) | ## 3. Specific features | **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | | --- | --- | --- | --- | --- | -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| +| --- | --- | --- | **Inbound** :
**Oubound** : | []() | +| --- | --- | --- | **Inbound** :
**Oubound** : | []() | | Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | ### List of architectures From 6e18e177f0b1dbc4832074819c7173b915f2eaa6 Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 14:21:27 +0200 Subject: [PATCH 11/15] Update guide.fr-fr.md --- .../04-web-hosting-reversibility-policy/guide.fr-fr.md | 8 ++------ 1 file changed, 2 insertions(+), 6 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md index 983618c7ce9..d52d3f0b5a8 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md @@ -36,16 +36,12 @@ Les fonctionnalités du produit sont réparties en trois catégories : | Synchronisation avec des repository git | Synchronisation des données avec des repository git | Tous types de fichiers | **Entrante** : import de données via configuration d’un repository git
**Sortante** : export de données via configuration d’un repository git | [Configurer et utiliser git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -|Journalisation|Conservation et consultation des logs du site Web. Analyse et représentation graphique de ces logs avec l'application Urchin WebAnalytics.|Texte brut avec un format de logs Apache standard|**Migration entrante**: Non applicable - les logs de l'infrastructure précédente ne sont pas pertinents pour un autre.

**Migration sortante**: Téléchargez les fichiers de logs à partir de votre [esapce client OVHcloud](/links/manager)|**Migration entrante**: N/A

**Migration sortante**: [Exportation d'un site Web - récupération des logs](/pages/web_cloud/web_hosting/exporter-son-site-web#etape-3-recuperer-les-logs-de-votre-hebergement-ovhcloud)| -|Planification des tâches |Exécution de tâches automatisées périodiques (cron)|N/A|**Migration entrante**: Les scripts ne sont pas importés tels quels. Récupérez les anciens scripts ou leur structure et réimplémentez-les sur l'hébergement OVHcloud via votre [espace client OVHcloud](/links/manager).

**Migration sortante**: Les scripts ne sont pas exportés tels quels. Récupérez la structure des scripts dans votre [espace client OVHcloud](/links/manager) et réimplémentez-les dans l'environnement cible.|**Migration entrante et sortante**: [Utilisation de tâches automatisées sur un hébergement Web](/pages/web_cloud/web_hosting/cron_tasks)| - ### 3. Fonctionnalités spécifiques | **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | | --- | --- | --- | --- | --- | -| --- | --- | --- | **Entrante** :
**Sortante** : | --- | -| --- | --- | --- | **Entrante** :
**Sortante** : | --- | - +| Monitoring | Dashboard de monitoring de : commandes FTP, requêtes http, le temps moyen de réponse, les connexions sortantes, l’utilisation du CPU, le dépassement du plafond de ressources | NA | **Entrante** : l’activation est automatique à la création du service, aucune action requise
**Sortante** : NA | [Consulter les statistiques et logs d'un site web](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Analyse de données | Outil d’analyse de données (OWSTAT) permettant de générer un suivi statistique sur un site web donné | HTTP | **Entrante** : l’activation est automatique à la création du service, aucune action requise
**Sortante** : pas d'export possible | [Consulter les statistiques et logs d'un site web](/pages/web_cloud/web_hosting/logs_and_statistics) | | Anti-DDoS | L’anti-DDoS est un ensemble d’outils et de mécanismes conçus pour absorber les attaques par déni de service. Il comprend l'analyse du trafic, le « nettoyage » via un réseau spécialisé et la mitigation grâce à la technologie VAC développée par OVHcloud. | N/A | **Entrant** : le système anti-DDoS fait partie de notre infrastructure et est activé par défaut. Aucune action n'est requise.
**Sortant** : commande et configuration un anti-DDoS chez le nouveau fournisseur. | [OVHcloud DDoS Protection](/links/security/antiddos) | ### Liste des architectures From f91f0f1c6331697eafca906afde7249f884f16b3 Mon Sep 17 00:00:00 2001 From: H4516022Y <115018882+H4516022Y@users.noreply.github.com> Date: Wed, 20 Aug 2025 14:23:19 +0200 Subject: [PATCH 12/15] Update guide.en-gb.md --- .../04-web-hosting-reversibility-policy/guide.en-gb.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md index b0f718a0e37..aeede18e7a3 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md @@ -39,8 +39,8 @@ Features of the product line fall into three categories: | **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | | --- | --- | --- | --- | --- | -| --- | --- | --- | **Inbound** :
**Oubound** : | []() | -| --- | --- | --- | **Inbound** :
**Oubound** : | []() | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound** : no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | | Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | ### List of architectures From 6002d80a0ba1b5a7329270071844d4723351573f Mon Sep 17 00:00:00 2001 From: tcpdumpfbacke <63296875+tcpdumpfbacke@users.noreply.github.com> Date: Thu, 21 Aug 2025 10:53:00 +0200 Subject: [PATCH 13/15] EN proof --- .../04-web-hosting-reversibility-policy/guide.en-gb.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md index aeede18e7a3..5d362700e6b 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md @@ -32,15 +32,15 @@ Features of the product line fall into three categories: | **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | | --- | --- | --- | --- | --- | | Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | -| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: apdtation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | -| Synchronization with git repositories | Synchronize data with git repositories | All file types | **Inbound**: import data via configuration of a git repository
**Outbound**: export data via configuration of a git repository | [Configure and use git](/pages/web_cloud/web_hosting/git_integration_webhosting) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | ## 3. Specific features | **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | | --- | --- | --- | --- | --- | | Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | -| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound** : no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | | Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | ### List of architectures From 959c5c61d1124cc6e6c01ee1959d05dda9a525c2 Mon Sep 17 00:00:00 2001 From: Yoann Cosse Date: Mon, 25 Aug 2025 09:06:42 +0200 Subject: [PATCH 14/15] FR proofreading --- .../guide.en-gb.md | 2 +- .../guide.fr-fr.md | 22 ++++++++----------- 2 files changed, 10 insertions(+), 14 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md index 5d362700e6b..800823791f7 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-gb.md @@ -1,6 +1,6 @@ --- title: Reversibility Policy for the Managed Web Hosting product -updated: 2025-08-20 +updated: 2025-08-25 --- ## Objective diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md index d52d3f0b5a8..5cf211142d9 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-fr.md @@ -1,6 +1,6 @@ --- title: Politique de réversibilité du produit Managed Web Hosting -updated: 2025-08-20 +updated: 2025-08-25 --- ## Objectif @@ -15,17 +15,16 @@ Cette politique vise à mettre en œuvre les principes généraux de réversibil Les fonctionnalités du produit sont réparties en trois catégories : 1. Les **fonctionnalités principales** pour lesquelles nous garantissons la capacité de migration. -2. Les **implémentation OVHcloud** qui nécessitent une adaptation à un nouvel environnement de migration. +2. Les **implémentations OVHcloud** qui nécessitent une adaptation à un nouvel environnement de migration. 3. Les **fonctionnalités spécifiques** qui ne peuvent pas être garanties pour la migration car elles sont liées à l'environnement OVHcloud ou impliquent des développements personnalisés. ### 1. Fonctionnalités principales | **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | | --- | --- | --- | --- | --- | -| Package hébergement web standard | Utilisation de composants open source standards : Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Entrante** : copie des fichiers applicatifs, import des bases de données via dump SQL
**Sortante** : export des fichiers de données client/dumps de base de données, réutilisables sur tout environnement compatible | [Comment créer un serveur webb Debian ou Ubuntu](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | -| Import et export de fichiers applicatifs | Transfert des fichiers web (PHP, HTML, assets) via FTP/SFTP et rsync pour les offres pro et performance | Tous formats de fichiers | **Entrante** : chargement direct des fichiers
**Sortante** : export direct des fichiers pour migration vers tout autre hébergeur | [Exporter son site web](/pages/web_cloud/web_hosting/exporter-son-site-web) | -| Accès SSH/SFTP à l’environnement client | Accès simple utilisateur à son l’environnement pour transfert de fichiers et automatisation | Fichiers, scripts, dumps | **Entrante** : transfert des fichiers applicatifs, dumps SQL, scripts via FTP/SFTP et rsync/scp/SSH pour les offres pros et performance
**Sortante** : Export des fichiers, dumps, scripts via FTP/SFTP et rsync/scp/SSH pour les offres pros et performance vers tout autre hébergeur| [Exporter son site web](/pages/web_cloud/web_hosting/exporter-son-site-web) | - +| Package hébergement web standard | Utilisation de composants open source standards : Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Entrante** : copie des fichiers applicatifs, import des bases de données via dump SQL
**Sortante** : export des fichiers de données client/dumps de base de données, réutilisables sur tout environnement compatible | [Comment créer un serveur web Debian ou Ubuntu](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import et export de fichiers applicatifs | Transfert des fichiers web (PHP, HTML, assets) via FTP/SFTP et rsync pour les offres Pro et Performance | Tous formats de fichiers | **Entrante** : chargement direct des fichiers
**Sortante** : export direct des fichiers pour migration vers tout autre hébergeur | [Exporter son site web](/pages/web_cloud/web_hosting/exporter-son-site-web) | +| Accès SSH/SFTP à l’environnement client | Accès simple utilisateur à son l’environnement pour transfert de fichiers et automatisation | Fichiers, scripts, dumps | **Entrante** : transfert des fichiers applicatifs, dumps SQL, scripts via FTP/SFTP et rsync/scp/SSH pour les offres Pro et Performance
**Sortante** : Export des fichiers, dumps, scripts via FTP/SFTP et rsync/scp/SSH pour les offres Pro et Performance vers tout autre hébergeur| [Exporter son site web](/pages/web_cloud/web_hosting/exporter-son-site-web) | ### 2. Implémentations OVHcloud @@ -33,22 +32,20 @@ Les fonctionnalités du produit sont réparties en trois catégories : | --- | --- | --- | --- | --- | | Cron jobs et tâches planifiées | Tâches automatisées via crontab | NA | **Entrante** : recréation des tâches planifiées sur la cible via l’espace client ou API
**Sortante** : export via API. Adaptation manuelle à faire dans l’environnement cible pour les tâches à planifier | [Créer des tâches automatisées](/pages/web_cloud/web_hosting/cron_tasks) | | Modules Apache/PHP non standards | Modules ou extensions non présents par défaut sur la cible | Modules, extensions | **Entrante** : adaptation des applicatifs hébergés à l’environnement d’hébergement fourni. Configuration Apache, PHP disponible en ligne
**Sortante** : vérification de la disponibilité des modules sur la cible, adaptation possible | [Hébergement mutualisés](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configurer son environnement d'hébergement](/pages/web_cloud/web_hosting/configure_your_web_hosting) | -| Synchronisation avec des repository git | Synchronisation des données avec des repository git | Tous types de fichiers | **Entrante** : import de données via configuration d’un repository git
**Sortante** : export de données via configuration d’un repository git | [Configurer et utiliser