Merge pull request #111 from zendesk/adding_issue_template

Adding contributing.md and new issue template

Author: nsomar

.github/ISSUE_TEMPLATE.md

@@ -0,0 +1,10 @@
+- SDK version:
+- Xcode version:
+- iOS or Simulator:
+- iOS Version:
+- Swift version:
+
+Steps to Reproduce:
+
+1. 
+2.

CONTRIBUTING.md

@@ -0,0 +1,22 @@
+## Contributing Issues
+
+### Before Submitting an Issue
+
+First, please search if this issue has already been submitted. if there is an issue add your comment on this issue.
+
+If your issue is a feature request, please submit it to our [SDK community](https://support.zendesk.com/hc/en-us/community/topics/200488257-Zendesk-SDKs). 
+
+## Writing Good Bug Reports and Feature Requests
+
+File a single issue per problem and feature request.
+
+The more information you can provide, the more likely we will be able to reproduce and finally fix it. Therefore: 
+
+* Provide reproducible steps that describe how the issue came to be
+* Animated GIFs
+* Code that demonstrates the issue
+* If possible a sample app to reproduce the issue
+* Version of the SDK that the issue happens on
+* Version of the iOS Version
+* Whether it happens on the iOS vs the simulator
+* Xcode version

README.md

@@ -27,6 +27,9 @@ pod 'ZDCChat'
 
 If you are migrating to version 1.3.x.x, then this [migration guide](https://developer.zendesk.com/embeddables/docs/ios-chat-sdk/migration) is available.
 
+## Feature request
+
+All enhancement, improvement, and feature request suggestions are welcomed. Please submit them to our [SDK community](https://support.zendesk.com/hc/en-us/community/topics/200488257-Zendesk-SDKs). We will normally close feature requests posted to this repository.
 
 ## Copyright and license