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Original file line number Diff line number Diff line change
Expand Up @@ -17,6 +17,7 @@ Workspace Admins see indicators in Expensify when a company card feed is broken:
- A notification appears in the **Time Sensitive** section on **Home**.
- Concierge sends a message to the #admins room
- A red dot appears on the card feed with the message “Card feed connection is broken”
- An expense with an imported card receipt shows a pending message that the bank connection is broken or needs re-authentication

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Expand Down Expand Up @@ -59,6 +60,10 @@ If you see an error while reconnecting, use the guidance below:
- **What it means:** Temporary downtime or maintenance from your bank or connection provider
- **What to do:** Wait and try again later

**Error: Bank connection needs re-authentication**
- **What it means:** Your bank requires you to re-authenticate the connection before transactions can resume importing. Until you reconnect, affected expenses show a pending message that the bank connection needs re-authentication.
- **What to do:** Go to **Company cards**, select the affected card feed, and follow the prompts to reconnect and restore the connection.

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## What happens after you fix a company card connection
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