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Cannot login via GitHub #99

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samufi opened this issue Feb 8, 2021 · 5 comments
Open

Cannot login via GitHub #99

samufi opened this issue Feb 8, 2021 · 5 comments

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@samufi
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samufi commented Feb 8, 2021

I would like to log in to bugs.python.org via my github account. On my first login attempt, I was notified that I need to make my email-address public on github. I have done this and retried to login. Now, whenever I try it again, I get the non-informative error message

Ein Fehler ist aufgetreten. Bei der Bearbeitung Ihrer Daten ist ein Fehler aufgetreten. Die Admistratoren wurden benachrichtigt.

which is German for

An error occurred. While processing your data, an error occurred. The administrators have been notified.

The issue has persisted for a week now, so I do not expect anything to change without work on my side. I have tried removing the cookies of the website, but this did not help. What can I do?

@steelman
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I get the same message because of empty Name field. However, when I set the field for a moment to my real name (which contains a non-ascii character) I get the following message

'ascii' codec can't encode characters in position 0-2: ordinal not in range(128)

I don't want to fill in my name on github. Please allow logins to bugs.python.org without the name in github's profile.

@juestr
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juestr commented Mar 1, 2021

I also had the empty email problem, then:

'ascii' codec can't encode character u'\xfc' in position 1: ordinal not in range(128)

My name includes a German umlaut "ü", and it's 2021, I don't want to change it. Please support unicode in names.

@matusf
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matusf commented Jun 11, 2021

OK, this is stupid but it works. I've had the same issue since my name contains non ascii characters.

  1. change your name in your github account settings
  2. register on bugs.python.org
  3. change your name back in your github account settings
  4. profit

You can also change your name in bugs.python.org settings. After you are registered, logins work even when your name contains non ascii characters.

@juestr
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juestr commented Jun 11, 2021

It still needs to be fixed. Most people won't even bother reading this, and valued bug reports are lost.

@rtobar
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rtobar commented Sep 30, 2021

Happened to me today too

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5 participants