|
7 | 7 | msgstr ""
|
8 | 8 | "Project-Id-Version: Zammad (for Agents)\n"
|
9 | 9 | "Report-Msgid-Bugs-To: \n"
|
10 |
| -"POT-Creation-Date: 2025-08-22 11:13+0200\n" |
| 10 | +"POT-Creation-Date: 2025-09-03 10:02+0200\n" |
11 | 11 | "PO-Revision-Date: 2025-06-17 13:00+0000\n"
|
12 | 12 | " Last-Translator: LomaxThomas <[email protected]>\n"
|
13 | 13 | "Language-Team: Danish <https://translations.zammad.org/projects/"
|
@@ -4504,143 +4504,143 @@ msgid "Customer sentiment (optional)"
|
4504 | 4504 | msgstr ""
|
4505 | 4505 |
|
4506 | 4506 | #: ../extras/ai-features.rst:43
|
4507 |
| -msgid "Smart Editor" |
| 4507 | +msgid "Writing Assistant Tools" |
4508 | 4508 | msgstr ""
|
4509 | 4509 |
|
4510 | 4510 | #: ../extras/ai-features.rst:45
|
4511 | 4511 | msgid ""
|
4512 |
| -"The new AI-powered smart editor is designed to simplify and enhance your " |
4513 |
| -"ticket response workflow. It helps you with text tools while you create an " |
4514 |
| -"article." |
4515 |
| -msgstr "" |
4516 |
| - |
4517 |
| -#: ../extras/ai-features.rst:48 |
4518 |
| -msgid "The following tools are supported:" |
| 4512 | +"The AI-powered writing assistant tools are designed to simplify and enhance " |
| 4513 | +"your ticket response workflow while you create an article. To use such a " |
| 4514 | +"tool, select the text you want to apply the changes to. This opens a bubble " |
| 4515 | +"menu in which you can open the list of available tools by clicking the " |
| 4516 | +"writing assistant tools button." |
4519 | 4517 | msgstr ""
|
4520 | 4518 |
|
4521 |
| -#: ../extras/ai-features.rst:50 |
| 4519 | +#: ../extras/ai-features.rst:None |
4522 | 4520 | msgid ""
|
4523 |
| -"**Improve writing**: Uses your text as a base and tries to improve it by " |
4524 |
| -"enhancing clarity, conciseness and structure as well as removing " |
4525 |
| -"misspellings and grammar issues." |
| 4521 | +"Screenshots shows selected text in editor with opened writing assistant " |
| 4522 | +"tools menu" |
4526 | 4523 | msgstr ""
|
4527 | 4524 |
|
4528 |
| -#: ../extras/ai-features.rst:53 |
| 4525 | +#: ../extras/ai-features.rst:55 |
4529 | 4526 | msgid ""
|
4530 |
| -"**Fix spelling and grammar**: Just proofreads your text and automatically " |
4531 |
| -"removes spelling and grammar mistakes." |
| 4527 | +"Zammad ships default writing assistant tools. The availability depends on " |
| 4528 | +"the configuration of your Zammad instance. You might even have additional " |
| 4529 | +"custom tools in case your admin added them." |
4532 | 4530 | msgstr ""
|
4533 | 4531 |
|
4534 |
| -#: ../extras/ai-features.rst:55 |
| 4532 | +#: ../extras/ai-features.rst:59 |
4535 | 4533 | msgid ""
|
4536 |
| -"**Expand**: Expands your text while keeping your message. Useful if your " |
4537 |
| -"customer expects more than some bullet points as an answer. You can even use " |
4538 |
| -"it by providing only basic information (e.g. via bullet points) and let the " |
4539 |
| -"AI write the answer." |
| 4534 | +"**Expand draft into well-written section**: Uses your draft as a base and " |
| 4535 | +"tries to elaborate a proper text. It tries to add a structure and to enhance " |
| 4536 | +"clarity and conciseness and as well as removing misspellings and grammar " |
| 4537 | +"errors. You can even use it by providing only basic information (e.g. via " |
