Can’t see show

[jmoo2]

Describe the bug

Not sure if I’ve done something wrong, or It’s a bug, but I cannot get Raising Hope to appear in my To Watch list

Steps to reproduce

Using iOS app

Expected behavior

See show in To Watch List

Actual behavior

Show not in To Watch list

Environment

No response

Screenshots or logs

Additional context

No response

[kevincador]

Hey, thanks for your feedback!
I just had a look at this issue. Could you please confirm that you have an active VIP subscription? It is weird because your first screenshot seems to show that you are not VIP and the second one that you are VIP.

It is possible that Rippple doesn't see your VIP status right away, especially if your VIP subscription is new and goes through web.

Under the settings, you have a ••• on the top right with a "Refresh Trakt Settings" option. That should refresh your VIP status. Also make sure you see the right status on the top card on the settings page, it should say you are VIP.

Note: Rewatching is a Trakt VIP feature.

Hope this helps!

[kevincador]

Hey @jmoo2 can I close this issue? Was it a VIP status mismatch issue?

[MrJamesMoore]

yes go ahead and close this. The VIP status mismatch was the issue.