git](/pages/web_cloud/web_hosting/git_integration_webhosting) | - +| Synchronisation avec des repository git | Synchronisation des données avec des repository git | Tous types de fichiers | **Entrante** : import de données via configuration d’un repository git
**Sortante** : export de données via configuration d’un repository git | [Configurer et utiliser git](/pages/web_cloud/web_hosting/git_integration_webhosting) | ### 3. Fonctionnalités spécifiques | **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | | --- | --- | --- | --- | --- | -| Monitoring | Dashboard de monitoring de : commandes FTP, requêtes http, le temps moyen de réponse, les connexions sortantes, l’utilisation du CPU, le dépassement du plafond de ressources | NA | **Entrante** : l’activation est automatique à la création du service, aucune action requise
**Sortante** : NA | [Consulter les statistiques et logs d'un site web](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Monitoring | Dashboard de monitoring de : commandes FTP, requêtes http, le temps moyen de réponse, les connexions sortantes, l’utilisation du CPU, le dépassement du plafond de ressources | NA | **Entrante** : l’activation est automatique à la création du service, aucune action requise
**Sortante** : NA | [Consulter les statistiques et logs d'un site web](/pages/web_cloud/web_hosting/logs_and_statistics) | | Analyse de données | Outil d’analyse de données (OWSTAT) permettant de générer un suivi statistique sur un site web donné | HTTP | **Entrante** : l’activation est automatique à la création du service, aucune action requise
**Sortante** : pas d'export possible | [Consulter les statistiques et logs d'un site web](/pages/web_cloud/web_hosting/logs_and_statistics) | -| Anti-DDoS | L’anti-DDoS est un ensemble d’outils et de mécanismes conçus pour absorber les attaques par déni de service. Il comprend l'analyse du trafic, le « nettoyage » via un réseau spécialisé et la mitigation grâce à la technologie VAC développée par OVHcloud. | N/A | **Entrant** : le système anti-DDoS fait partie de notre infrastructure et est activé par défaut. Aucune action n'est requise.
**Sortant** : commande et configuration un anti-DDoS chez le nouveau fournisseur. | [OVHcloud DDoS Protection](/links/security/antiddos) | +| Anti-DDoS | L’anti-DDoS est un ensemble d’outils et de mécanismes conçus pour absorber les attaques par déni de service. Il comprend l'analyse du trafic, le « nettoyage » via un réseau spécialisé et la mitigation grâce à la technologie VAC développée par OVHcloud. | N/A | **Entrant** : le système anti-DDoS fait partie de notre infrastructure et est activé par défaut. Aucune action n'est requise.
**Sortant** : commande et configuration d'un anti-DDoS chez le nouveau fournisseur. | [OVHcloud DDoS Protection](/links/security/antiddos) | ### Liste des architectures Ce produit est une plateforme managée mutualisée non personnalisable par le client et nécessitant une adaptation des applications à l’environnement d’hébergement. -La base technique repose sur Linux Apache, MySQL/MariaDB et PHP. L’architecture permet une personnalisation partielle : gestion multi-sites, tâches planifiées et permet de bénéficier de services managés tels que sauvegardes automatisées, intégration réseau (IPv4/IPv6). Les ressources (CPU, RAM, stockage) sont évolutives selon l’offre choisie. - +La base technique repose sur Linux Apache, MySQL/MariaDB et PHP. L’architecture permet une personnalisation partielle (gestion multi-sites, tâches planifiées) et permet de bénéficier de services managés tels que des sauvegardes automatisées, une intégration réseau (IPv4/IPv6). Les ressources (CPU, RAM, stockage) sont évolutives selon l’offre choisie. ### Services Partenaires @@ -56,7 +53,6 @@ Les partenaires OVHcloud concernés figurent dans l'annuaire des [partenaires OV OVHcloud dispose également d’un service dédié : [OVHcloud Professional Services](/links/professional-services). - ### Coût et frais La facturation est à l’année. Aucun frais de résiliation spécifique n’est appliqué : la suppression du service arrête la facturation à la date anniversaire. Il incombe au client d’exporter ses fichiers, bases et configurations avant suppression, car leur effacement est irréversible. From c7c2efa388d827ba54cbfe4334f5fbf7c8c517a6 Mon Sep 17 00:00:00 2001 From: Yoann Cosse Date: Mon, 25 Aug 2025 09:08:48 +0200 Subject: [PATCH 15/15] Duplicaton --- .../guide.de-de.md | 67 ++++++++++--------- .../guide.en-asia.md | 67 ++++++++++--------- .../guide.en-au.md | 67 ++++++++++--------- .../guide.en-ca.md | 67 ++++++++++--------- .../guide.en-ie.md | 67 ++++++++++--------- .../guide.en-sg.md | 67 ++++++++++--------- .../guide.en-us.md | 67 ++++++++++--------- .../guide.es-es.md | 67 ++++++++++--------- .../guide.es-us.md | 67 ++++++++++--------- .../guide.fr-ca.md | 64 +++++++++--------- .../guide.it-it.md | 67 ++++++++++--------- .../guide.pl-pl.md | 67 ++++++++++--------- .../guide.pt-pt.md | 67 ++++++++++--------- 13 files changed, 441 insertions(+), 427 deletions(-) diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.de-de.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.de-de.md index 0af8557febe..11b04da5259 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.de-de.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.de-de.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy (DE) -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-asia.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-asia.md index 625fa65d9c3..c7c85f8af29 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-asia.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-asia.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-au.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-au.md index 625fa65d9c3..c7c85f8af29 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-au.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-au.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-ca.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-ca.md index 625fa65d9c3..c7c85f8af29 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-ca.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-ca.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-ie.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-ie.md index 625fa65d9c3..c7c85f8af29 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-ie.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-ie.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-sg.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-sg.md index 625fa65d9c3..c7c85f8af29 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-sg.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-sg.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-us.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-us.md index 625fa65d9c3..c7c85f8af29 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-us.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.en-us.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.es-es.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.es-es.md index 0af8557febe..11b04da5259 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.es-es.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.es-es.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy (DE) -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.es-us.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.es-us.md index 0af8557febe..11b04da5259 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.es-us.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.es-us.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy (DE) -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-ca.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-ca.md index ff5a2962895..246702cb064 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-ca.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.fr-ca.md @@ -1,60 +1,62 @@ --- title: Politique de réversibilité d'un hébergement Web -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objectif -Ce document est la politique de réversibilité appliquée sur un **hébergement Web** avec un [nom de domaine](/links/web/domains). +Ce document est la politique de réversibilité du produit Managed Web Hosting couvrant l’offre commerciale d’OVHcloud Hébergement Web. + +Cette politique vise à mettre en œuvre les principes généraux de réversibilité et notre conformité avec le Code de conduite SWIPO IaaS pour les fournisseurs de cloud. -Cette politique vise à mettre en oeuvre les principes de réversibilité mondiale et les prérequis du [Code de conduite IaaS de l'OMPI pour les fournisseurs de Cloud](https://swipo.eu/download-section/copyrighted-downloads/). ## Liste des fonctionnalités -Les fonctionnalités des hébergements web OVHcloud sont divisées en trois catégories: +Les fonctionnalités du produit sont réparties en trois catégories : -- Les [fonctionnalités principales](#fonctionnalites-principales) pour lesquelles nous garantissons la capacité de migrer. -- L'[implémentation OVHcloud](#implementation-ovhcloud), dont la migration nécessitera des adaptations à un nouvel environnement. -- Les [fonctionnalités spécifiques](#fonctionnalites-specifiques), dont la migration en tant que telle est impossible à garantir car elle est liée à l'environnement OVHcloud ou à des développements spécifiques. +1. Les **fonctionnalités principales** pour lesquelles nous garantissons la capacité de migration. +2. Les **implémentations OVHcloud** qui nécessitent une adaptation à un nouvel environnement de migration. +3. Les **fonctionnalités spécifiques** qui ne peuvent pas être garanties pour la migration car elles sont liées à l'environnement OVHcloud ou impliquent des développements personnalisés. -### Fonctionnalités principales +### 1. Fonctionnalités principales -|Fonction|Description|Formats disponibles|Modèle de migration|Documentation disponible| -|----|-----|---|-----|-----| -|Enregistrer et gérer les noms de domaine|Réservation et enregistrement d'un nom de domaine avec bureau d'enregistrement.

