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Hi team! I’d love your input on this: For a visual picker where only one option is enabled, we’re currently leveraging an informative tooltip on the disabled option to explain why it’s unavailable (screenshot attached). Do you see this as a recommended pattern within our system, or would you suggest an alternative (such as an always-visible inline message or callout above the picker)? Are there accessibility or consistency best practices at play here that we should keep in mind? Tooltip on Disabled Option
Cons:
Inline Callout/Visible Message
Cons:
Thanks so much for weighing in. |
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Tooltips on disabled options are not a recommended pattern in Paste, mainly due to accessibility issues: disabled elements can't receive focus or be tabbed to, so tooltips attached to them are not reliably accessible for keyboard or screen reader users, and they're also undiscoverable for touch users. Paste maintainers and documentation suggest that if you need to explain why an option is unavailable, it's best to use always-visible inline help text or a callout near the disabled option. This approach ensures everyone—including screen reader and mobile users—gets the information without extra effort or risk of missing it. Tooltips are only considered accessible if the element can receive focus (i.e., is not truly disabled), and even then, they may not be obvious to all users, so they're best reserved for supplemental info, not critical explanations about disabled states. For short-term disabled states, keeping the option enabled and showing an error on click is also an accessible alternative. See more in these discussions: discussion 1, discussion 2. To reply, just mention @dosu. How did I do? Good | Irrelevant | Incorrect | Verbose | Hallucination | Report 🐛 | Other |
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Tooltips on disabled options are not a recommended pattern in Paste, mainly due to accessibility issues: disabled elements can't receive focus or be tabbed to, so tooltips attached to them are not reliably accessible for keyboard or screen reader users, and they're also undiscoverable for touch users. Paste maintainers and documentation suggest that if you need to explain why an option is unavailable, it's best to use always-visible inline help text or a callout near the disabled option. This approach ensures everyone—including screen reader and mobile users—gets the information without extra effort or risk of missing it. Tooltips are only considered accessible if the element can receive…