| 4538 | +"bullet points) and let the AI write the answer." |
4540 | 4539 | msgstr ""
|
4541 | 4540 |
|
4542 |
| -#: ../extras/ai-features.rst:59 |
| 4541 | +#: ../extras/ai-features.rst:64 |
4543 | 4542 | msgid ""
|
4544 |
| -"**Simplify**: Does the opposite of the expansion and shrinks your text while " |
4545 |
| -"keeping your message." |
| 4543 | +"**Fix spelling and grammar**: Proofreads your text and removes spelling and " |
| 4544 | +"grammar mistakes." |
4546 | 4545 | msgstr ""
|
4547 | 4546 |
|
4548 |
| -#: ../extras/ai-features.rst:62 |
| 4547 | +#: ../extras/ai-features.rst:66 |
4549 | 4548 | msgid ""
|
4550 |
| -"To use any of these features, simply select the text you want to apply the " |
4551 |
| -"changes to. You can select the whole text or just parts of it. This " |
4552 |
| -"automatically opens a menu where you can select one of the available options:" |
| 4549 | +"**Summarize section to about half its current size**: Shrinks your text " |
| 4550 | +"while keeping the message and the tone of the text." |
4553 | 4551 | msgstr ""
|
4554 | 4552 |
|
4555 |
| -#: ../extras/ai-features.rst:None |
4556 |
| -msgid "Screenshots shows selected text in article with AI text tools" |
| 4553 | +#: ../extras/ai-features.rst:68 |
| 4554 | +msgid "" |
| 4555 | +"**Rewrite complex section and make it easy to understand**: Removes " |
| 4556 | +"unnecessary parts and rewrites your text in a clear and understandable way." |
4557 | 4557 | msgstr ""
|
4558 | 4558 |
|
4559 |
| -#: ../extras/ai-features.rst:72 |
| 4559 | +#: ../extras/ai-features.rst:71 |
4560 | 4560 | msgid ""
|
4561 |
| -"After selecting an option, Zammad shows a dialog where you can compare the " |
| 4561 | +"After selecting a tool, Zammad shows a dialog where you can compare the " |
4562 | 4562 | "original text and the AI suggestion:"
|
4563 | 4563 | msgstr ""
|
4564 | 4564 |
|
4565 | 4565 | #: ../extras/ai-features.rst:None
|
4566 | 4566 | msgid "Screenshots shows AI suggestion dialog"
|
4567 | 4567 | msgstr ""
|
4568 | 4568 |
|
4569 |
| -#: ../extras/ai-features.rst:80 |
| 4569 | +#: ../extras/ai-features.rst:78 |
4570 | 4570 | msgid ""
|
4571 | 4571 | "Click on the **Approve** button to accept the changes and to insert it in "
|
4572 | 4572 | "the article. After accepting the suggestion, you can still edit the text in "
|
4573 | 4573 | "the article editor."
|
4574 | 4574 | msgstr ""
|
4575 | 4575 |
|
4576 |
| -#: ../extras/ai-features.rst:85 |
| 4576 | +#: ../extras/ai-features.rst:83 |
4577 | 4577 | msgid ""
|
4578 | 4578 | "Always double-check the response. Although the feature was carefully "
|
4579 | 4579 | "developed, there may still be minor problems in individual cases due to the "
|
4580 | 4580 | "nature of neural networks."
|
4581 | 4581 | msgstr ""
|
4582 | 4582 |
|
4583 |
| -#: ../extras/ai-features.rst:90 |
| 4583 | +#: ../extras/ai-features.rst:88 |
4584 | 4584 | msgid "AI Agents"
|
4585 | 4585 | msgstr ""
|
4586 | 4586 |
|
4587 |
| -#: ../extras/ai-features.rst:92 |
| 4587 | +#: ../extras/ai-features.rst:90 |
4588 | 4588 | msgid ""
|
4589 | 4589 | "This is no feature which allows any agent interaction. However, if the "
|
4590 | 4590 | "feature is configured, you may notice it at some points. This is why you can "
|
4591 | 4591 | "find an explanation here."
