Application of NLP Methods for the Analysis of a 5-Year Timeline of Reviews from Queen’s Hospital (Interim Project)

Project Objectives:

• Collect reviews from the I Want Great Care website (about Queen’s Hospital, Romford, UK).

• Clean and preprocess the data.

• Conduct sentiment analysis of the reviews.

• Identify key words and emotional adjectives, as well as calculate their absolute and relative frequency.

• Extract bigrams containing emotionally charged adjectives for further analysis.