Paramètre DNS d'un nom de domaine.|N/A|**Migration entrante**: Transférez la demande du bureau d'enregistrement d'origine, puis gérez-la via votre [espace client OVHcloud](/links/manager)

**Migration sortante**: Demande de transfert entièrement gérée dans votre [espace client OVHcloud](/links/manager).|**Migration entrante**: [Transfert d'un nom de domaine vers OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transfert d'un nom de domaine .co.uk vers OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Migration sortante**: [Transfert d'un nom de domaine vers un autre bureau d'enregistrement](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transfert sortant d’un nom de domaine .co.uk](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Hébergement Web - Serveurs HTTP|Mise à disposition d'un serveur Web front-end et d'un environnement d'exécution|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Migration entrante**: Commandez un nouvel hébergement OVHcloud.

**Migration sortante**: Commandez un nouvel hébergement Web auprès d'un nouvel hébergeur. Répliquez la configuration de l'environnement d'exécution à partir de votre espace client ou du fichier .ovhconfig.|**Migration entrante**:
[Débuter avec votre l'hébergement Web - Définir votre projet](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#etape-1-delimiter-votre-projet)

[Débuter avec votre Cloud Web - Définir votre projet](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#etape-1-delimiter-votre-projet)
[Configuration du fichier .ovhconfig sur votre hébergement Web](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Migration sortante**: [Configuration du fichier .ovhconfig sur votre hébergement Web](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Modifier la version de PHP à partir de votre espace client](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Remarque: ces documents vous permettent de récupérer des informations pertinentes sur le fichier .ovhconfig et la version PHP.| -|Hébergement Web - Serveurs de fichiers (FTP).|Mise à disposition d'un serveur de fichiers pour héberger les fichiers composants du site Web (pages, scripts, ressources...)|**Tout type de format** - les clients peuvent téléverser n'importe quel fichier sur le serveur.|**Migration entrante**: Connexion FTP au serveur de fichiers et importation.

**Migration sortante**: Connexion FTP et récupération de fichiers.|**Migration entrante**: [Migration de votre site Web vers OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Migration sortante**: [Exporter un site Web - récupérer des fichiers de votre espace de stockage FTP](/pages/web_cloud/web_hosting/exporter-son-site-web#etape-1-recuperation-des-fichiers-de-votre-espace-de-stockage-ftp)| -|Hébergement Web: bases de données|Bases de données pouvant être connectées au site Web|**Offres SQL partagées**:

**MySQL** 5.6
**Offres SQL privées**:

**MySQL** 5.6 / 5.7
**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Migration entrante**: Créez une base de données, puis importez les données selon l'une des méthodes disponibles (restauration de sauvegarde, interface phpMyAdmin, script, connexion SSH)

**Migration sortante**: Exporter les données par l'une des méthodes disponibles (exportation de sauvegarde, interface phpMyAdmin, script, connexion SSH)|**Migration entrante**: [Importation d'une sauvegarde dans une base de données sur votre hébergement Web](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[SQL privé - Importation d'une base de données](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importation-dune-base-de-donnees-facultatif)

