diff --git a/astro.config.mjs b/astro.config.mjs
index 41139d5e..76f6732f 100644
--- a/astro.config.mjs
+++ b/astro.config.mjs
@@ -470,6 +470,12 @@ export default defineConfig({
             },
           ],
         },
+        {
+          label: "Request for help",
+          autogenerate: {
+            directory: "Request-for-help",
+          },
+        },
       ],
     }),
   ],
diff --git a/package-lock.json b/package-lock.json
index b78d2984..8e0a9e47 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -4992,7 +4992,7 @@
     "node_modules/prettier": {
       "version": "3.2.5",
       "resolved": "https://registry.npmjs.org/prettier/-/prettier-3.2.5.tgz",
-      "integrity": "sha512-3/GWa9aOC0YeD7LUfvOG2NiDyhOWRvt1k+rcKhOuYnMY24iiCphgneUfJDyFXd6rZCAnuLBv6UeAULtrhT/F4A==",
+      "integrity": "sha512-3/GWa9aOC0YeD7LUfvOG2NiDyhOWRvt1k+rcKhOuYnMY24iiCphgneUfJDyFXd6rZCAnuLBv6UeAULtrhT/F4A=="
       "dev": true,
       "bin": {
         "prettier": "bin/prettier.cjs"
@@ -6354,6 +6354,16 @@
       "resolved": "https://registry.npmjs.org/uc.micro/-/uc.micro-1.0.6.tgz",
       "integrity": "sha512-8Y75pvTYkLJW2hWQHXxoqRgV7qb9B+9vFEtidML+7koHUFapnVJAZ6cKs+Qjz5Aw3aZWHMC6u0wJE3At+nSGwA==",
       "dev": true
+    "node_modules/undici": {
+      "version": "5.23.0",
+      "resolved": "https://registry.npmjs.org/undici/-/undici-5.23.0.tgz",
+      "integrity": "sha512-1D7w+fvRsqlQ9GscLBwcAJinqcZGHUKjbOmXdlE/v8BvEGXjeWAax+341q44EuTcHXXnfyKNbKRq4Lg7OzhMmg==",
+      "dependencies": {
+        "busboy": "^1.6.0"
+      },
+      "engines": {
+        "node": ">=14.0"
+      }
     },
     "node_modules/unherit": {
       "version": "3.0.1",
@@ -10606,6 +10616,7 @@
     "prettier": {
       "version": "3.2.5",
       "resolved": "https://registry.npmjs.org/prettier/-/prettier-3.2.5.tgz",
+      "integrity": "sha512-3/GWa9aOC0YeD7LUfvOG2NiDyhOWRvt1k+rcKhOuYnMY24iiCphgneUfJDyFXd6rZCAnuLBv6UeAULtrhT/F4A=="
       "integrity": "sha512-3/GWa9aOC0YeD7LUfvOG2NiDyhOWRvt1k+rcKhOuYnMY24iiCphgneUfJDyFXd6rZCAnuLBv6UeAULtrhT/F4A==",
       "dev": true
     },
diff --git a/src/content/docs/Request-for-help/How-to-request-for-help.md b/src/content/docs/Request-for-help/How-to-request-for-help.md
new file mode 100644
index 00000000..abe2f47f
--- /dev/null
+++ b/src/content/docs/Request-for-help/How-to-request-for-help.md
@@ -0,0 +1,87 @@
+---
+title: How to Request Help When Encountering an Issue
+---
+
+When you encounter an error during a task, it's essential to seek assistance promptly to minimize
+delays and ensure smooth project progress. If you submit a request for help, it will be better to
+provide clear and detailed information to streamline the troubleshooting process. Follow these steps
+to submit a request for help on your team channel:
+
+## 1. Identify Your Team Channel
+
+Each project team has a dedicated channel for communication. For instance, if you're part of the
+OnTrack Project Team, you should post your message on the OnTrack Channel.
+
+## 2. Craft Your Message
+
+Compose a message in the team channel that provides essential details about the issue you're facing.
+Use the following standard format:
+
+**Content you need to provide:**
+
+- **Backlog:**  
+  Provide the Backlog name and task name.
+
+- **Component:**  
+  Specify the component or module you are working on.
+
+- **Repository:**  
+  Include the link with problematic changes.
+
+- **Related Files:**  
+  List the files you are working on or have modified, and include screenshots.
+
+- **Issue Description:**  
+  Provide a concise description of the issue you are facing, and include a screenshot if applicable.
+
+- **Error Messages:**  
+  Include any error messages or codes here, along with screenshots.
+
+- **Steps to Reproduce:**  
+  List the steps you took that led to the issue, and include screenshots.
+
+- **What You Have Tried:**  
+  Describe what you have attempted so far to resolve the issue, including any troubleshooting steps.
+
+- **Expected Outcome:**  
+  Describe what you expected to happen.
+
+## 3. Example Message
+
+```markdown
+Subject: Request for Assistance - Issue with [Task Name]
+
+Backlog: [Backlog Name and Task Name] Component: [Component/Module Name] Repository: [Link to
+Repository with Problematic Changes]
+
+Related Files:
+
+- [File 1]
+- [File 2]
+- [Screenshot of Related Files]
+
+Issue Description: I encountered an issue while attempting to [describe the task]. Despite following
+the outlined steps, [describe the problem briefly]. Please refer to the attached screenshot for more
+clarity.
+
+Error Messages:
+
+- [Error Message 1]
+- [Error Message 2]
+- [Screenshot of Error Messages]
+
+Steps to Reproduce:
+
+1. [Step 1]
+2. [Step 2]
+3. [Step 3] [Include Screenshots of Steps]
+
+What You Have Tried: I have attempted the following:
+
+- [Troubleshooting Step 1]
+- [Troubleshooting Step 2]
+
+Expected Outcome: [Describe what you expected to happen.]
+
+Any assistance in resolving this issue would be greatly appreciated. Thank you.
+```