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Sandboxie-plus won't run #4534

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soraisonline opened this issue Feb 26, 2025 · 1 comment
Open

Sandboxie-plus won't run #4534

soraisonline opened this issue Feb 26, 2025 · 1 comment
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Confirmation Pending Further confirmation is requested Software: Norton Norton related issues

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@soraisonline
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Describe what you noticed and did

Run
Standard applications
Windows explorer
Sandboxie crashes
Error codes

How often did you encounter it so far?

Every time i try to run sandboxie

Expected behavior

Sandboxie has not run for me before therefore I cannot provide with information

Affected program

not relevant

Download link

https://sandboxie-plus.com/downloads/

Where is the program located?

Not relevant to my request.

Did the program or any related process close unexpectedly?

Yes, it did, but I don't know how to attach the .dmp file(s).

Crash dump

No response

What version of Sandboxie are you running now?

Sandboxie-Plus v1.15.7

Is it a new installation of Sandboxie?

I recently did a new clean installation.

Is it a regression from previous versions?

No response

In which sandbox type you have this problem?

In a standard isolation sandbox (yellow sandbox icon).

Can you reproduce this problem on a new empty sandbox?

I can confirm it also on a new empty sandbox.

What is your Windows edition and version?

Microsoft Windows 11 Home Version 10.0.26100 Build 26100

In which Windows account you have this problem?

Not relevant to my request.

Please mention any installed security software

Norton 360

Did you previously enable some security policy settings outside Sandboxie?

No response

Trace log

No response

Sandboxie.ini configuration

@soraisonline soraisonline added the Confirmation Pending Further confirmation is requested label Feb 26, 2025
@offhub offhub added the Software: Norton Norton related issues label Feb 27, 2025
@offhub
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offhub commented Feb 27, 2025

  1. Ensure that Norton 360 is not blocking Sandboxie processes from running. To do this, try adding the Sandboxie installation folder to Norton 360's exclusions list.
  2. Verify that Template=NortonInternetSecurity is included in the [GlobalSettings]1 section. If it is not, add it manually.

Footnotes

  1. Options > Global Settings > Edit ini Section

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