In CS-Cart Helpdesk, the app shows disabled ticket types and also does not show all tickets type on the customer side

[komal-sh-27]

In CS-Cart Helpdesk, the app shows disabled ticket types and also does not show all tickets type on the customer side

Issue 1:

Step 1: Go to the admin saas panel and create disable ticket type

Step 2: Now go to CS-Cart customer panel and here create a ticket and click on the ticket type option here showing disabled ticket type and also not showing all ticket types in the list:

Issue 2:

On the admin side:

Go to the admin side and click on the view button for ticket view:

Click on the agent assign option and here not show all agent names (not scrolling agent names):

=> https://www.awesomescreenshot.com/video/7248428?key=b5d4866777add950c626c3c7a15e1ac1

=> Tested on this test instance:

https://vaishali.uvdesk.com/en/member/apps