**Migration sortante**: [Récupération de la sauvegarde de la base de données sur votre hébergement Web](/pages/web_cloud/web_hosting/sql_database_export)| +| **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | +| --- | --- | --- | --- | --- | +| Package hébergement web standard | Utilisation de composants open source standards : Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Entrante** : copie des fichiers applicatifs, import des bases de données via dump SQL
**Sortante** : export des fichiers de données client/dumps de base de données, réutilisables sur tout environnement compatible | [Comment créer un serveur web Debian ou Ubuntu](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import et export de fichiers applicatifs | Transfert des fichiers web (PHP, HTML, assets) via FTP/SFTP et rsync pour les offres Pro et Performance | Tous formats de fichiers | **Entrante** : chargement direct des fichiers
**Sortante** : export direct des fichiers pour migration vers tout autre hébergeur | [Exporter son site web](/pages/web_cloud/web_hosting/exporter-son-site-web) | +| Accès SSH/SFTP à l’environnement client | Accès simple utilisateur à son l’environnement pour transfert de fichiers et automatisation | Fichiers, scripts, dumps | **Entrante** : transfert des fichiers applicatifs, dumps SQL, scripts via FTP/SFTP et rsync/scp/SSH pour les offres Pro et Performance
**Sortante** : Export des fichiers, dumps, scripts via FTP/SFTP et rsync/scp/SSH pour les offres Pro et Performance vers tout autre hébergeur| [Exporter son site web](/pages/web_cloud/web_hosting/exporter-son-site-web) | -### Implémentation OVHcloud +### 2. Implémentations OVHcloud -|Fonction|Description|Formats disponibles|Modèle de migration|Documentation disponible| -|---|---|---|---|---| -|Modules en un clic|Installation automatisée de CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Migration entrante**: Non applicable

**Migration sortante**: Une fois le module en un clic installé, suivez la procédure de migration standard du site Web (y compris la migration de la base de données)|**Migration sortante**: Voir "Hébergement Web" ci-dessus.| -|Sauvegardes automatiques|Sauvegardes automatisées des sites Web et des bases de données|N/A, restaurez une sauvegarde pour exporter son contenu|**Migration entrante**: Les sauvegardes sont automatiquement activées.

**Migration sortante**: Activez un plan de sauvegarde avec le nouvel hébergeur après la migration du site.

Il n'est pas possible d'exporter une sauvegarde en tant que telle : les sauvegardes sont internes et ne sont pas présentées comme un fichier ou une archive. Pour importer le contenu d'un serveur de fichiers (FTP) et d'une base de données, **restaurez la sauvegarde, puis exportez le site Web** comme indiqué ci-dessus.|**Migration entrante**: Voir « Hébergement Web » ci-dessus.

**Migration sortante**: Voir « Hébergement Web » ci-dessus.| -|Journalisation|Conservation et consultation des logs du site Web. Analyse et représentation graphique de ces logs avec l'application Urchin WebAnalytics.|Texte brut avec un format de logs Apache standard|**Migration entrante**: Non applicable - les logs de l'infrastructure précédente ne sont pas pertinents pour un autre.

**Migration sortante**: Téléchargez les fichiers de logs à partir de votre [esapce client OVHcloud](/links/manager)|**Migration entrante**: N/A

**Migration sortante**: [Exportation d'un site Web - récupération des logs](/pages/web_cloud/web_hosting/exporter-son-site-web#etape-3-recuperer-les-logs-de-votre-hebergement-ovhcloud)| -|Planification des tâches |Exécution de tâches automatisées périodiques (cron)|N/A|**Migration entrante**: Les scripts ne sont pas importés tels quels. Récupérez les anciens scripts ou leur structure et réimplémentez-les sur l'hébergement OVHcloud via votre [espace client OVHcloud](/links/manager).

**Migration sortante**: Les scripts ne sont pas exportés tels quels. Récupérez la structure des scripts dans votre [espace client OVHcloud](/links/manager) et réimplémentez-les dans l'environnement cible.|**Migration entrante et sortante**: [Utilisation de tâches automatisées sur un hébergement Web](/pages/web_cloud/web_hosting/cron_tasks)| +| **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | +| --- | --- | --- | --- | --- | +| Cron jobs et tâches planifiées | Tâches automatisées via crontab | NA | **Entrante** : recréation des tâches planifiées sur la cible via l’espace client ou API
**Sortante** : export via API. Adaptation manuelle à faire dans l’environnement cible pour les tâches à planifier | [Créer des tâches automatisées](/pages/web_cloud/web_hosting/cron_tasks) | +| Modules Apache/PHP non standards | Modules ou extensions non présents par défaut sur la cible | Modules, extensions | **Entrante** : adaptation des applicatifs hébergés à l’environnement d’hébergement fourni. Configuration Apache, PHP disponible en ligne
**Sortante** : vérification de la disponibilité des modules sur la cible, adaptation possible | [Hébergement mutualisés](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configurer son environnement d'hébergement](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronisation avec des repository git | Synchronisation des données avec des repository git | Tous types de fichiers | **Entrante** : import de données via configuration d’un repository git
**Sortante** : export de données via configuration d’un repository git | [Configurer et utiliser git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Fonctionnalités spécifiques +### 3. Fonctionnalités spécifiques -|Fonction|Description|Formats disponibles|Modèle de migration|Documentation disponible| -|---|-----|---|-----|---| -|Pare-feu applicatif|Module serveur HTTP pour le filtrage du contenu Web entrant et sortant|N/A|**Migration entrante**: Activation du pare-feu à partir de votre [espace client OVHcloud](/links/manager).

