Auth0 User Guide

If your app uses Auth0 for authorization and authentication, you can find answers here on how to tweak it.

How do I add / remove a user?

1. Login to Auth0 (auth0.com) 2.On the left sidebar, click User Management and select the sub-item "Users"
2. Click the "Create User" button in the top right and complete the form that appears
3. Add permissions to the user by clicking on the user and going to the "Roles" tab and clicking the "Assign Roles" button
4. Choose the role you want (see below for descriptions of roles)

How do I unlock a user?

1. Navigate to User Management -> Users (see above)
2. Find the blocked user in the list (you can use the search bar if you don't immediately see them) and click on them
3. Click "Unblock for all IPs" in the "Actions" menu

What are the roles we support?

• Deputy-Police-Monitor - can do anything in the app
• Police-Monitor-Employee
  • Can do the following:
    • View anonymized data
    • add tags to cases
    • archive cases
    • create cases
    • edit cases
    • view case history
    • create case notes
    • begin a referral letter
    • update and delete tags
  • But Can't:
    • access the admin portal
    • export audits
    • review and approval referral letters
• Untrusted-Data-Manipulator - Can do everything that Police-Monitor-Employee can but can't view anonymized data These roles can be updated by choosing User-Management -> Roles in Auth0