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Privacy Policy
"Not SupportMail" aka "SupportMail Management", "the bot", "it", "him" is a private Discord bot, used mainly in the support server (ID: 1064594649668395128) to keep it running smoothly, designed to manage incidents, handle feature requests, and provide support. By using Not SupportMail, you agree to this policy.
We collect the following types of information: User-Provided Information: Text inputs, messages (conditionally), and attachment links submitted through the bot (e.g., bug reports or feature requests). Metadata: User IDs, channel IDs, timestamps.
We use the collected data to: Process and manage bug reports, feature requests, and support inquiries. Improve the bot’s functionality and resolve technical issues. We do not sell or share your data with third parties, except when required by law.
Your data is stored securely and is only accessible to authorized administrators. We use reasonable measures to protect your data from unauthorized access.
We retain your data for a reasonable amount of time or until it is no longer needed. You can request deletion of your data at any time by contacting [email protected] .
You have the right to: Access the data we’ve collected about you. Request corrections or deletions. Contact us for any privacy concerns.
We may update this Privacy Policy. Significant changes will be communicated in the #server-news channel (ID: 1241753480503365813). Continued use of SupportMail Management after changes are made constitutes acceptance of the updated policy.
If you have questions about this policy or wish to request data deletion, contact us at [email protected].