|
4592 | 4592 | msgstr ""
|
4593 | 4593 |
|
4594 |
| -#: ../extras/ai-features.rst:96 |
| 4594 | +#: ../extras/ai-features.rst:94 |
4595 | 4595 | msgid ""
|
4596 | 4596 | "AI agents can be configured to work on certain types of routine tasks. You "
|
4597 | 4597 | "may notice the AI agents at different locations:"
|
4598 | 4598 | msgstr ""
|
4599 | 4599 |
|
4600 |
| -#: ../extras/ai-features.rst:107 |
| 4600 | +#: ../extras/ai-features.rst:105 |
4601 | 4601 | msgid "Ticket history"
|
4602 | 4602 | msgstr ""
|
4603 | 4603 |
|
4604 |
| -#: ../extras/ai-features.rst:100 |
| 4604 | +#: ../extras/ai-features.rst:98 |
4605 | 4605 | msgid ""
|
4606 | 4606 | "If an AI agent applied changes, you can see a ticket history entry telling "
|
4607 | 4607 | "you the name of the AI agent. If you notice ongoing issues with what the AI "
|
4608 | 4608 | "agent did, inform your Zammad admin."
|
4609 | 4609 | msgstr ""
|
4610 | 4610 |
|
4611 |
| -#: ../extras/ai-features.rst:104 |
| 4611 | +#: ../extras/ai-features.rst:102 |
4612 | 4612 | msgid "Example of a history entry of an AI agent:"
|
4613 | 4613 | msgstr ""
|
4614 | 4614 |
|
4615 | 4615 | #: ../extras/ai-features.rst:0
|
4616 | 4616 | msgid "Screenshot shows AI agent ticket history entry"
|
4617 | 4617 | msgstr ""
|
4618 | 4618 |
|
4619 |
| -#: ../extras/ai-features.rst:119 |
| 4619 | +#: ../extras/ai-features.rst:117 |
4620 | 4620 | msgid "Simultaneous work detection"
|
4621 | 4621 | msgstr ""
|
4622 | 4622 |
|
4623 |
| -#: ../extras/ai-features.rst:110 |
| 4623 | +#: ../extras/ai-features.rst:108 |
4624 | 4624 | msgid ""
|
4625 | 4625 | "AI agents which are currently working on a ticket are displayed like other "
|
4626 | 4626 | "agents in the live user section in the bottom bar. This helps to avoid "
|
4627 | 4627 | "duplicate work as well as losing unsaved changes. If you see an AI agent "
|
4628 | 4628 | "avatar, wait for a moment or head over to another ticket."
|
4629 | 4629 | msgstr ""
|
4630 | 4630 |
|
4631 |
| -#: ../extras/ai-features.rst:115 |
| 4631 | +#: ../extras/ai-features.rst:113 |
4632 | 4632 | msgid "Avatar of AI agent:"
|
4633 | 4633 | msgstr ""
|
4634 | 4634 |
|
4635 | 4635 | #: ../extras/ai-features.rst:0
|
4636 | 4636 | msgid "Screenshot shows avatar of an AI agent"
|
4637 | 4637 | msgstr ""
|
4638 | 4638 |
|
4639 |
| -#: ../extras/ai-features.rst:125 |
| 4639 | +#: ../extras/ai-features.rst:123 |
4640 | 4640 | msgid "Overview indicator"
|
4641 | 4641 | msgstr ""
|
4642 | 4642 |
|
4643 |
| -#: ../extras/ai-features.rst:122 |
| 4643 | +#: ../extras/ai-features.rst:120 |
4644 | 4644 | msgid ""
|
4645 | 4645 | "A running AI agent is indicated in the status column in overviews. The "
|
4646 | 4646 | "status circle changes to a blue/pink gradient circle:"
|
|
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