Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Submissions still incomplete after successful payment with Stripe and TWINT. #2283

Open
Megafry opened this issue Feb 10, 2025 · 1 comment

Comments

@Megafry
Copy link

Megafry commented Feb 10, 2025

Describe the bug

I have submissions that are incomplete even though the payment is marked as "Success".
This only happens with external payments that are waiting on the webhook.

Image

Steps to reproduce

  1. Create a form
  2. Add Stripe as payment method
  3. Use a payment method forcing you to go external
  4. Wait for the webhook to set the payment status to Success
  5. The submission is still incomplete

Form settings

  • Multi-page form: No
  • Submission Method: Ajax
  • Client-side Validation: Ye
  • Custom Form Templates: Yes

Craft CMS version

5.5.5

Plugin version

3.0.14

Multi-site?

No

Additional context

No response

@engram-design
Copy link
Member

Out of interest, what are you external payment providers (through Stripe) that you're seeing this on? It shouldn't make a difference, but testing a few major ones and they seem to be responding back correctly.

This is how we handle a callback from a webhook.

As usual, anything in the logs?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants