v1.1.5

Change Log

v1.1.5(Jul 17, 2025)

• Authenticate user with optional language parameter
  • authenticate(userId, accessToken, language, callback)
• Update customer's language setting after authentication
  • setCustomerLanguage(language, callback)
• Language format: IETF BCP 47 standard ("en", "ko", "ja")
• Fixed to include botKey and groupKey if they are strings

v1.1.4

• Added CommonJS build support
• Improved stability

v1.1.3

• Fixed a bug that empty string groupKey does not work

v1.1.2

• Added proactiveChatCreatedBy in Ticket
• Added firstResponseTime in Ticket

v1.1.0(Aug 23, 2023)

• Convert all sourcecode to TS
• Upgrade ChatSDK to v4
• No more IE support
• No error first callbacks
• Use jest for testing
• Use rollup for bundling

Add new methods:

• Add new optional parameter platform to Desk.init DeviceOsPlatform comes from ChatSDK.
  We recommend you set it as MOBILE_WEB, in case you are using ReactNative Link -> https://sendbird.com/docs/chat/sdk/v4/javascript/ref/enums/_sendbird_chat.DeviceOsPlatform.html

init(sendbird: SendbirdGroupChat, platform?: DeviceOsPlatform)

• instanceConfirmEndOfChat to Ticket instances

// confirmEndOfChat
Ticket.confirmEndOfChat(msg, 'yes', (ticket, error) => {
  console.log(ticket, error);
});

// instanceConfirmEndOfChat
const t = new Ticket();
t.instanceConfirmEndOfChat(msg, 'yes', (ticket, error) => {
  console.log(ticket, error);
});

• instanceSubmitFeedback to Ticket instances instanceSubmitFeedback has same functionality and signature as submitFeedback Only difference is, instanceSubmitFeedback is a method on ticket instance

// submitFeedback
Ticket.submitFeedback(message, score, comment, () => { /* callback */ });

// instanceSubmitFeedback
const t = new Ticket();
t.instanceSubmitFeedback(msg, 'yes', (ticket, error) => {
  console.log(ticket, error);
});

---

Fixes: https://sendbird.atlassian.net/browse/SDKRLSD-961

Co-authored-by: HoonBaek [email protected]
Co-authored-by: Chris Heo [email protected]

v1.0.23(Mar 10, 2023)

feat: add Ticket.getList()
Add new API to get by groups, otherwise, we have to modify other methods to
handle callback to the end& JS doesnt really have first class support for polymorphism

* @param {integer} filters.offset - list offset.
* @param {object} filters.customFieldFilter - customField filter.
* @param {string} filters.group - group key(to filter tickets by a team).
* @param {string} filters.status - status to get tickets. ('all', 'CLOSED', 'OPEN').
* @param {function} callback - Function(list:Array<Ticket>, err:Error)
Ticket.getList(params, callback)

v1.0.21

(Mar 29, 2022)

• Add getAllTickets interface in Ticket.

v1.0.20

(JAN 11, 2022)

• Bug-fix in sendbird version comparison logic

v1.0.19

• Minor internal update.

v1.0.18

• Added botKey in Ticket.create().
• Added cancel() in Ticket.
• Added selectQuestion() in Ticket.