fix(ai): answer each ticket once, and stop showing reporters internal ticket IDs - #172

Merged

jerelvelarde merged 16 commits into

mainfrom

fix/one-ai-response-per-ticket-core

Aug 13, 2026

Commits on Aug 11, 2026

fix(ai): answer each ticket once, and stop leaking ticket IDs to reporters
NathanTarbert
committed
e415e31
fix(teams-bot): use real em dash in two card doc comments
NathanTarbert
committed
ae314de
fix(teams): drop dead ticketDisplayId from response card payloads
NathanTarbert
committed
4dfde3c
test(teams-bot): make the displayId leak guards able to fail
NathanTarbert
committed
ebc503a
fix(inbound): one shared reopen-status set for all reply paths
NathanTarbert
committed
747cce0
fix(inbound): build and look up Ticket.sourceId with one shared helper
NathanTarbert
committed
202fc77
fix(inbound): never answer an orphaned reply
NathanTarbert
committed
0052d36
fix(ai): escalate when an AI answer never reaches the reporter
NathanTarbert
committed
508e904
fix(queue): answer the message that opened the ticket
NathanTarbert
committed
f03bd56
fix(queue): finish the skipped AI_RESPONSE job at 100% progress
NathanTarbert
committed
57cbd28
test(queue): pin both halves of the one-response-per-ticket guard
NathanTarbert
committed
7bd88b2
test: repoint team-member assertions off the reply path
NathanTarbert
committed
aa8b98f
docs: correct the one-response-per-ticket comments to match the code
NathanTarbert
committed
ee502a0

Commits on Aug 12, 2026