Send notification to the assigned user #1117
Closed
Conversation
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
UI Action Server Side Script to send notification to the assigned user
Readme - UI Action Server Side Script to send notification to the assigned user
|
Hi @shridk, thank you for your contribution. However, we believe this is not a correct approach and there are better approaches available to trigger email to any user. Please follow the best practices and submit the solution again. This PR will be marked closed as of now. Feel free to create new PR while you make the necessary changes. |
|
Can you please explain what is not right or which best practices are not
followed?
Shrikant Kulkarni
Aaditya Software Solutions
…On Fri, Oct 4, 2024 at 12:16 AM Abhrajyoti Kanrar ***@***.***> wrote:
Hi @shridk <https://github.com/shridk>, thank you for your contribution.
However, we believe this is not a correct approach and there are better
approaches available to trigger email to any user. Please follow the best
practices and submit the solution again. This PR will be marked closed as
of now. Feel free to create new PR while you make the necessary changes.
—
Reply to this email directly, view it on GitHub
<#1117 (comment)>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/AL4LO66HPNLHMSXQPJMJCODZZWGKHAVCNFSM6AAAAABPJCVIZSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOJSGA4TGNJRG4>
.
You are receiving this because you were mentioned.Message ID:
***@***.***>
|
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Add this suggestion to a batch that can be applied as a single commit.
This suggestion is invalid because no changes were made to the code.
Suggestions cannot be applied while the pull request is closed.
Suggestions cannot be applied while viewing a subset of changes.
Only one suggestion per line can be applied in a batch.
Add this suggestion to a batch that can be applied as a single commit.
Applying suggestions on deleted lines is not supported.
You must change the existing code in this line in order to create a valid suggestion.
Outdated suggestions cannot be applied.
This suggestion has been applied or marked resolved.
Suggestions cannot be applied from pending reviews.
Suggestions cannot be applied on multi-line comments.
Suggestions cannot be applied while the pull request is queued to merge.
Suggestion cannot be applied right now. Please check back later.
The UI Action contains a server-side script that creates a record in the sys_email table, including the email body, subject, and recipient details.
When the button on the incident form is clicked, an email will be sent to the user to whom the incident is assigned.
If the incident is not assigned to any user, a message will be shown, and no email will be sent.
If the assigned user's email address is missing, the email will not be sent, and an appropriate message will be displayed.
However, if the incident is assigned to a user with a valid email address, the UI Action will successfully send the email to the assigned user.