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@GenesysCloudBlueprints

Genesys Cloud Blueprints

Source projects for blueprints found on the Genesys Cloud Developer Center

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  1. cx-as-code-cicd-gitactions-blueprint cx-as-code-cicd-gitactions-blueprint Public

    This Genesys Cloud Developer Blueprint demonstrates how to integrate CX as Code into a CI/CD pipeline

    HCL 18 27

  2. audioconnector-server-reference-implementation audioconnector-server-reference-implementation Public

    This is an example server for AudioConnector to be used by Genesys Cloud customers to help get them acquainted with the AudioConnector Protocol.

    TypeScript 16 18

  3. bot-connector-for-ms-power-virtual-agent bot-connector-for-ms-power-virtual-agent Public

    This Genesys Cloud Developer Blueprint provides a sample of using Genesys Bot Connector with a Microsoft Power Virtual Agent

    Python 13 4

  4. microsoft-teams-blueprint microsoft-teams-blueprint Public

    Blueprint for setting up Genesys Cloud and Microsoft 365 to provide a meeting scheduling solution

    7 6

  5. agent-monitoring-app-blueprint agent-monitoring-app-blueprint Public

    Vue.js application using the Genesys Cloud Javascript SDK to build a custom Agent monitoring application.

    Vue 7 11

  6. deploy-webmessaging-chatbot-with-lambda-blueprint deploy-webmessaging-chatbot-with-lambda-blueprint Public

    This blueprint demonstrates how to build a web messaging-based chatbot using a Genesys Cloud Architect botflow, Data Action and AWS Lambda

    HCL 7 8

Repositories

Showing 10 of 110 repositories
  • genesys-cloud-platform-ios-sdk-sample-app Public

    A complete SwiftUI reference implementation demonstrating Genesys Cloud iOS SDK integration with proper configuration, API usage, and error handling patterns for developers.

    GenesysCloudBlueprints/genesys-cloud-platform-ios-sdk-sample-app’s past year of commit activity
    Swift 0 1 0 1 Updated Feb 11, 2026
  • org-chart-explorer Public

    An example implementation using Genesys Cloud User APIs to traverse user hierarchy in an org chart experience and export the displayed user data

    GenesysCloudBlueprints/org-chart-explorer’s past year of commit activity
    TypeScript 0 MIT 1 0 0 Updated Feb 4, 2026
  • conversation-mos-score-dashboard-blueprint Public

    This blueprint demonstrates how to integrate a Genesys Cloud API into Prometheus and Grafana

    GenesysCloudBlueprints/conversation-mos-score-dashboard-blueprint’s past year of commit activity
    Go 4 MIT 4 0 0 Updated Jan 20, 2026
  • process-automation-trigger-with-salesforce Public

    Implement Process Automation Trigger using Genesys Cloud and Salesforce to attach a summary from Agent assist to SalesForce

    GenesysCloudBlueprints/process-automation-trigger-with-salesforce’s past year of commit activity
    HCL 0 MIT 2 0 0 Updated Jan 9, 2026
  • process-participant-attributes-event-triggers-blueprint Public

    This Blueprint demonstrates how to save participant attributes to a third-party database through the use of event triggers

    GenesysCloudBlueprints/process-participant-attributes-event-triggers-blueprint’s past year of commit activity
    HCL 1 MIT 4 0 1 Updated Jan 9, 2026
  • webmessaging-chatbot-that-differentiates-on-and-off-hour-schedules Public

    A Genesys Cloud Developer Blueprint that demonstrates how to build an architect flow that evaluates a schedule, builds and routes to a chatbot which stores information about a customer and transfers the information to an agent using a script.

    GenesysCloudBlueprints/webmessaging-chatbot-that-differentiates-on-and-off-hour-schedules’s past year of commit activity
    1 MIT 1 0 0 Updated Jan 8, 2026
  • web-messaging-chatbot-with-knowledge-base Public

    This blueprint demonstrates how to use Genesys Cloud web messaging with a Genesys Cloud knowledge base.

    GenesysCloudBlueprints/web-messaging-chatbot-with-knowledge-base’s past year of commit activity
    HCL 1 MIT 2 0 1 Updated Jan 8, 2026
  • web-messaging-triage-bot-blueprint Public

    This Genesys Cloud Developer blueprint demonstrates how to set up Genesys Cloud to enable a triage bot for web messaging.

    GenesysCloudBlueprints/web-messaging-triage-bot-blueprint’s past year of commit activity
    HCL 2 MIT 2 0 1 Updated Jan 8, 2026
  • switch-voice-to-web-messaging Public

    This blueprint prompts a customer if they’d like to switch to their current voice call in queue to a web messaging conversation.

    GenesysCloudBlueprints/switch-voice-to-web-messaging’s past year of commit activity
    HCL 2 MIT 1 0 0 Updated Jan 8, 2026
  • aws-pipeline-cx-as-code-blueprint Public

    This Genesys Cloud Blueprint utilizes the AWS CodePipeline to immediately deploy your CX as Code project once you pushed changes in your GitHub repository where your CX as Code project is stored.

    GenesysCloudBlueprints/aws-pipeline-cx-as-code-blueprint’s past year of commit activity
    HCL 0 MIT 0 0 0 Updated Jan 8, 2026
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