Proximity sensor not working for s10 devices

[gomezkitty17]

The proximity sensor works for other android devices but it's not working for s10 devices. Can you advice on how to fix the issue?
Thanks

[nlap]

Apparently the S10 doesn't allow its proximity sensor to be used outside of phone calls, but I'm having trouble finding reliable information. Here's the best discussion I could find: https://www.reddit.com/r/galaxys10/comments/d94ob7/proximity_sensor_on_s10s10s10e/