**Migration sortante**: Commandez et configurez un pare-feu avec le nouvel hébergeur|**Migration entrante**: [Activation du pare-feu applicatif](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Migration sortante**: N/A| -|Anti-DDoS|L'anti-DDoS est un ensemble d'équipements et de moyens mis en place pour absorber les attaques par déni de service. Il comprend une analyse du trafic, « l’aspiration » vers un réseau spécialisé et la mitigation, assurée par la technologie VAC développée par OVHcloud.|N/A|**Migration entrante**: Le système anti-DDoS est un composant de notre infrastructure, activé par défaut. Aucune action n'est requise.

**Migration sortante**: Commandez et configurez un anti-DDoS avec le nouveau fournisseur.|[Protection anti-DDoS OVHcloud](/links/security/antiddos)

**Migration sortante**: N/A| -|Load Balancing|Les Load Balancers sont des périphériques réseau qui distribuent les demandes entre les services et les datacenters pour s'assurer qu'il n'y a pas de surcharge.|N/A|**Migration entrante**: Commande et activation via l'[espace client OVHcloud](/links/manager).

**Migration sortante**: Commandez et configurez un équilibrage de charge avec le nouveau fournisseur.|**Migration entrante**: [Load Balancer OVHcloud](/links/network/load-balancer)

**Migration sortante**: N/A| +| **Fonction** | **Description** | **Formats disponibles** | **Modèle de migration** | **Documentation disponible** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard de monitoring de : commandes FTP, requêtes http, le temps moyen de réponse, les connexions sortantes, l’utilisation du CPU, le dépassement du plafond de ressources | NA | **Entrante** : l’activation est automatique à la création du service, aucune action requise
**Sortante** : NA | [Consulter les statistiques et logs d'un site web](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Analyse de données | Outil d’analyse de données (OWSTAT) permettant de générer un suivi statistique sur un site web donné | HTTP | **Entrante** : l’activation est automatique à la création du service, aucune action requise
**Sortante** : pas d'export possible | [Consulter les statistiques et logs d'un site web](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS | L’anti-DDoS est un ensemble d’outils et de mécanismes conçus pour absorber les attaques par déni de service. Il comprend l'analyse du trafic, le « nettoyage » via un réseau spécialisé et la mitigation grâce à la technologie VAC développée par OVHcloud. | N/A | **Entrant** : le système anti-DDoS fait partie de notre infrastructure et est activé par défaut. Aucune action n'est requise.
**Sortant** : commande et configuration d'un anti-DDoS chez le nouveau fournisseur. | [OVHcloud DDoS Protection](/links/security/antiddos) | ### Liste des architectures -Tous les composants d'un produit Web OVHcloud sont accessibles via votre [espace client OVHcloud](/links/manager). Cela permet de visualiser et de gérer les serveurs Web front-end, les serveurs de fichiers (FTP), les bases de données, les noms de domaine, les e-mails, ... ainsi que les fonctions associées à ces composants. +Ce produit est une plateforme managée mutualisée non personnalisable par le client et nécessitant une adaptation des applications à l’environnement d’hébergement. +La base technique repose sur Linux Apache, MySQL/MariaDB et PHP. L’architecture permet une personnalisation partielle (gestion multi-sites, tâches planifiées) et permet de bénéficier de services managés tels que des sauvegardes automatisées, une intégration réseau (IPv4/IPv6). Les ressources (CPU, RAM, stockage) sont évolutives selon l’offre choisie. ### Services Partenaires -Les partenaires OVHcloud sont répertoriés avec le mot clé "Cloud Migration" dans le [répertoire dédié](/links/partner). +Les partenaires OVHcloud concernés figurent dans l'annuaire des [partenaires OVHcloud](/links/partner) sous les mots-clés « **Data center expansion and Migration** ». + +OVHcloud dispose également d’un service dédié : [OVHcloud Professional Services](/links/professional-services). ### Coût et frais -Aucune facturation supplémentaire n'est prévue à partir d'OVHcloud pour les fonctionnalités de migration répertoriées ici. +La facturation est à l’année. Aucun frais de résiliation spécifique n’est appliqué : la suppression du service arrête la facturation à la date anniversaire. Il incombe au client d’exporter ses fichiers, bases et configurations avant suppression, car leur effacement est irréversible. ### Conservation des données après la résiliation du contrat -Les données sont conservées 45 jours après la fin du service, puis supprimées définitivement. +Après suppression du service ou résiliation du contrat, OVHcloud supprime définitivement toutes les données stockées (fichiers, bases de données, snapshots). Une période de rétention de 45 jours suivant la date d’échéance du service s’applique. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.it-it.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.it-it.md index 0af8557febe..11b04da5259 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.it-it.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.it-it.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy (DE) -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.pl-pl.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.pl-pl.md index 0af8557febe..11b04da5259 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.pl-pl.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.pl-pl.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy (DE) -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies. diff --git a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.pt-pt.md b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.pt-pt.md index 0af8557febe..11b04da5259 100644 --- a/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.pt-pt.md +++ b/pages/account_and_service_management/reversibility/04-web-hosting-reversibility-policy/guide.pt-pt.md @@ -1,60 +1,61 @@ --- title: Web Hosting Reversibility Policy (DE) -updated: 2021-05-05 +updated: 2025-08-25 --- ## Objective -This document is the reversibility policy for the **Web Hosting** product for the [domain name](/links/web/domains) activity. +This document describes the reversibility policy for the Managed Web Hosting product covering the OVHcloud Web Hosting offer. -This policy aims at implementing the global reversibility principles and requirements of [SWIPO IaaS Code of Conduct for Cloud Providers](https://swipo.eu/download-section/copyrighted-downloads/). +This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers. -## Features map -**Web Hosting** features are divided into three categories: +## List of features -- The [core features](#core-features) for which we guarantee the ability to migrate -- The [OVHcloud implementation](#ovhcloud-implementation), whose migration will require adaptations to a new environment. -- [Specific functionalities](#specific-functionalities), whose migration as such is impossible to guarantee as they are tied to OVHcloud environment or specific developments. +Features of the product line fall into three categories: -### Core features +1. **Core features** for which we guarantee migration capacity. +2. **OVHcloud implementations** that require adaptation to a new migration environment. +3. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments. -|Feature|Description|Available formats|Migration model|Available documentation| -|----|-----|---|-----|-----| -|Register and manage Domain names|Reservation and registration of domain names with domain name registrars.

DNS setting of domain names.|N/A|**Inbound migration**: Transfer request to original registrar and then manage via [OVHcloud Control Panel](/links/manager)

**Outbound migration**: Fully managed transfer request in [OVHcloud Control Panel](/links/manager).|**Inbound migration**: [Transferring a domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_generic_domain)

[Transferring a .co.uk domain name to OVHcloud](/pages/web_cloud/domains/transfer_incoming_couk)

**Outbound migration**: [Transferring a domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain)

[Transferring a .co.uk domain name to another registrar](/pages/web_cloud/domains/transfer_outgoing_couk)| -|Web hosting - Providing HTTP Servers|Provision of a web front-end server and code execution environment|**PHP**: 7.3 / 7.2 / 7.1 / 7.0 / 5.6

**Node.js**: 8 / 10 / 11|**Inbound migration**: Order a new OVHcloud hosting.

**Outbound migration**: Order a new hosting from the new provider. Replicate the runtime environment configuration from the Control Panel or .ovhconfig file.|**Inbound migration**:
[Getting started with a web hosting - Define your project](/pages/web_cloud/web_hosting/hosting_first_steps_with_web_hosting#step-1-define-your-project)

[Getting started with Cloud Web - Define your project](/pages/web_cloud/web_hosting/getting_started_cloud_web#step-1-define-your-project)

[Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

**Outbound migration**: [Configuring the .ovhconfig file of your web hosting plan](/pages/web_cloud/web_hosting/configure_your_web_hosting)

[Configuring PHP from your customer account](/pages/web_cloud/web_hosting/configure_your_web_hosting)

Note: these documents allow you to retrieve relevant information about the .ovhconfig file and the PHP version.| -|Web hosting - Providing file servers.|Provision of a file server to host the component files of the website (pages, scripts, resources...)|**Every format** - clients may upload any file on the server.|**Inbound migration**: FTP connection to the file server and import.

**Outbound migration**: FTP connection and file recovery.|**Inbound migration**: [Migrating your website to OVHcloud](/pages/web_cloud/web_hosting/hosting_migrating_to_ovh)

**Outbound migration**: [Export a website - retrieve files from your FTP storage space](/pages/web_cloud/web_hosting/exporter-son-site-web#step-1-retrieve-files-from-your-ftp-storage-space)| -|Web hosting - providing databases|Provision of databases that can be connected to the website|**Shared SQL offers**:

**MySQL 5.6**

**Private SQL offers**:

**MySQL** 5.6 / 5.7

**MariaDB** 10.1

**PostgreSQL** 9.4 / 9.5 / 9.6 / 10|**Inbound migration**: Create a new database, then import the data by one of the available methods (backup restore, phpMyAdmin interface, script, SSH connection)

**Outbound migration**: Export data by one of the available methods (backup export, phpMyAdmin interface, script, SSH connection)|**Inbound migration**: [Importing a backup into a Web Hosting plan database](/pages/web_cloud/web_hosting/sql_importing_mysql_database)

[Private SQL - Importing a database](/pages/web_cloud/web_cloud_databases/starting_with_clouddb#importing-a-database-optional)

**Outbound migration**: [Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export)| -### OVHcloud implementation +## 1. Core features -|Feature|Description|Available formats|Migration model|Available documentation| -|---|---|---|---|---| -|1-click modules|Automated installation of CMS (WordPress, PrestaShop, Joomla!, Drupal)|N/A|**Inbound migration**: Not applicable

**Outbound migration**: Once the module is installed, follow the standard website migration procedure (including database migration)|**Outbound migration**: See "Web Hosting" above.| -|Automatic Backups|Automated website and database backups|N/A, restore a backup to export its content|**Inbound migration**: Backups are automatically enabled.

**Outbound migration**: Enable a backup plan with the new provider after the site is migrated.

It is not possible to export a backup as such: backups are internal and are not presented as a file or archive. To import the contents of a file server and database, **restore the backup and then export the website** as shown above.|**Inbound migration**: See "Web Hosting" above.

**Outbound migration**: See "Web Hosting" above.| -|Logging|Retention and browsing of the website logs. Analysis and graphic representation of these logs with the Urchin WebAnalytics application.|Plain text with standard apache log format|**Inbound migration**: Not applicable - logs from previous infrastructure are unlikely to be relevant to another.

