Submission of idea for the app "NeighborReady" #410
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…rk — initial commit by @NowSharif
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Hi @NowSharif Thanks for your contribution, can you please add the more details to this PR what your Idea is and Which product or solution will help to support this idea? Thanks |
Updated potential impact and problem statement for clarity and conciseness. Revised solution proposal details and technical dependencies to enhance understanding.
NowSharif
commented
Oct 25, 2025
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Submission of idea for the app "NeighborReady - Neighborhood Emergency Preparedness Network".
NeighborReady is a neighborhood emergency coordination system that automatically identifies vulnerable residents needing help during crises and connects them with nearby neighbors who can assist.
ServiceNow's CMDB stores resident profiles and resources (who's elderly, who has a generator), Case Management tracks wellness checks (creating automatic tasks for each vulnerable person), Mobile Agent app allows offline check-ins when internet fails, and Performance Analytics dashboard shows real-time coverage (which neighborhoods are checked safe vs. still need contact).
Flow Designer automates assignment of wellness checks to nearest neighbors, and Advanced Work Assignment routes tasks based on proximity and required skills, enabling rapid community response without waiting for official emergency services.