New policy, and updates to guide + image (sws2apps#388)

Author: ux-git

organized/docs/faq/features.md

@@ -6,7 +6,7 @@ sidebar_position: 3
 
 ## Does the app include official form templates?
 
-Yes, it does! Organized allows you to export schedules, reports, assignment forms, and more to printed PDF templates. These templates can be official ones, such as S-13, S-140, and S-89, S-99, or templates custom-designed by our team. With just a few clicks, you can provide necessary forms, such as those required by a circuit overseer. This feature is also useful if you prefer to use printed official forms in your congregation.
+Yes, it does! Organized allows you to export schedules, reports, assignment forms, and more to printed PDF templates. These templates can be official ones, such as S-13, S-140, and S-89, S-21, S-99, or templates custom-designed by our team. With just a few clicks, you can provide necessary forms, such as those required by a circuit overseer. This feature is also useful if you prefer to use printed official forms in your congregation.
 
 ## Does Organized have an auto-assign feature?
 

organized/docs/faq/use-in-congregation.md

@@ -16,7 +16,7 @@ Using Organized makes it much easier and more convenient for publishers and appo
 
 ## Does Organized support exporting to standard theocratic forms?
 
-Of course! You can export schedules, reports, assignment form, etc. to printed PDF templates (either official ones like S-13, S-140, S-89 or custom-designed templates). We contrinuosly working to support all the applicable theocratic forms in the Organized app.
+Of course! You can export schedules, reports, assignment form, etc. to printed PDF templates – both official S-21, S-13, S-140, S-89 as well as custom-designed templates. We continuosly working to support all the theocratic forms in the Organized app.
 
 ## What if a responsible brother can't or don't want to use the app?
 
@@ -40,6 +40,6 @@ Therefore, it's recommended that at least one appointed brother try using the ap
 
 Yes, an elder can use the app alone to create and export schedules without involving other users. For example, a "Life and Ministry" overseer can create all the schedules and print them to put on the information board. However, if possible, we recommend testing the workflow with a few registered publishers to help them see the meeting schedule and other information on their devices at any time, providing peace of mind.
 
-## Can I use the app without sending any schedule data to servers?
+## Can I use the app without sending any schedule data to any servers?
 
 Yes, the app can also be used in local mode when auto sync turned off, meaning all data will be stored locally and not sent to any servers for total security. In this case, please remember that all your data is stored in your device's browser, so once you clear cookies or browser history, the data will be lost.

organized/docs/how-to-use/reports/field-service-reports.md

@@ -26,9 +26,13 @@ A visual progress bar on the page shows the number of reports received, starting
 
 ## Persons search results
 
-After applying filters such as service year, month, or publisher category, the list of results will update accordingly. This list shows the full names of publishers, their spiritual status (e.g., elder, ministerial servant), and their type of ministry (e.g., pioneer). A checkmark circle next to a publisher's name indicates that their field service report for the selected month has been submitted. If no checkmark is present, it means the report is still pending.
+After applying filters such as service year, month, or publisher category, the list of results will update accordingly. This list shows the full names of publishers, their spiritual status (e.g., elder, ministerial servant), and their type of ministry (e.g., pioneer). There are three monthly report indicators that can be displayed in front of each publisher:
 
-![Filter and view publisher's reports in Organized](./img/persons-results.png)
+1. **Not Submitted** - Dashed circle. No report was received neither through the Organized app nor manually entered by secretary.
+2. **Received** - Circle with a dot in the middle. A publisher has already submitted their monthly service report through the Organized app.
+3. **Verified** - Circle with a checkmark. The report has been approved (if submitted through the app) or manually added by the secretary and auto-saved. As a secretary, please remember to verify all incoming reports.
+
+![States of publisher reports](./img/report-states.jpg)
 
 ## Report of a specific publisher