**Outbound migration**: Download log files from the [OVHcloud Control Panel](/links/manager)|**Inbound migration**: N/A

**Outbound migration**: [Exporting a website - retrieving the logs](/pages/web_cloud/web_hosting/exporter-son-site-web#step-3-retrieve-the-logs-for-your-ovhcloud-web-hosting-plan)| -|Job scheduling|Performing periodic automated tasks (cron)|N/A|**Inbound migration**: Scripts are not imported as is. Retrieve old scripts, or their business logic, and reimplement them on OVHcloud hosting through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Scripts are not exported as is. Retrieve the business logic of the scripts in the [OVHcloud Control Panel](/links/manager) and reimplement them in the target environment.|**Inbound and outbound migration**: [Using automated tasks on a Web Hosting plan](/pages/web_cloud/web_hosting/cron_tasks)| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Standard web hosting package | Use standard open-source components: Linux, Apache, MySQL/MariaDB, PHP | SQL, PHP, HTML, JSON, CSV | **Inbound**: copy of application files, import databases via SQL dump
**Outbound**: export data files/database dumps, reusable on any compatible environment | [How to create a Debian or Ubuntu web server](/pages/bare_metal_cloud/dedicated_servers/installing_lamp_debian9_ubuntu18) | +| Import and export application files | Transfer web files (PHP, HTML, assets) via FTP/SFTP and rsync for professional and performance offers | All file formats | **Inbound**: Direct file upload
**Outbound**: Direct file export for migration to any other hosting provider | [Export your website](/pages/web_cloud/web_hosting/export-your-website) | +| SSH/SFTP access to the client environment | Easy user access to your environment for file transfer and automation | Files, scripts, dumps | **Inbound**: application file transfer, SQL dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans
**Outbound**: export files, dumps, scripts via FTP/SFTP and rsync/scp/SSH for Professional and Performance plans to any other hosting provider| [Export your website](/pages/web_cloud/web_hosting/export-your-website) | -### Specific functionalities +## 2. OVHcloud Implementations -|Feature|Description|Available formats|Migration model|Available documentation| -|---|-----|---|-----|---| -|Web application Firewall|HTTP Server Module for Filtering Inbound and Outbound Web Content|N/A|**Inbound migration**: Enabling the firewall from the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and configure a firewall with the new provider|**Inbound migration**: [Activating the application firewall](/pages/web_cloud/web_hosting/multisites_activating_application_firewall)

**Outbound migration**: N/A| -|Anti-DDoS|The anti-DDoS is a set of equipment and means put in place to absorb distributed denial of service attacks. It includes an analysis of traffic, the "aspiration" towards a specialized network, and mitigation, ensured by VAC technology developed by OVHcloud.|N/A|**Inbound migration**: The Anti-DDoS is a component of our infrastructure, enabled by default. No action is required.

**Outbound migration**: Order and configure an anti-DDoS with the new provider|**Inbound migration**: [OVHcloud anti-DDoS protection](/links/security/antiddos)

**Outbound migration**: N/A| -|Load Balancing|Load Balancers are network devices that distribute requests across services and datacenters to ensure that there is no overload.|N/A|**Inbound migration**: Purchase and activation through the [OVHcloud Control Panel](/links/manager).

**Outbound migration**: Order and set up a load balancer with the new provider|**Inbound migration**: [OVHcloud Load Balancers](/links/network/load-balancer)

**Outbound migration**: N/A| +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Cron jobs and scheduled jobs | Automated tasks via crontab | NA | **Inbound**: recreating scheduled jobs on the target via the OVHcloud Control Panel or API
**Outbound**: export via API. Manual adaptation to be made in the target environment for tasks to be scheduled | [Create automated tasks](/pages/web_cloud/web_hosting/cron_tasks) | +| Non-standard Apache/PHP modules | Modules or extensions not present on the target by default | Modules, extensions | **Inbound**: adaptation of applications to the hosting environment provided. Apache configuration, PHP available online
**Outbound**: check the availability of modules on the target, adaptation is possible | [Web hosting](/pages/web_cloud/web_hosting/web_hosting_main_info)

[Configure your hosting environment](/pages/web_cloud/web_hosting/configure_your_web_hosting) | +| Synchronization with Git repositories | Synchronize data with Git repositories | All file types | **Inbound**: import data via configuration of a Git repository
**Outbound**: export data via configuration of a Git repository | [Configure and use Git](/pages/web_cloud/web_hosting/git_integration_webhosting) | -### Architecture listing +## 3. Specific features + +| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** | +| --- | --- | --- | --- | --- | +| Monitoring | Dashboard for monitoring: FTP commands, http requests, average response time, outgoing connections, CPU usage, exceeding the resource limit | NA | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: NA | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Data analysis | Data analysis tool (OWSTAT) to generate a statistical follow-up on a given website | HTTP | **Inbound**: activation is automatic when the service is created, no action required
**Outbound**: no export possible | [View website statistics and logs](/pages/web_cloud/web_hosting/logs_and_statistics) | +| Anti-DDoS protection| Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, "clean-up" via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Inbound**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required
**Outbound**: Order and configure an anti-DDoS solution from the new provider | [Anti-DDoS OVHcloud](/links/security/anti-ddos) | + +### List of architectures All components of an OVHcloud Web product are accessible through the [OVHcloud Control Panel](/links/manager). This allows to visualize and manage the front-end web servers, file servers, databases, domain names, email, ... as well as the features that are attached to these components. ### Partner services -OVHcloud Partners are listed with the "Cloud Migration" keyword in the dedicated [directory](/links/partner). +The OVHcloud partners concerned are listed in the [OVHcloud partners directory](/links/partner) under the "**Data center expansion and Migration**" keywords. + +OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services). ### Cost and fees -No additional billing is planned from OVHcloud for the migration features listed here. +Billing is per year. No specific cancelation fee applies: deletion of the service will stop billing on the anniversary date. It is the customer’s responsibility to export their files, databases and configurations before deletion, as deletion is irreversible. ### Retention of data after contract termination - -The data is retained 45 days after the termination of the service and then deleted permanently. +After deleting the service or contract termination, OVHcloud permanently deletes all stored data (files, databases, snapshots). A retention period of 45 days following the service’s expiry date applies.