Progress stuck at 0% when downloading the game. Shows Downloading and Calculating.

[TeoZler]

After waiting for about 30 minutes, the device heats up, but the download progress does not increase.
I tried switching download servers, restarting the app, or changing to other game downloads, but the download progress was always at 0%.
I'm not sure if I should provide a log, please let me know where to find it if you need it.